COMPANY BACKGROUND:
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.
MARKET SUMMARY:
Emanuel Medical Center
Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online! Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you with the health care you expect and deserve.
For nearly a century, Emanuel Medical Center has been the heart of healing in Turlock. Since 1917, Emanuel Medical Center has been, and continues to be, dedicated to providing the best care possible for residents of Turlock and nearby communities.
- As the community's premier medical facility, we provide hospital services that include:
- 24-hour, emergency, and trauma care
- The only heart attack receiving center between Modesto and Fresno
- The Emanuel Cancer Center, offering diagnosis, treatment, and support
- An advanced center for mothers and newborns
- Rehabilitation and therapy
We offer new treatment options that include diagnostic and interventional heart catheterization, permanent pacemaker implantation, interventional vascular procedures, and optimal digital X-ray imaging.
Part of Emanuel's cardiovascular services program includes an advanced Cardiac Cath & Interventional Lab, which allows cardiologists, radiologists and vascular surgeons to perform a number of minimally invasive procedures that were formerly unavailable in Turlock. That means residents of the community no longer have to travel far for lifesaving heart care.
Our facilities also include Emanuel Cancer Center, with its advanced technology and caring staff. The center proudly houses Emanuel Radiation Oncology Center, Ruby E. Bergman Women's Diagnostic Center, and a thriving medical oncology practice. Emanuel has also brought new specialty care services to the community.
https://www.emanuelmedicalcenter.org/
POSITION SUMMARY:
The Associate Administrator has responsibility for developing management objectives and policies for the various departments and monitoring the results. He/she also interprets objectives, policies, and procedures. Further, the Associate Administrator is responsible for coordinating the activities of the assigned departments with other departments both within and outside the hospital. The Associate Administrator resolves problems with department heads concerning the use of resources, as well as encouraging and maintains open lines of communication between employee groups, other medical personnel, and patients and their family members.
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
The Associate Administrator has responsibility for evaluating the performance of the various departments, as well as the performance of key managers and supervisors. He/she advises employees promptly when performance problems arise or changes are needed.
Other functional requirements include:
-
Establish the operating budgets for the various departments and monitor performance against budgets.
-
Assist Administration with special projects and with short- and long-term strategic planning.
-
Attend promptly to the administrative details of the position including the signing of documents, preparation of reports, completion of performance appraisals, and other employee-related actions.
-
Ensure that all operations within the scope or the position are carried out in an ethical, responsible manner.
-
Develop, with the help of the department heads responsible, standard operating procedures for the departments within the position span of control. Coordinate with other departments and medical staff as needed.
-
Make final hiring and firing decisions of personnel within immediate scope of operations coordinating information with upper management and human resources according to established procedures.
-
Approve expenditures to the level established by upper management.
-
Manage contracts…
ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.
In this regard, we have identified core competencies that will enable a leader to succeed at the Tenet, and have defined them within the following five areas critical to performance:
Optimize Execution
-
Establishes realistic and aggressive team/individual goals, and action plans that deliver results (e.g., tasks that lead to the renovation of patient rooms).
-
Demonstrates high visibility, consistently interacting with key stakeholders to inform, advise, listen, encourage, and challenge (e.g., routinely rounds with employees, physicians, patients, etc.).
-
Optimizes facility’s financial and human resources by overseeing day-to-day operations in a high quality and cost-conscious manner (e.g., maintains appropriate staffing ratios, oversees throughput in ER and other high-volume departments, actively manages quality initiatives, leads successful supply cost initiatives).
-
Clearly understands and communicates the Balanced Scorecard metrics and targets to the organization (e.g., reviews BSC performance and builds action for lagging areas with Department Directors).
Use Astute Judgment
-
Demonstrates high level complex problem-solving abilities (e.g., identifies drivers of service line losses).
-
Uses highly developed expertise in quantitative analyses to define and support facility goals (e.g., builds a solid financial business case for expansion of ICU).
-
Understands business development and physician recruitment strategies that lead to competitive advantage.
-
Working knowledge of patient care standards reflected in federal and state regulation (e.g., JC accreditation, HCAHPS, etc.).
Lead Boldly
-
Takes decisive operational action in high stakes situations or times of crisis and uncertainty (e.g., responds to local disasters, such as a hurricane).
-
Promotes or asserts own position and ideas for operation improvement, quality care delivery, revenue, and volume growth (e.g., identifies and champions a new throughput process in the OR).
-
Seeks and champions new ideas and initiatives that create operational/strategic advantage (e.g., forging a privileged relationship with local employers).
-
Decisively confronts and resolves issues or barriers to success (e.g., actively addresses physician concerns about new clinical processes).
Apply Financial Insights
-
Understands financial indicators/levels and delivers year over year improved financial performance (e.g., actively contributes to ideas that curtail cost in the facility’s business plan).
-
Uses financial and productivity analysis vs. anecdotes to make decisions (e.g., continually reviews cost and productivity reports and directs efforts for improvement in targeted areas of opportunity).
Drive Organizational Success
-
Builds consensus and commitment across disparate facility managers, physicians, and home office staff with often competing priorities, with short and long-term goals (e.g., hosts discussions to shape and align stakeholders on MPI goals and approach).
-
Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent needs (e.g., identifies and develops/mentors younger tenure talent).
-
Is an effective team member with the facility’s CEO, CFO, CNO, and BDM to pursue new growth, implement new processes, and/or address new challenges (e.g., A-Team challenge to improve HCAHPS scores).
-
Provides ongoing feedback, measurement and assessment processes that measure performance to plan and cause course correction for direct reports (e.g., meets with staff weekly to discuss progress on key initiatives/operations).
-
Partners effectively with medical staff to continually improve the quality and level of services provided (e.g., actively participates in MEC, meets frequently with Chief of Staff).
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
A minimum of three years of progressively responsible hospital management experience. Ability to act as liaison between the administrative and medical staff, Board of Directors, and external stakeholders. The ability to provide leadership to establish priorities and to develop and implement solutions.
-
Highly developed expertise in quantitative analysis to support definition and advancement for the hospital’s goals and objectives.
-
Ability to understand physicians’ viewpoints and needs and work strategically in the best interest of patients and the hospital. A strong reputation for sustained inclusive, trust-based physician relations.
-
Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements and initiatives.
-
A high orientation to detail with proven analytical and financial skills.
-
A team player who excels in developing team momentum, enthusiasm, and pride.
-
High level, complex problem-solving abilities both in groups and in one-on-one situations.
Professional Attributes
-
The capacity, maturity, stature, and communication skills to eventually assume a more senior leadership role in a hospital system. Capable of working with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment.
-
Able to think strategically and have the communication and leadership skills to follow through on development plans.
-
Ability to demonstrate effective decision-making skills based on thoughtful determination and excellent intuitive judgment.
-
Excellent interpersonal skills; a skilled and dedicated listener, comfortable in a variety of settings dealing with diverse constituencies; a broad thinker. The ability to communicate clearly and effectively both verbally and in writing.
-
Goal oriented individual who is fair-minded, intelligent, and able to command respect and to manage by influence.
-
Ability to establish trust and to gain support when making difficult decisions and choices. High-principled and thorough, with a high energy level and a strong team orientation.
-
An individual open to giving meaningful consideration to new ideas and solutions and will seek out ways to solicit input from many sources.
-
Someone with a deep understanding of the interrelatedness and interdependence of disparate hospital departments and is committed to helping them function well together.
-
One who values a collegial environment that fosters the open exchange of creative ideas and solutions.
-
An individual with the ability to bring diverse constituents together toward a common goal and vision.
Personal Attributes
-
An energetic, results-oriented individual, not content with the status quo. One who constantly seeks to achieve a higher level of performance.
-
An individual of highest personal and professional integrity, principle, and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, and the medical staff.
-
Self-confident and assured with significant presence and charisma, but with balanced ego.
-
A high-energy individual with a strong work ethic and high expectations for performance.
-
Someone who delegates to others but holds them accountable and demands excellence and timely performance.
Education/Certifications
-
An undergraduate degree from a recognized and accredited institution is required and an MBA/MHA or equivalent is preferred.
Compensation
-
Base Pay: $155,000-$235,000 annually. Compensation depends on location, qualifications, and experience.
-
Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.
-
Management level positions may be eligible for sign-on and relocation bonuses.
#LI-AB5
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
2603009134
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
The Associate Administrator has responsibility for evaluating the performance of the various departments, as well as the performance of key managers and supervisors. He/she advises employees promptly when performance problems arise or changes are needed.
Other functional requirements include:
-
Establish the operating budgets for the various departments and monitor performance against budgets.
-
Assist Administration with special projects and with short- and long-term strategic planning.
-
Attend promptly to the administrative details of the position including the signing of documents, preparation of reports, completion of performance appraisals, and other employee-related actions.
-
Ensure that all operations within the scope or the position are carried out in an ethical, responsible manner.
-
Develop, with the help of the department heads responsible, standard operating procedures for the departments within the position span of control. Coordinate with other departments and medical staff as needed.
-
Make final hiring and firing decisions of personnel within immediate scope of operations coordinating information with upper management and human resources according to established procedures.
-
Approve expenditures to the level established by upper management.
-
Manage contracts…
ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.
In this regard, we have identified core competencies that will enable a leader to succeed at the Tenet, and have defined them within the following five areas critical to performance:
Optimize Execution
-
Establishes realistic and aggressive team/individual goals, and action plans that deliver results (e.g., tasks that lead to the renovation of patient rooms).
-
Demonstrates high visibility, consistently interacting with key stakeholders to inform, advise, listen, encourage, and challenge (e.g., routinely rounds with employees, physicians, patients, etc.).
-
Optimizes facility’s financial and human resources by overseeing day-to-day operations in a high quality and cost-conscious manner (e.g., maintains appropriate staffing ratios, oversees throughput in ER and other high-volume departments, actively manages quality initiatives, leads successful supply cost initiatives).
-
Clearly understands and communicates the Balanced Scorecard metrics and targets to the organization (e.g., reviews BSC performance and builds action for lagging areas with Department Directors).
Use Astute Judgment
-
Demonstrates high level complex problem-solving abilities (e.g., identifies drivers of service line losses).
-
Uses highly developed expertise in quantitative analyses to define and support facility goals (e.g., builds a solid financial business case for expansion of ICU).
-
Understands business development and physician recruitment strategies that lead to competitive advantage.
-
Working knowledge of patient care standards reflected in federal and state regulation (e.g., JC accreditation, HCAHPS, etc.).
Lead Boldly
-
Takes decisive operational action in high stakes situations or times of crisis and uncertainty (e.g., responds to local disasters, such as a hurricane).
-
Promotes or asserts own position and ideas for operation improvement, quality care delivery, revenue, and volume growth (e.g., identifies and champions a new throughput process in the OR).
-
Seeks and champions new ideas and initiatives that create operational/strategic advantage (e.g., forging a privileged relationship with local employers).
-
Decisively confronts and resolves issues or barriers to success (e.g., actively addresses physician concerns about new clinical processes).
Apply Financial Insights
-
Understands financial indicators/levels and delivers year over year improved financial performance (e.g., actively contributes to ideas that curtail cost in the facility’s business plan).
-
Uses financial and productivity analysis vs. anecdotes to make decisions (e.g., continually reviews cost and productivity reports and directs efforts for improvement in targeted areas of opportunity).
Drive Organizational Success
-
Builds consensus and commitment across disparate facility managers, physicians, and home office staff with often competing priorities, with short and long-term goals (e.g., hosts discussions to shape and align stakeholders on MPI goals and approach).
-
Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent needs (e.g., identifies and develops/mentors younger tenure talent).
-
Is an effective team member with the facility’s CEO, CFO, CNO, and BDM to pursue new growth, implement new processes, and/or address new challenges (e.g., A-Team challenge to improve HCAHPS scores).
-
Provides ongoing feedback, measurement and assessment processes that measure performance to plan and cause course correction for direct reports (e.g., meets with staff weekly to discuss progress on key initiatives/operations).
-
Partners effectively with medical staff to continually improve the quality and level of services provided (e.g., actively participates in MEC, meets frequently with Chief of Staff).
