Req ID: 78364
Location: Tulsa -TUL
Areas of Interest: Bank Operations; Commercial Banking; Consumer Banker; Consumer Banking; Consumer Lending; Consumer Loan Processor; Consumer Operations; Mortgage Banking; Mortgage Operations; Mortgage Servicing
Pay Transparency Salary Range: Not Available
Application Deadline: 08/13/2026
BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.
At BOK Financial, our success starts with our incredible talent. If you are looking for a job that provides an opportunity for growth, and a culture of teamwork, then you've come to the right place. We have an exciting opportunity awaiting someone like you!
The Credit Services Commercial Representative II provides technical and operational support to Commercial Banking business partners and its client lending relationships. Resolves a variety of complex lending problems (i.e., reconstruction of errant account transactions, loan activity discrepancies, multiple entity account linkages, controlled lending, risk mitigation, client servicing, loan systems, and Web-Based applications, etc.) and applies to multiple BOKF banks, often under difficult and/or stressful circumstances. The position must maintain high level of control and professionalism while objectively dealing with relationship requests.
This position resolves daily operations problems with guidance from seasoned/senior leadership. Representatives directly support and work with the various departments in the Credit Services Division, Relationship Managers, Commercial Training, Clients, and / or Consumer’s. Incumbent must be knowledgeable of and able to navigate through Fidelity, LaserPro, Workflow Image Technology applications, numerous third party websites and jurisdiction websites nationwide; applications. Normally operates independently, although supervisory resources are available. Will use available resources for problem resolution, which may involve analysis of information applicable to commercial lending products, payments, address changes, account research, risk mitigation, state/federal rules, while complying with Bank and regulatory guidelines.
We treat each other with dignity and respect, value opinions and differences, and talk openly. We give praise, recognize quality work, and pursue excellence. We are a fun group! We participate in group learning and idea sharing, and practice candid communication through our open-door policy. Problems are brought to the surface, and so are solutions; we’re receptive to feedback and constructive criticism. We believe in personal and shared accountability.
- Utilize existing lending requirements to track and monitor accuracy and completeness of each file assigned
- Review and clear exceptions within your queue for loans in your pipeline
- Communicate needs and decisions on a per file basis while building relationships within the line of business
- Correspond with business partners when questions or needs arise
This level of knowledge is normally acquired through completion of an Associate’s degree along with 3 to 5 years of experience in a bank operations/customer service function or 6-8 years’ equivalent experience in a bank operations/customer service function.
BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
