Top 9523 Full time Jobs in Tulsa Ok

IT Support Technician
Velocigo Inc —Tulsa, OK
- $15 - $30 an hour
- Full-time
- Azure
- Microsoft Office
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Residential Youth Care Worker
TULSA BOYS HOME —Sand Springs, OK
- $17.00 - $21.50 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- HIPAA
- Paid training
- Health savings account
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Maid/Housekeeping Cleaner
MOLLY MAID OF GREATER TULSA —Tulsa, OK
- $550 - $1,000 a week
- Urgently hiring
- Background check
- No experience needed
- US work authorization
- Paid training
- Paid time off
Quick Apply
7d
Patient Access Representative - Admitting
OSU Medical Center —Tulsa, OK
- Full-time
- High school diploma or GED
- Guest services
- Entry level
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2d
Clinic Receptionist
TULSA SPCA —Tulsa, OK
- $15 an hour
- Overtime
- 18 years or older
- Windows
- 1 year
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10d
ADMISSIONS SUPPORT COORDINATOR
Spartan Education —Tulsa, OK
- $23 - $29 an hour
- Full-time
- Writing skills
- Research
- Office
- Health savings account
- Health insurance
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1d
Front Office Assistant Plastic Surgery
Ascension —Tulsa, OK
- Full-time
- Surgery
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
Medical Office Receptionist
LifeStance Health —Tulsa, OK
- From $20.25 an hour
- Full-time
- HIPAA
- In-person
- 1 year
- Paid parental leave
- AD&D insurance
Quick Apply
2d
Customer Service Support - Remote in certain United States
Avantive Solutions —Tulsa, OK
- $20 an hour
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
2d
Scheduler
Utica Park Clinic Gastro- Central —Tulsa, OK
- Full-time
- Customer service
- High school diploma or GED
- Clinic
- Health insurance
- Tuition reimbursement
Retail Associates
Hobby Lobby —Tulsa, OK
- $15.75 - $21.15 an hour
- Part-time
- Entry level
- Paid holidays
- Disability insurance
Appointment Scheduler
The Orthopaedic Center —Tulsa, OK
- $16 - $18 an hour
- Full-time
- Background check
- Word processing
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
Unit Clerk - 7 East
OSU Medical Center —Tulsa, OK
- Full-time
- High school diploma or GED
- Entry level
Quick Apply
Crime Scene Cleanup Technician
Biorecovery Group —Tulsa, OK
- $20 - $28 an hour
- Full-time
- Clean driving record
- Ability to lift 50 pounds
- Driver's License
- Dental insurance
- Vision insurance
Quick Apply
Receptionist - State Farm Agent Team Member
Austin Jones - State Farm Agent —Tulsa, OK
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Gym membership
Quick Apply
Entry-Level - Construction Materials Testing Technician Trainee
AIMRIGHT Testing & Engineering —Tulsa, OK
- $20 - $35 an hour
- Overtime
- Clean driving record
- Construction site
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
Garage Door Repair Customer Service Dispatcher
Pro Construction Services Inc. —Tulsa, OK
- $15 - $28 an hour
- Full-time
- Bilingual
- Office
- No degree
- On-the-job training
Quick Apply
13d
Receptionist - State Farm Agent Team Member
Daniel Parker - State Farm Agent —Tulsa, OK
- $35,000 - $50,000 a year
- Full-time
- Office
- Children
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Receptionist
Zeeco —Broken Arrow, OK
- Full-time
- High school diploma or GED
- Data entry
- Communication skills
Quick Apply
Front Desk Receptionist
OB GYN Specialists of Tulsa —Tulsa, OK
- $14.50 - $15.00 an hour
- Full-time
- Ob/Gyn
- In-person
- Communication skills
Quick Apply

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IT Support Technician

Velocigo Inc
Tulsa, OK

Quick Apply

Job Details

Permanent | Full-time
$15 - $30 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Professional development assistance
Opportunities for advancement

Qualifications

Azure
Computer hardware
Escalation handling
Active Directory
CompTIA A+
Mobile devices

Full Job Description

Job Description

1. Position Purpose

The Support Technician provides first and second-line IT support services to clients within a Managed Service Provider (MSP) environment. This role ensures timely resolution of technical issues, maintains client satisfaction, and contributes to operational excellence through accurate documentation, proactive problem-solving, and adherence to service standards.

2. Essential Duties and Responsibilities

Act as the first point of contact for client technical issues via phone, email, or ticketing system.
Diagnose and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support Microsoft 365 administration, email systems, and other line-of-business applications.
Perform remote troubleshooting, escalating complex issues to higher-level support as needed.
Install, configure, and maintain software and hardware according to company standards.
Document all service requests, troubleshooting steps, and resolutions accurately in the PSA/ticketing system.
Assist with user onboarding, account setup, and system maintenance tasks.
Provide excellent customer service while maintaining professionalism under pressure.
Identify recurring issues and contribute to continuous process improvement initiatives.

3. Key Performance Indicators (KPIs)

Customer satisfaction scores and positive client feedback.
Ticket response and resolution times meeting established SLAs.
Accuracy of documentation and adherence to internal processes.
Effective prioritization and workload management.
Contributions to team success, knowledge sharing, and process enhancement.

4. Education and Experience Requirements

Level 1: 0–2 years of IT support experience (MSP experience preferred).
Level 2: 2–4 years of IT support experience with proven ability to handle escalated issues.
Technical degree or equivalent hands-on experience preferred.
Track record of delivering exceptional customer service.

5. Certifications (Preferred)

CompTIA A+, Network+, or equivalent.
Microsoft 365 Fundamentals or similar certifications.
Additional relevant certifications (Azure, Security+, etc.) are a plus.

6. Competency Matrix

Level 1

Technical Knowledge: Basic troubleshooting skills across hardware/software issues.

Customer Service: Clear, friendly, and professional communication.

Problem Solving: Follows documented procedures and guidance.

Time Management: Manages assigned tickets with supervision.

Documentation: Accurate recording of steps and resolutions.

Team Contribution: Works collaboratively; seeks guidance when needed.

Level 2

Technical Knowledge: Advanced troubleshooting; capable of resolving escalations.

Customer Service: Strong client relationship management and issue ownership.

Problem Solving: Independently identifies root causes and proposes long-term solutions.

Time Management: Prioritizes workload and meets SLAs with minimal oversight.

Documentation: Produces clear, detailed documentation and knowledge base articles.

Team Contribution: Mentors Level 1 technicians and contributes to team improvements.

7. Working Conditions and Physical Requirements

Primarily office-based or remote environment; occasional client site visits may be required.
Ability to lift and move computer equipment (up to 40 lbs).
Must be able to sit for extended periods and use a computer and phone effectively.

8. Career Path

Opportunities for advancement to Level 2-3 Technician, Systems Engineer, or Project Implementation roles, with support for professional certifications and ongoing training.

Job Types: Full-time, Permanent

Pay: $15.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Professional development assistance

Experience:

IT Support: 2 years (Required)

License/Certification:

A valid IT Specialist certification (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

full time jobs in tulsa ok

IT Support Technician

Residential Youth Care Worker

Maid/Housekeeping Cleaner

Patient Access Representative - Admitting

Clinic Receptionist

ADMISSIONS SUPPORT COORDINATOR

Front Office Assistant Plastic Surgery

Medical Office Receptionist

Customer Service Support - Remote in certain United States

Scheduler

Retail Associates

Appointment Scheduler

Unit Clerk - 7 East

Crime Scene Cleanup Technician

Receptionist - State Farm Agent Team Member

Entry-Level - Construction Materials Testing Technician Trainee

Garage Door Repair Customer Service Dispatcher

Receptionist - State Farm Agent Team Member

Receptionist

Front Desk Receptionist

I want to receive the latest job alert for full time in tulsa ok

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