Top 5 Technical support analyst Jobs in Tucson Az

IT Support Analyst
Confidential —Tucson, AZ
- $62,000 - $68,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
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2d
Desktop Support Analyst II
Amerilife Group, LLC —Tucson, AZ
- Full-time
- Background check
- Mid-level
- Continuous improvement
- Disability insurance
- Health insurance
14h

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IT Support Analyst
Confidential —Tucson, AZ
Provide front-line technical support to end users, managing and resolving tickets through our IT support ticketing system in a timely, professional manner.
$62,000 - $68,000 a year
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2d
Customer Service Representative Remote
Valor Global —Arizona
Our team’s tasks are diverse and may include handling inbound calls for utility assistance, managing provider changes for childcare programs—which can involve…
$16.00 - $16.50 an hour
Quick Apply
4d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
Track incidents, service requests, and assets using ITSM and asset management tools. Experience with ITSM tools (ServiceNow or similar) and asset tracking…

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IT Support Analyst

Confidential
Tucson, AZ

Quick Apply

Job Details

Full-time
$62,000 - $68,000 a year
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Life insurance
Referral program

Full Job Description

IT Support Analyst

Location: Tucson, AZ (on-site)

About the Role: We are looking for a hands-on IT Support Analyst to join our team and keep our technology environment running smoothly day to day. You'll be the go-to person for end-user support, backup monitoring, security tool management, and core infrastructure administration across the organization. This is a great fit for someone who enjoys variety — one day you're resolving a ticket, the next you're auditing backup jobs or configuring a firewall rule. What You'll Do:

Provide front-line technical support to end users, managing and resolving tickets through our IT support ticketing system in a timely, professional manner
Monitor and manage backup applications (Acronis, Veeam) to ensure data protection jobs complete successfully, investigating and escalating failures
Maintain and support corporate IT security and endpoint management tools, including Automox (patch management), Duo (multi-factor authentication), and CrowdStrike (endpoint detection and response)
Administer Microsoft SharePoint site structures, user access, and permissions
Perform Office 365 user administration — account provisioning, licensing, mailbox management, and troubleshooting
Administer FortiGate firewalls, including rule changes, VPN configuration, and routine maintenance
Support and troubleshoot wireless networking using Ubiquiti UniFi equipment
Set up, configure, and maintain workstations, peripherals, and mobile devices for new and existing employees
Maintain accurate documentation of systems, configurations, and support procedures
Escalate complex issues to senior IT staff or vendors as needed, and follow through to resolution
What We're Looking For:
3+ years of progressive, hands-on experience in an IT support or systems administration role
Working knowledge of backup and recovery concepts, with hands-on experience in Acronis and/or Veeam a plus
Familiarity with endpoint security and patch management tools (Automox, CrowdStrike, Duo, or similar)
Experience administering Microsoft 365 (Office 365) user accounts and SharePoint permissions
Basic to intermediate firewall administration experience (FortiGate preferred)
Experience with business-class wireless networking (Ubiquiti UniFi preferred)
Strong troubleshooting skills and the ability to prioritize a varied ticket queue
Clear, professional communication skills — comfortable explaining technical issues to non-technical staff
A proactive, ownership-driven approach to problem-solving

Why us?
We offer the chance to work across a broad, modern technology stack — security, cloud backup, networking, and end-user support — with real ownership over the systems you manage, in a healthcare-adjacent environment where your work has tangible impact.

Compensation: $62,000-$68,000 Annual Salary

-Education and experience may be considered along with internal equity when job offers are extended.

Benefits:

BENEFIT options including medical, dental, vision, company matched 401k, and company paid life insurance.
VACATION and SICK time
Company PROVIDED laptop, monthly phone stipend.

Pay: $62,000.00 - $68,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program

Work Location: In person

Quick Apply

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technical support analyst jobs in tucson az

IT Support Analyst

Desktop Support Analyst II

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