Top 23 Network specialist Jobs in Tulsa, Ok

IT Support Technician
Velocigo Inc —Tulsa, OK
- $15 - $30 an hour
- Full-time
- Azure
- Microsoft Office
- Mentoring
- Health savings account
- Health insurance
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Helpdesk Support Specialist II
Senior Star —Tulsa, OK
- Full-time
- Microsoft Outlook
- HIPAA
- Windows
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Network Support Specialist
The DTECH Group —Tulsa, OK
- Mid-level
Technology Support IT
American Power Innovations, LLC —Tulsa, OK
- $60,000 - $64,000 a year
- Full-time
- Mid-level
- Windows
- Continuous improvement
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3d
DEPLOYMENT & INSTALLATION SPECIALIST
Central Tech —Tulsa, OK
- Email
- Mid-level
Technical Support Specialist
Navanta, LLC —Tulsa, OK
- $22.50 - $25.00 an hour
- Full-time
- Mid-level
- Ability to sit for extended periods
- 1 year
1d
Specialist, Cyber Intelligence
L3Harris Technologies —Tulsa, OK
- Mid-level
- Windows
- Bachelor's degree
9d
Support Specialist
Federal Protection Inc —Tulsa, OK
- $38,000 - $47,000 a year
- Overtime
- Computer literacy
- Writing skills
- English
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IT Support Specialist
BattleCreek Church —Broken Arrow, OK
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
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Child Nutrition Tech Repair / Support Specialist
BROKEN ARROW PUBLIC SCHOOLS —Broken Arrow, OK
- Full-time
- Mid-level
- Windows
- 3 years
Kinaxis Manager
Deloitte —Tulsa, OK
- $141,200 - $278,300 a year
- Full-time
- Computer Science
- Up to 50% travel
- ERP systems
Infrastructure Engineer III
Cherokee Federal —Tulsa, OK
- Full-time
- Background check
- Computer science
- 6 years
- Health insurance
- Dental insurance
Quick Apply
Part-Time IT Support Specialist
Hadco Metal Trading Co LLC —Claremore, OK
- $17 - $32 an hour
- Part-time
- Microsoft Outlook
- Office
- Windows
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Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Tulsa, OK
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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Helpdesk Support Specialist II
Senior Star —Tulsa, OK
High school diploma or equivalent required; Associate’s degree in IT or related field preferred. CompTIA A+ certification required or actively in progress;…
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Business Process Red Team Operator
JPMorganChase —Columbus, OH
Conduct business process assessments to include tabletop or workshop sessions, live testing of business process controls by technical and social engineering…
$152,000 - $260,000 a year
Desktop Support Specialist
Proteam Solutions —Columbus, OH
We are seeking a skilled professional to resolve software, hardware, and network issues, offering technical assistance to a diverse range of customers and…
$24 - $28 an hour
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network specialist jobs near tulsa, ok

IT Support Technician

Velocigo Inc
Tulsa, OK

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Job Details

Permanent | Full-time
$15 - $30 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Professional development assistance
Opportunities for advancement

Qualifications

Azure
Computer hardware
Escalation handling
Active Directory
CompTIA A+
Mobile devices

Full Job Description

Job Description

1. Position Purpose

The Support Technician provides first and second-line IT support services to clients within a Managed Service Provider (MSP) environment. This role ensures timely resolution of technical issues, maintains client satisfaction, and contributes to operational excellence through accurate documentation, proactive problem-solving, and adherence to service standards.

2. Essential Duties and Responsibilities

Act as the first point of contact for client technical issues via phone, email, or ticketing system.
Diagnose and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support Microsoft 365 administration, email systems, and other line-of-business applications.
Perform remote troubleshooting, escalating complex issues to higher-level support as needed.
Install, configure, and maintain software and hardware according to company standards.
Document all service requests, troubleshooting steps, and resolutions accurately in the PSA/ticketing system.
Assist with user onboarding, account setup, and system maintenance tasks.
Provide excellent customer service while maintaining professionalism under pressure.
Identify recurring issues and contribute to continuous process improvement initiatives.

3. Key Performance Indicators (KPIs)

Customer satisfaction scores and positive client feedback.
Ticket response and resolution times meeting established SLAs.
Accuracy of documentation and adherence to internal processes.
Effective prioritization and workload management.
Contributions to team success, knowledge sharing, and process enhancement.

4. Education and Experience Requirements

Level 1: 0–2 years of IT support experience (MSP experience preferred).
Level 2: 2–4 years of IT support experience with proven ability to handle escalated issues.
Technical degree or equivalent hands-on experience preferred.
Track record of delivering exceptional customer service.

5. Certifications (Preferred)

CompTIA A+, Network+, or equivalent.
Microsoft 365 Fundamentals or similar certifications.
Additional relevant certifications (Azure, Security+, etc.) are a plus.

6. Competency Matrix

Level 1

Technical Knowledge: Basic troubleshooting skills across hardware/software issues.

Customer Service: Clear, friendly, and professional communication.

Problem Solving: Follows documented procedures and guidance.

Time Management: Manages assigned tickets with supervision.

Documentation: Accurate recording of steps and resolutions.

Team Contribution: Works collaboratively; seeks guidance when needed.

Level 2

Technical Knowledge: Advanced troubleshooting; capable of resolving escalations.

Customer Service: Strong client relationship management and issue ownership.

Problem Solving: Independently identifies root causes and proposes long-term solutions.

Time Management: Prioritizes workload and meets SLAs with minimal oversight.

Documentation: Produces clear, detailed documentation and knowledge base articles.

Team Contribution: Mentors Level 1 technicians and contributes to team improvements.

7. Working Conditions and Physical Requirements

Primarily office-based or remote environment; occasional client site visits may be required.
Ability to lift and move computer equipment (up to 40 lbs).
Must be able to sit for extended periods and use a computer and phone effectively.

8. Career Path

Opportunities for advancement to Level 2-3 Technician, Systems Engineer, or Project Implementation roles, with support for professional certifications and ongoing training.

Job Types: Full-time, Permanent

Pay: $15.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Professional development assistance

Experience:

IT Support: 2 years (Required)

License/Certification:

A valid IT Specialist certification (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

network specialist jobs in tulsa, ok

IT Support Technician

Helpdesk Support Specialist II

Network Support Specialist

Technology Support IT

DEPLOYMENT & INSTALLATION SPECIALIST

Technical Support Specialist

Specialist, Cyber Intelligence

Support Specialist

IT Support Specialist

Child Nutrition Tech Repair / Support Specialist

Kinaxis Manager

Infrastructure Engineer III

Part-Time IT Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

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