Join a team of industry professionals who value your skills and talents. At OGI Process Equipment, our goal is to hire talented and motivated people. We offer a friendly work environment with competitive wages and benefits. From engineers to welders, salespeople to sandblasters, OGI has some of the best talent in the industry. Check out our job openings, and we look forward to working with you.
Summary/Objective
OGI Process Equipment is looking for a Technical Writer to create operating and maintenance manuals, service manuals, and other technical materials for OGI’s product lines. This position will require collaboration with Engineering, Sales, Production, QA, and others to develop materials describing the overall operation of equipment, detailed instructions to troubleshoot or repair units, creating illustrations from photos, CAD models, drawings, or other line art and managing the updates, revisions, and translations of all materials. The successful candidate must have strong communication skills and the ability to juggle multiple deadline driven projects.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prepare, review, revise, and maintain technical documents, including operation and maintenance manuals, service manuals, and troubleshooting and repair instructions.
- Gather and analyze technical and product information from various sources to document new or changing product functionality.
- Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
- Assist in planning, scheduling, and tracking documentation work to meet product release dates and deliverables.
- Maintain a library of application documentation, cataloging it for internal and/or external use.
- Publish and maintain templates for written documentation produced by others to ensure a consistent "look and feel."
- Work closely with Engineering, QA, Service, and Sales to ensure user feedback and operational scenarios are communicated and covered in manual development.
- Gather information by working with product designers, engineers, and personnel in marketing, sales, quality, training, and production.
- Observe and operate OGI equipment as required for operational understanding.
- Schedule conference time between engineers, designers, and/or production.
- Schedule and conduct reviews of product manuals well in advance of shipping deadlines.
- Manage updates and revisions to all materials.
- Conceptualize, plan, create/edit 3D-models, line art, vector drawings, or renderings for inclusion into projects.
Competencies
- Proficiently communicate between all departments
- Prioritize and execute tasks with minimal supervision
- Utilize critical reasoning skills
Supervisor Responsibility
This position has no supervisory responsibilities.
Work Environment
This job primarily operates in a professional office environment. This role uses standard office equipment. When in the manufacturing facility, all employees are required to wear personal protective equipment to include/hearing protection, and safety glasses with side shields. Protective toe footwear is not required when employee is in designated walkways in the plant.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing duties of this job, the person in this position frequently communicates with employees and must be able to exchange accurate information in these situations. The employee constantly must remain stationary for extended periods of time, while operating a computer and other office machinery. This position needs to occasionally move about inside the office to access filing cabinets and operate office productivity machinery, such as a copy machine and laminator.
The employee might occasionally lift or move objects up to 25 pounds.
On occasion, may be required to visit the shop that is a non-temperature-controlled environment with loud noises, dust, dirt, and metal particles that are usually associated with metal fabrication shops.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.
Travel
No travel is required for this position.
Required Education and Experience
- Bachelor's Degree, preferably in a technical field with a focus on English, writing, or communications.
- Experience in creating documentation for audiences with various levels of technical skill.
- Excellent writing, editing, and communication skills.
- Minimum of 2 years’ experience in Technical Writing and Illustration development.
- Experience with following software packages– Adobe Acrobat, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Microsoft Office.
- Ability to read diagrams, drawings, schematics, and sketches is essential.
Work Authorization/Security Clearance
None required for this position.
AAP/EEO Statement
OGI is an equal employment opportunity employer.
OGI recognizes and embraces federal legislation on equal employment opportunity and is committed to providing a workplace free of discrimination. All applicants for employment and all employees will be afforded equal opportunity and treatment, regardless of age, race, religion, gender, national origin, disability status or other protected status.
All employees are responsible for complying with all applicable Federal, State and Local Laws, rules, and regulations regarding non-discrimination practices.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
OGI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
