Top 16 Digital analyst Jobs in Tulsa, Ok

Digital Experience Analyst
WeStreet Federal Credit Union —Tulsa, OK
- Research
- Mid-level
- Analysis skills
Quick Apply
Digital Experience Analyst III
BOK Financial —Tulsa, OK
- Computer Science
- Office
- 3 years
11067- Aircraft Records Analyst
ICSI. —Tulsa, OK
- Contract
- Research
- Mid-level
10d
Technical Analyst III - Microsoft 365 Collaboration & Automation
BOK Financial —Tulsa, OK
- Azure
- Computer Science
- Office
9d
Spare Parts Analyst (Rotating Equipment)
Ruhrpumpen, Inc. —Tulsa, OK
- Full-time
- ERP systems
- Microsoft Office
- High school diploma or GED
Quick Apply
Financial Crimes Governance and Strategy Analyst
Vast Bank —Tulsa, OK
- Extended hours
- 7 years
- Customer service
- Basic math
- Tuition reimbursement
- Paid time off
Business Analyst
ASSA ABLOY —Tulsa, OK
- Marketing
- 5 years
- Research
Business Analyst II
ASSA ABLOY —Tulsa, OK
- Marketing
- 5 years
- Research
Clinical Imaging Cardiology & Hemodynamics PACS Analyst - Tulsa, OK
NTT DATA —Tulsa, OK
- $80 - $85 an hour
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Epic Research & Genomics Analyst
Deloitte —Tulsa, OK
- $125,000 - $143,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
Sr Information Security Analyst
SageNet —Tulsa, OK
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply

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Digital Experience Analyst III
BOK Financial —Tulsa, OK
Using comprehensive expertise, defining and performing analysis, design, programming, planning, implementation, and supporting of some of the most critical…
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This level of knowledge is typically acquired through completion of a Bachelor's Degree in Information Technology, Computer Science, Business Information…
9d

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Content Analyst
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Assist with social media content entry and scheduling based on strategic direction. Write, edit, and format technical content across digital channels, including…
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Digital Commerce Data Analyst
Proteam Solutions —Columbus, OH
2–3 years of experience in data analysis, digital commerce, ecommerce operations, merchandising, product information management, or a related field.
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digital analyst jobs near tulsa, ok

Digital Experience Analyst

WeStreet Federal Credit Union -
Tulsa, OK

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Job Details

Qualifications

Bug Tracking (Quality assurance practices)
Research
Customer support ticket management
Root cause analysis
Data analytics tools
Ticketing system technical support

Full Job Description

RESPONSIBILITIES (@ 70% of the time)

§ Troubleshoot and research incoming member issues related to digital-owned products and services, including online banking, mobile banking, and other digital platforms.

§ Communicate with members and staff to resolve issues in a timely and efficient manner while maintaining a high level of service and professionalism.

§ Conduct analysis and reporting on digital product performance, member issues, and operational trends to provide department leadership with recommendations based on findings.

§ Evaluate all incoming vendor communications regarding system releases, updates, outages, and maintenance windows; assess impact and communicate relevant information to affected internal departments.

§ Maintain and update internal departmental work step instructions and knowledge base documentation to ensure accurate and consistent processes across the team.

§ Process all manual and daily operational tasks related to digital services in a timely and accurate manner.

§ Track and document issues, resolutions, and recurring trends to support continuous improvement of digital products and member experience.

§ Collaborate with internal teams and departments to escalate and resolve complex digital service issues.

§ Assist with testing and validation of vendor releases, updates, and system enhancements to ensure proper functionality prior to and following deployment.

§ Support ongoing improvements to digital workflows, processes, and member-facing solutions.

ADDITIONAL RESPONSIBILITIES (@ 30% of the time)

§ As needed, provide assistance on digital project initiatives.

§ As needed, place member notification across digital channels.

§ As needed, administer changes to experience/user group settings and configurations in retail and business online banking.

§ Other duties as assigned and should be expected.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND COMPETENCIES

§ Strong troubleshooting and analytical skills with the ability to research issues and identify root causes.

§ Experience with reporting tools, ticketing systems, and digital analytics platforms preferred.

§ Ability to manage multiple priorities and respond effectively in a fast-paced environment.

§ Strong written and verbal communication skills, particularly when communicating technical information to non-technical audiences.

§ Experience working in a credit union or financial institution environment preferred.

§ Member-focused problem resolution and member communication

§ Ability to maintain urgency with vendor troubleshooting tickets for member resolution

§ Strong attention to detail and operational accuracy

§ Ability to work independently, prioritize responsibilities, and manage multiple tasks with minimal supervision.

§ Apply critical thinking and sound judgment to make informed decisions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and moderately lift and/or move up to 20 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

DECLARATION

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Experience

Required

Experience with reporting tools, ticketing systems, and digital analytics platforms

Preferred

Strong written and verbal communication skills
Experience working in a credit union or financial institution environment

Education

Preferred

Bachelors or better

Behaviors

Preferred

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Thought Provoking: Capable of making others think deeply on a subject

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

digital analyst jobs in tulsa, ok

Digital Experience Analyst

Digital Experience Analyst III

11067- Aircraft Records Analyst

Technical Analyst III - Microsoft 365 Collaboration & Automation

Spare Parts Analyst (Rotating Equipment)

Financial Crimes Governance and Strategy Analyst

Business Analyst

Business Analyst II

Clinical Imaging Cardiology & Hemodynamics PACS Analyst - Tulsa, OK

Epic Research & Genomics Analyst

Sr Information Security Analyst

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