Top 59 It technician Jobs in Tulsa Ok

IT Support Technician
Velocigo Inc —Tulsa, OK
- $15 - $30 an hour
- Full-time
- Azure
- Microsoft Office
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Helpdesk Support Specialist II
Senior Star —Tulsa, OK
- Full-time
- Microsoft Outlook
- HIPAA
- Windows
Quick Apply
Tier 1, IT Help Desk Support
Centre Technologies —Tulsa, OK
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Information Technology - Help Desk Analyst II 130-1014
CommunityCare —Tulsa, OK
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
1d
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Tulsa, OK
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Ability to stand for extended periods
- Paid parental leave
- Health insurance
INFORMATION TECHNOLOGY SYSTEMS TECHNICIAN II - SERVICE DESK
City of Tulsa —Tulsa, OK
- Monday to Friday
- Azure
- Computer Science
- Mid-level
Network Operations Center Technician
TEKsystems —Tulsa, OK
- $20 - $25 an hour
- Temporary
- Writing skills
- Analysis skills
- Fair chance
- Commuter assistance
- Health savings account
5h
CARDIO Implementation & Customer Success Specialist
MTN SYSTEMS LLC —Tulsa, OK
- $48,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
10d
Desktop Support Technician
BLACKHAWK INDUSTRIAL OPERATING CO —Tulsa, OK
- $15.38 - $22.80 an hour
- Full-time
- Microsoft Excel
- Pass drug screening
- English
- Health savings account
- AD&D insurance
Quick Apply
6d
Onsite IT Engineer - Tulsa, Oklahoma
Dedicated IT —Tulsa, OK
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
HELP DESK I
McAfee & Taft —Tulsa, OK
- Full-time
- Computer literacy
- Writing skills
- Research
10d
Technical Support Specialist I
Mainspring Retail Solutions, LLC —Tulsa, OK
- $18 - $24 an hour
- Part-time
- Hybrid work
- Background check
- Organizational skills
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
10d
IT Regional Service Technician
The 20 —Broken Arrow, OK
- Full-time
- Mid-level
- Travel
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Part-Time IT Helpdesk Technician
Tulsa Technology Center —Tulsa, OK
- $18 an hour
- Extended hours
- Bilingual
- Background check
- Research
Quick Apply
9d
Computer Technician
Xpress Computer Solutions —Tulsa, OK
- $30 - $100 an hour
- Part-time
- Background check
- Mid-level
- Windows
- Flexible schedule
Quick Apply
12d
Telecommunications Specialist
Veear —Tulsa, OK
- $33 - $34 an hour
- Contract
- No high school diploma
- Mid-level
- High school diploma or GED
Quick Apply
IT Technician
BROKEN ARROW PUBLIC SCHOOLS —Broken Arrow, OK
- Full-time
- Google Workspace
- Mid-level
- Windows
IT Field Support Specialist II
Interstates —Tulsa, OK
- $51,910 - $64,890 a year
- Computer science
- Computer Science
- Up to 50% travel
- Dental insurance
- Vision insurance
Quick Apply
Technical Support Specialist
BankOnIT, LLC —Tulsa, OK
- Full-time
- Mid-level
- Analysis skills
- Ability to sit for extended periods
Tier II Computer Hardware Technician
SMARTECH and Associates, LP —Tulsa, OK
- Urgently hiring
- Mid-level
- Driver's License
- US work authorization
Quick Apply

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it technician jobs near tulsa ok

IT Support Technician

Velocigo Inc
Tulsa, OK

Quick Apply

Job Details

Permanent | Full-time
$15 - $30 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Professional development assistance
Opportunities for advancement

Qualifications

Azure
Computer hardware
Escalation handling
Active Directory
CompTIA A+
Mobile devices

Full Job Description

Job Description

1. Position Purpose

The Support Technician provides first and second-line IT support services to clients within a Managed Service Provider (MSP) environment. This role ensures timely resolution of technical issues, maintains client satisfaction, and contributes to operational excellence through accurate documentation, proactive problem-solving, and adherence to service standards.

2. Essential Duties and Responsibilities

Act as the first point of contact for client technical issues via phone, email, or ticketing system.
Diagnose and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support Microsoft 365 administration, email systems, and other line-of-business applications.
Perform remote troubleshooting, escalating complex issues to higher-level support as needed.
Install, configure, and maintain software and hardware according to company standards.
Document all service requests, troubleshooting steps, and resolutions accurately in the PSA/ticketing system.
Assist with user onboarding, account setup, and system maintenance tasks.
Provide excellent customer service while maintaining professionalism under pressure.
Identify recurring issues and contribute to continuous process improvement initiatives.

3. Key Performance Indicators (KPIs)

Customer satisfaction scores and positive client feedback.
Ticket response and resolution times meeting established SLAs.
Accuracy of documentation and adherence to internal processes.
Effective prioritization and workload management.
Contributions to team success, knowledge sharing, and process enhancement.

4. Education and Experience Requirements

Level 1: 0–2 years of IT support experience (MSP experience preferred).
Level 2: 2–4 years of IT support experience with proven ability to handle escalated issues.
Technical degree or equivalent hands-on experience preferred.
Track record of delivering exceptional customer service.

5. Certifications (Preferred)

CompTIA A+, Network+, or equivalent.
Microsoft 365 Fundamentals or similar certifications.
Additional relevant certifications (Azure, Security+, etc.) are a plus.

6. Competency Matrix

Level 1

Technical Knowledge: Basic troubleshooting skills across hardware/software issues.

Customer Service: Clear, friendly, and professional communication.

Problem Solving: Follows documented procedures and guidance.

Time Management: Manages assigned tickets with supervision.

Documentation: Accurate recording of steps and resolutions.

Team Contribution: Works collaboratively; seeks guidance when needed.

Level 2

Technical Knowledge: Advanced troubleshooting; capable of resolving escalations.

Customer Service: Strong client relationship management and issue ownership.

Problem Solving: Independently identifies root causes and proposes long-term solutions.

Time Management: Prioritizes workload and meets SLAs with minimal oversight.

Documentation: Produces clear, detailed documentation and knowledge base articles.

Team Contribution: Mentors Level 1 technicians and contributes to team improvements.

7. Working Conditions and Physical Requirements

Primarily office-based or remote environment; occasional client site visits may be required.
Ability to lift and move computer equipment (up to 40 lbs).
Must be able to sit for extended periods and use a computer and phone effectively.

8. Career Path

Opportunities for advancement to Level 2-3 Technician, Systems Engineer, or Project Implementation roles, with support for professional certifications and ongoing training.

Job Types: Full-time, Permanent

Pay: $15.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Professional development assistance

Experience:

IT Support: 2 years (Required)

License/Certification:

A valid IT Specialist certification (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in tulsa ok

IT Support Technician

Helpdesk Support Specialist II

Tier 1, IT Help Desk Support

Information Technology - Help Desk Analyst II 130-1014

IT Support Associate II, Ops Tech Solutions (OTS)

INFORMATION TECHNOLOGY SYSTEMS TECHNICIAN II - SERVICE DESK

Network Operations Center Technician

CARDIO Implementation & Customer Success Specialist

Desktop Support Technician

Onsite IT Engineer - Tulsa, Oklahoma

HELP DESK I

Technical Support Specialist I

IT Regional Service Technician

Part-Time IT Helpdesk Technician

Computer Technician

Telecommunications Specialist

IT Technician

IT Field Support Specialist II

Technical Support Specialist

Tier II Computer Hardware Technician

I want to receive the latest job alert for it technician in tulsa ok

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