Top 10162 Social workers, all other Jobs in Tulsa, Ok

Director of Compliance
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- From $95,000 a year
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Director of Compliance

Rivas & Associates PLLC -
Tulsa, OK

Quick Apply

Job Details

Full-time
From $95,000 a year
7 hours ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Spanish
Teamwork
Law
Customer service
Standard Operating Procedures (SOPs) implementation
Professional ethics
Process design
Filing
English
Research
Doctor of Law (JD)
Quality assurance audits
Analysis skills
Policy & process development
Legal administrative experience
Quality assurance standard operating procedures
Interdisciplinary policy and procedure development experience
Law office experience
Regulatory compliance analysis
Bar
Standard operating procedures (SOPs)
Policy Development

Full Job Description

About Rivas & Associates

Rivas & Associates is a growing immigration law firm with offices in Tulsa, Oklahoma City, and Fort Smith, AR. Founded and led by Lorena Rivas, Esq., the firm handles complex humanitarian immigration matters and is committed to excellence, accountability, and service to immigrant communities.

The Director of Compliance joins the firm at a pivotal moment of structured growth. This person will have the opportunity to build the firm's compliance function on a strong existing foundation — including a comprehensive SOP library — and shape the firm's culture of quality and accountability for years to come.

Job Overview

The Director of Compliance is a senior executive role reporting directly to the CEO & Founder of Rivas & Associates. This position carries firm-wide authority to audit, evaluate, and enforce compliance with the firm's standard operating procedures (SOPs), ethical obligations, and regulatory requirements across all offices and remote staff. The Director of Compliance serves as the CEO's primary accountability partner for firm quality, risk management, and professional standards.

Key Responsibilities

1. SOP Compliance Auditing

Design and maintain a comprehensive audit program to verify adherence to firm SOPs across all offices (Tulsa, Oklahoma City, Fort Smith) and remote staff
Conduct scheduled and unannounced audits with documented findings, corrective action plans, and follow-up timelines
Review new and updated SOPs for completeness, clarity, and implementability before firm-wide rollout
Identify gaps between written SOPs and actual firm practices and escalate findings directly to the CEO
Coordinate with HR Supervisor on SOP-related training needs arising from audit findings

2. Systems & Process Development

Build and continuously improve the firm's internal compliance infrastructure, including audit checklists, tracking tools, and reporting templates
Develop metrics and key performance indicators (KPIs) to measure SOP adherence and operational quality across departments
Identify process inefficiencies and recommend systemic improvements to the CEO
Establish standardized audit cycles and documentation protocols to ensure consistency across all firm locations
Partner with firm leadership on the design and rollout of new operational systems and workflows

3. Case Quality & Denial Trend Analysis

Conduct periodic audits of client files for documentation completeness, deadline compliance, and procedural accuracy
Maintain a denial and rejection tracker to identify patterns across case types, attorneys, and offices
Prepare quarterly trend reports analyzing case rejections, requests for evidence (RFEs), and other adverse outcomes with root cause analysis
Flag systemic case preparation issues and recommend corrective protocols to the CEO
Review case outcome data from CRM to identify outliers and quality control concerns

4. Ethics & Professional Conduct Oversight

Apply knowledge of legal ethics and rules of professional conduct to evaluate firm practices for compliance and risk exposure
Identify potential ethical risks across firm functions including client communication standards, fee practices, confidentiality protocols, and attorney competence obligations
Review client complaint records and intake data for patterns that may signal systemic ethical or professional responsibility risk
Serve as a confidential resource for staff who identify potential ethics or compliance concerns
Support the CEO in responding to complaints, malpractice matters, and regulatory inquiries as needed

5. Operational & Regulatory Audits

Audit client intake processes, consent documentation, and fee agreement execution for regulatory and policy compliance
Review signature workflows and case compilation processes for SOP alignment
Audit client communication logs and response timelines for compliance with firm standards
Review usage of firm technology platforms — including Filevine, ClerqLegal, HubSpot, Monday, and the firm's AI receptionist — to ensure adherence to applicable policies and procedures
Ensure detained client procedures comply with applicable legal and ethical requirements and firm SOPs

6. Reporting & Accountability

Report compliance findings, trends, and recommendations directly and exclusively to the CEO
Maintain a confidential compliance log documenting all audits, findings, and resolutions
Prepare a monthly Compliance Summary Report for the CEO's review
Recommend disciplinary or corrective actions to the CEO; does not independently impose discipline
Participate in CEO-level strategic planning as it relates to firm risk, quality, and operational growth

Required Qualifications

Juris Doctor (J.D.) from an ABA-accredited law school (required — applications without this will not move forward)
Active bar license in good standing
Minimum 3 years of post-bar experience in a legal, compliance, or operations role
Demonstrated experience building and implementing systems, processes, or compliance frameworks in a professional or regulated environment
Demonstrated experience conducting audits and producing clear, actionable written findings
Strong understanding of legal ethics and professional responsibility obligations applicable to law firm operations
Exceptional analytical and critical thinking skills with strong attention to detail
Excellent written and verbal communication skills; ability to deliver findings diplomatically but directly
High degree of integrity, discretion, and ability to operate with independence and confidentiality

Preferred Qualifications

Experience in immigration law is a plus
Experience designing or scaling a compliance or quality assurance function
Familiarity with legal case management platforms, particularly Filevine and Hubspot
Experience in a multi-office or high-volume professional services environment
Proficiency with Monday.com or similar project and workflow management platforms
Bilingual English/Spanish is a plus

Note to Recruiters and Third-Party Agencies:
We truly appreciate your interest and the work you do to support talent acquisition. However, at this time, we are not engaging with external recruiters or third-party agencies for this role. Thank you for respecting our process.

Background Check Requirement:

A background check is required for this position.

Candidates must have legal authorization to work in the United States. Employment eligibility will be verified through E-Verify.

Equal Opportunity Employer Statement:

Rivas & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: From $95,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Experience:

Legal administrative: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:

English (Required)
Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

social workers, all other jobs in tulsa, ok

Director of Compliance

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