Top 12 Call center representative Jobs in Tulare Ca

Medical Call Center Representative
Living Water Clinic —Lindsay, CA
- Monday to Friday
- Spanish
- Computer literacy
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Navigation Center Representative
Family HealthCare Network —Porterville, CA
- $21.00 - $28.60 an hour
- Full-time
- Microsoft Word
- Administrative experience
- High school diploma or GED
- Paid training

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Navigation Center Representative
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Performance metrics relate to the efficient management of calls presented and calls handled, as well as high quality standards.
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This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
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Medical Call Center Representative

Living Water Clinic -
Lindsay, CA

Quick Apply

Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Spanish
English
High school diploma or GED

Full Job Description

Job Title: Medical Call Center Representative
Company: Living Water Clinic-Clinica Agua Viva
Location: Lindsay, California

Position Overview:
We are seeking a bilingual Medical Call Center Representative, proficient in both Spanish and
English. The ideal candidate is committed to providing exceptional customer service, has
excellent communication, and has the ability to handle sensitive and confidential information.

Summary of Responsibilities:

Answer incoming calls on a multi-line phone system, demonstrating excellent customer
service.
Schedule appointments according to established guidelines, ensuring no patient is
turned away. Use all resources to secure an appointment for each patient.
Educate patients on the services provided by LWC, and advise them on necessary
materials to bring to appointments, including notification of any co-pays due.
Follow up with patients and conduct outreach by calling patients on care gaps.
Register patients for appointments, obtaining and updating insurance and demographic
information.
Report any potential patient concerns or complaints immediately to a supervisor.
Exhibit comprehensive knowledge of financial programs, registration, and insurance
verification.
Route calls to the appropriate department or health center.
Ensure patient confidentiality and privacy (HIPAA compliant)
Handle basic computer tasks and utilize our EMR system.

Education:

High School Graduate or equivalent. Associates Degree preferred.

Prior Experience:

Minimum two (2) years of experience in customer service and/or call center environment.
Knowledge in scheduling, and previous medical setting experience is preferred.

Skills:

Bilingual in English and Spanish is required.
Intermediate computer skills
Customer-service oriented with excellent telephone etiquette.
Excellent listening and interpersonal skills.
Flexibility and dependability.
Demonstrated problem-solving skills and sound judgment.
Intermediate computer skills and attention to detail.
Ability to handle sensitive and confidential information.
Ability to articulate complex information.
Excellent follow-through on work tasks.
Able to handle multiple tasks simultaneously.

Physical requirements:

Reliable transportation
The ability to lift 20 or more pounds
Sit for long periods of time

We Offer:

Competitive Salary
Health, Dental, Vision Insurance
401(k) Matching
Paid Time Off
Mon - Fri 8-5
4 Paid Holidays
Opportunity to be part of a growing medical start-up and eligibility for career advancement within the organization to leadership positions.

Living Water Clinic-Clinica Agua Viva prides itself on providing loving, quality care to our patients. If you are a dedicated individual with a passion for helping others and possess the above skills, we encourage you to apply for this position.

Our organization is an equal opportunity employer. We embrace diversity and are committed to
creating an inclusive environment for all employees.

Quick Apply

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call center representative jobs in tulare ca

Medical Call Center Representative

Navigation Center Representative

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