POSITION SUMMARY
As a Supplier Quality Manager at Sargent Aerospace & Defense, you will work at our Tucson, AZ facility on an onsite schedule and report directly to the Director of Quality and dotted lined to Supply Chain Director. In this role, you will lead and manage supplier quality programs, processes, and personnel to ensure suppliers consistently meet Sargent quality standards, customer requirements, and regulatory expectations across all the Aerospace & Defense and Marine business units. You will serve as the primary leader responsible for supplier quality strategy, supplier performance management, risk mitigation, supplier development, and continuous improvement initiatives throughout the supply chain.
This role manages the overall quality and compliance performance that drives continuous improvement across suppliers, and leads a team of Supplier Quality Professionals in executing APQP and PPAP, risk mitigation, and root-cause-based quality improvements. The individual in this role serves as the primary interface between the company and its suppliers for all quality related matters.
KEY RESPONSIBILITIES
- Develop, communicate and drive a proactive Supplier Quality program for multiple business units
- Measure, maintain, analyze and communicate all Supplier Quality metrics, risks, and planned actions, and drive continuous improvements efforts at suppliers for improvement (CAR meetings, Mitigation meetings, etc.)
- Partner with the Supplier Chain function to enforce contract/purchase order requirements, assess and develop suppliers, and drive robust RCCA with suppliers
- Lead supplier quality planning and qualification activities, including APQP, PPAP approval, process validation, support work transfers, and new product introduction, ensuring supplier readiness and compliance with customer, regulatory, and organizational requirements.
- Investigate, evaluate, and resolve supplier quality problems by analyzing defect trends, issuing SCARs, implementing improvement plans, conducting audits, and leading continuous improvement projects to drive a zero defects mindset
- Responsible for developing a collaborative environment with suppliers, engineering, program quality, supplier chain, and operation leaders to resolve supplier issues
- Engage/lead in all supply chain discussions to ensure proper selection of sourcing (throughout entire product life cycle) to mitigate risk and reduce overall cost of ownership of the parts
- Partner with the business unit Quality teams to engage key supplier’s management in a business review process to monitor metrics, identify trends and implement programs to assure demonstrated performance improvements
- Manages and develops a high performing team of Supplier Quality Professionals who can build relationships, interpret contractual and product requirements, and assist with flow down to suppliers
- Travel to supplier facilities as needed to support audits, investigations, supplier development initiatives, source inspections, executive reviews, and business objectives.
Travel Requirement: Up to 50% travel, primarily domestic, with occasional international travel as needed.
QUALIFICATIONS
Minimum Requirements:
- Bachelor's degree in Engineering or a related technical field.
- 7+ years experience in quality management within a regulated industry (aerospace, defense, marine), or the overall equivalent
- Strong technical knowledge of quality science tools and methodologies, including statistical process control, APQP (PFMEA, Control Plans), and robust root cause analysis
- Demonstrated success managing supplier improvements through audits and strong corrective action rigor
- Strong and demonstrated communication skills (written, verbal, visual) and interpersonal skills (listening and communicating within group working environment).
- Organizational skills – can marshal resources to get things done, orchestrate multiple activities at once to accomplish a goal, use resources effectively and efficiently, and arrange information in a useful manner.
- Ability to travel up to 50%, including domestic and international travel as needed
- Must be a U.S. Citizen.
Preferred Requirements:
- Master’s Degree in Engineering or a related technical field.
- 12+ years experience in quality management within a regulated industry (aerospace, defense, marine), or the overall equivalent
- AS9100 Lead Auditor certification.
- Six Sigma Green Belt, Black Belt, or equivalent continuous improvement certification.
- Experience within Aerospace & Defense, Marine, Naval Nuclear, Shipbuilding, Defense Contracting, or other highly regulated manufacturing industries.
- Experience ensuring supplier compliance with military specifications, DFARS/FAR, ITAR/EAR, domestic sourcing, material traceability, and counterfeit parts requirements.
- Experience leading supplier development and strategic supplier improvement programs.
- Experience with hydraulic components, precision machined components, actuators, valves, etc.
- Strong knowledge of Marine and Aerospace quality standards (AS9100, NADCAP, AS9145, etc..) and regulatory requirements (FAA, EASA, etc…).
- Working knowledge of ERP systems, supplier quality software, business intelligence tools, and quality data management systems.
- Experience supporting supplier transfer activities, new product introductions, production readiness reviews, and supply chain risk management.
- Experience with Lean Manufacturing, Operational Excellence, and Risk-Based Quality Management principles.
Skills:
- Strong leadership, coaching, mentoring, and team development skills.
- Excellent written, verbal, interpersonal, presentation, and executive communication skills, with the ability to engage suppliers, customers, leadership, and cross-functional teams.
- Advanced problem-solving, decision-making, negotiation, and conflict resolution skills.
- Proven ability to build supplier partnerships and influence supplier and organizational performance without direct authority.
- Strong project management, organizational, and prioritization skills, with the ability to lead multiple strategic initiatives simultaneously.
- Strong analytical and business acumen, with the ability to interpret performance metrics and balance quality, delivery, cost, compliance, and customer requirements.
- Ability to develop and execute strategic supplier quality plans aligned with organizational objectives.
- Strong understanding of risk management, supply chain resiliency, and proactive mitigation strategies.
- Commitment to continuous improvement, operational excellence, change management, and sustainable performance improvement.
- Strategic mindset with the ability to anticipate risks, drive organizational change, and implement effective long-term solutions.
Founded in 1919, RBC Bearings (Nasdaq: ROLL) has a long, successful history of quality craftsmanship and innovation in highly technical bearing products that require sophisticated design solutions and manufacturing capabilities for Industrial, Aerospace and Defense applications around the world. In 2015, RBC acquired Sargent Aerospace and Defense.
Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land-based vehicles.
At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.
Sargent’s continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company’s commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.
Company Benefits Include:
- Competitive Compensation
- Bonus platforms
- Holidays/Vacation/Sick Time
- 401k Savings & Investment Plan
- Tuition Reimbursement
- Medical/Dental/Vision Plans
- HSA/FSA
- Life & Disability Insurance
- Accident/Hospital/Critical Care Plans
- Pet Insurance
- Gym & Rideshare Incentives
- Legal Insurance/Identity Theft
- Flexible Schedules
- 3 & 4-day work week
- ½ day Fridays
Dedication to our core values. Our must haves…
- Integrity, We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
- Respects and Values People. - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities is committed to the building of strong relationships and creates an environment of trust and mutual respect.
- Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
- Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
- Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
- Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities is innovative and has a problem-solving mindset that provides and implements CI ideas.
EEO/AA/F/M/VET/DISABLED
Required
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Bachelors or better in Engineering
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
