Top 104 Optimization software Jobs in Tulsa, Ok

Technical Support Specialist
Pregis LLC —Tulsa, OK
- Full-time
- Mid-level
- 3 years
- Communication skills
Quick Apply
System Engineer, Government Services
Waterfield Tech —Tulsa, OK
- $105,000 - $145,000 a year
- Full-time
- Remote
- Azure
- AWS
- Ability to sit for extended periods
13d
Payment Engineer
System One —Tulsa, OK
- $57.69 - $62.50 an hour
- On call
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Technical Product Owner - Platform
Archon Resources —Tulsa, OK
- $115,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- 3 years
Quick Apply
Infrastructure Engineer III
Cherokee Federal —Tulsa, OK
- Full-time
- Computer science
- 6 years
- Computer Science
- Health insurance
- Dental insurance
6d
Software Developer III - AI Development
Williams Companies —Tulsa, OK
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 8 years
- Paid parental leave
- Health savings account
IT Systems Analyst
OSU Medical Center —Tulsa, OK
- Full-time
- Oracle
- Mid-level
- 3 years
Quick Apply
System Engineer - IT - Hospital - Tulsa
Muscogee Creek Nation —Tulsa, OK
- Azure
- Computer Science
- Hospital
AI Engineer
ONEOK —Tulsa, OK
- $92,000 - $138,000 a year
- Full-time
- Computer Science
- 5 years
- Engineering
12h
Remote Database Administrator Cloud
MariaDB plc —Tulsa, OK
- $130,000 - $150,000 a year
- Weekends as needed
- Remote
- English
- Mid-level
- Windows
- Paid holidays
- Disability insurance
11d
Systems Engineer – Government Services
Waterfield Technologies —Tulsa, OK
- Azure
- AWS
- Ability to sit for extended periods
10d
SDET III
BOK Financial —Tulsa, OK
- Computer Science
- Writing skills
- Research
5d
HRIS Workday Configuration Analyst / Senior
AEP Service Corporation —Tulsa, OK
- $74,551 - $109,543 a year
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- 401(k)
- Tuition reimbursement
6d
Senior Software Engineer, Windows/Desktop Applications - Tulsa, OK, USA
Speechify —Tulsa, OK
- $140,000 - $200,000 a year
- Remote
- Windows
- Mentoring
- APIs
12d
Senior IT Systems Administrator
Vast Bank —Tulsa, OK
- Extended hours
- 5 years
- Basic math
- Office
- Tuition reimbursement
- Paid time off
17h
Technical Analyst IV
BOK Financial —Tulsa, OK
- On call
- Hybrid work
- Computer science
- Computer Science
- 5 years
4d
Product Manager
Therapy Brands Thrive, LLC —Tulsa, OK
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Machine learning
Quick Apply
4d
Lead Software Asset Management Specialist
Deloitte —Tulsa, OK
- $72,000 - $134,000 a year
- Full-time
- Computer science
- Computer Science
- 3 years
- Work from home
Data Engineer
InTulsa Initiative LLC —Tulsa, OK
- Full-time
- Hybrid work
- Azure
- System design
- Mid-level
- AD&D insurance
- Paid holidays
IT Architect - Database
AAON —Tulsa, OK
- Full-time
- 8 years
- SQL
- Senior level
13d

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optimization software jobs near tulsa, ok

Technical Support Specialist

Pregis LLC -
Tulsa, OK

Quick Apply

Job Details

Full-time

Qualifications

Engineering equipment malfunctions diagnostics
Electro-mechanical components
Technical documentation
Machine troubleshooting
Industrial equipment troubleshooting
Technical Proficiency
Production troubleshooting

Full Job Description

We're Not Just in the Packaging Business–We're in the "Wow" Business

Pregis is Hiring!

Why Join Pregis?

Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you. Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA.

Job Title: Technical Support Specialist

Summary of Job

The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to protect uptime and minimize unnecessary field service dispatches. This role serves as the Technical Support Operations Center (TSOC) frontline support; using structured workflows, FSM tools, telemetry, and remote diagnostics to restore operation and avoid truck rolls. Provide accurate information to ensure seamless handoff and operational excellence when escalation to Field Technical service is required.

Essential Functions and Responsibilities

Technical Intake & Triage
Serve as the first technical point of contact for inbound customer support requests.
Perform structured intake to identify machine state, fault conditions, safety concerns, and production impact.
Prioritize tickets based on uptime risk, SLA requirements, and customer impact.
Determine whether issues can be resolved remotely or require escalation to onsite Field Technical Solutions.
Remote Technical Recovery
Execute remote troubleshooting using HMI data, alarms, error logs, telemetry, and customer provided observations.
Guide customers through safe corrective actions to restore operation whenever possible.
Resolve issues remotely to avoid unnecessary truck rolls while maintaining safety and quality standards.
Escalate complex or unresolved issues with complete technical context and documented findings.
Field Service Coordination
Initiate Work Orders and support field service scheduling when onsite response is required.
Ensure accurate problem descriptions, parts identification, and job scope are provided to field technicians.
Support travel time optimization and technician utilization through clean, complete case data.
Collaborate with Field Technical Solutions to support First Visit Fix Rate objectives.
Ticket Documentation & Data Quality
Document all tickets accurately and consistently in C4C and Field Service Management systems.
Capture failure modes, corrective actions, resolution outcomes, and repeat issue indicators.
Ensure ticket data supports SLA reporting, service transparency, and lifecycle analytics.
Identify recurring issues and communicate trends to Operations, Engineering, and Product teams.

Key Performance Indicators

Technical Support Average Response Time
First Contact Fix Rate
Truck Roll Avoidance
Missed Calls and After Hours Call Handling

Education and Experience

Required:

3+ years of experience in technical support, field service support, or equipment troubleshooting.
Hands on experience supporting electromechanical or automated equipment.
Ability to troubleshoot systems using logical, structured diagnostic approaches.

Preferred:

Experience supporting capital equipment, automation, or packaging machinery.
Remote technical support background.
Familiarity with PLCs, HMIs, sensors, pneumatics, and industrial communication networks.

Job Requirements
Required

Strong technical troubleshooting and customer communication skills.
Ability to perform calmly and effectively in high pressure downtime situations.
High attention to detail in documentation and system updates.
Proficiency with Field Service Management platforms and digital workflows.

Preferred

Experience with telemetry, remote monitoring, or automated reporting tools.
Understanding of service KPIs such as FCFR, MTTR, and SLA compliance.
Cross functional collaboration experience with Field Service, Engineering, and Operations teams.
Experience with Customer Resource Management (CRM) tool. – i.e. C4C, Salesforce

Competency

Customer Focus
Operational Discipline
Data Accuracy
Cross Functional Collaboration
Communication Clarity
Problem Solving
Ownership & Accountability

#SYS1

Diversity and Inclusion

We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.

Affirmative Action/EEO Statement/Inclusion

We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis’ culture and achievements.

Visit us at www.pregis.com for more information about Pregis LLC.

Quick Apply

Refine Your Search

optimization software jobs in tulsa, ok

Technical Support Specialist

System Engineer, Government Services

Payment Engineer

Technical Product Owner - Platform

Infrastructure Engineer III

Software Developer III - AI Development

IT Systems Analyst

System Engineer - IT - Hospital - Tulsa

AI Engineer

Remote Database Administrator Cloud

Systems Engineer – Government Services

SDET III

HRIS Workday Configuration Analyst / Senior

Senior Software Engineer, Windows/Desktop Applications - Tulsa, OK, USA

Senior IT Systems Administrator

Technical Analyst IV

Product Manager

Lead Software Asset Management Specialist

Data Engineer

IT Architect - Database

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