Top 62 technical manager Jobs in turlock, ca

Cloud Services and Technical Support Manager
DeltaTRAK, Inc. —Modesto, CA
- $85,000 - $95,000 a year
- Full-time
- 7 years
- Bachelor's degree
- APIs
- Health insurance
- Dental insurance
Quick Apply
10d
Product Coordinator - Japanese Bilingual
STS Career丨STS Innovation, Inc. —California
- $48,000 - $56,000 a year
- Overtime
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
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Information Technology Manager
Modesto Irrigation District —Modesto, CA
- $191,526.40 - $245,169.60 a year
- Full-time
- Background check
- 7 years
- Computer Science
Application Services Director
Central California Alliance for Health —Merced, CA
- $205,000 - $265,000 a year
- Email
- Hybrid work
- Computer science
- Computer Science
- System design
- Wellness program
- Paid holidays
Quick Apply
AVP/VP, Information Technology Operations
Yosemite Farm Credit —Turlock, CA
- $12,300 - $15,000 a month
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- System design
- Paid holidays
- Health insurance
2d
Supervising Network Systems Support Analyst
Merced County, CA —Merced, CA
- $97,926.40 - $119,080.00 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health savings account
- AD&D insurance
VP of IT & Business Transformation
Mocse Credit Union —Modesto, CA
- $147,866 - $197,154 a year
- Full-time
- Computer science
- 7 years
- Azure
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Teaching Assistant in Management of Innovation, Sustainability and Technology: AY 26-27, Includes Summer 2026 (Anticipated)
University of California Merced —Merced, CA
- $70,720 a year
- Seasonal
- Classroom
- Residential
- University
Head of Digital Transformation/CTO onsite at Merced College
Ellucian —Merced, CA
- Full-time
- ERP systems
- University
- Travel
- Health insurance
- Dental insurance
Teaching Fellow in Management of Innovation, Sustainability and Technology/Engineering: AY 26-27, Includes Summer 2026 (Anticipated)
University of California Merced —Merced, CA
- $83,941 a year
- Seasonal
- Classroom
- Mid-level
- Residential
Supervising Network Systems Support Analyst
Merced County —Merced, CA
- $7,532.80 - $9,160.00 a month
- Full-time
- Computer science
- Computer Science
- 5 years
Senior Cyber eDiscovery Consultant
Cognicion, LLC —United States
- $95,600 - $145,400 a year
- Full-time
- Remote
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Lead IT Systems Engineer
eResources LLC —United States
- $90,000 - $95,000 a year
- Full-time
- Background check
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
Product Manager
TrueLearn —United States
- $115,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Product management
- Health savings account
- Health insurance
Quick Apply
11d
Product Manager, New Product Development & Original Equipment Manufacturer Programs
CIVCO Medical Solutions —United States
- $80,000 - $120,000 a year
- Marketing
- 3 years
- Analysis skills
- Health insurance
- Parental leave
Senior Engineering Manager, AI
TrueLearn —United States
- $200,000 - $225,000 a year
- Full-time
- Remote
- Background check
- Mentoring
- US work authorization
- Health savings account
- Health insurance
Quick Apply
3d
Technical Sales Manager – Electrical Arc Furnace (EAF) Systems
Berry Metal —United States
- Full-time
- 5 years
- Travel
- Contracts
- Health insurance
- Dental insurance
Quick Apply
10d
Technical Service Manager - Pulp & Paper
Chemtrade —United States
- $120,000 - $130,000 a year
- Full-time
- Remote
- Management
- 5 years
- Engineering
- Opportunities for advancement
Director of Enterprise Applications
ExtensisHR —United States
- Computer Science
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
1d
Associate Product Manager – Temperature Portfolio
Omega Engineering Inc —United States
- $70,000 - $110,000 a year
- Remote
- Engineering
- Mid-level
- Analysis skills
Quick Apply

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technical manager jobs near turlock, ca

Cloud Services and Technical Support Manager

DeltaTRAK, Inc. -
Modesto, CA

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
10 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Teamwork
Incident management software
Team development
Cloud engineering team management
Bachelor's degree
Incident management operations support
Data analytics
APIs
ServiceNow
Query management
Ticketing system technical support

Full Job Description

Pay: $85,000.00 - $95,000.00 per year

Job description:

About DeltaTrak

DeltaTrak is a global innovator in cold chain management solutions, delivering real-time monitoring, cloud applications, and advanced analytics for temperature-sensitive supply chains. Our solutions help customers maintain product integrity, meet regulatory requirements, and operate reliable global logistics networks.

Position Overview

DeltaTrak is seeking a Cloud Service Technical Support Manager to lead its Technical supportteam to manage cloud data services, customer onboarding, enablement, training, reporting, integrations, and advanced diagnostics. The Technical Support team also provides first-line customer support, device troubleshooting, and quality-compliant issue resolution.

Cloud Service Technical Support Manager will work closely together with the operations, quality and engineering escalation teams, to deliver a seamless end-to-end customer experience across DeltaTrak’s cloud platform and connected devices.

Key Responsibilities

Leadership & Service Ownership

Lead and develop Cloud Services (including Managed Services) and Customer Technical Support teams.
Define clear roles, responsibilities, escalation paths, and performance expectations for the organization.
Serve as the primary escalation point for customer issues related to cloud services, managed services, integrations, and connectivity.
Ensure consistent, professional customer communication during incidents, escalations, and resolution.

Cloud Services & Managed Services

Own operational responsibility for DeltaTrak’s cloud platform, including availability, configuration, monitoring, and managed service delivery.
Lead customer onboarding, including platform setup, configuration validation, and readiness for production use.
Provide customer training and enablement on platform features, dashboards, alerts, and reporting.
Perform advanced diagnostics by reviewing logs, metrics, and system data, including running queries on internal databases to identify issues and solutions.

Customer Technical Support

Oversee first-line customer support for cloud applications and connected devices.
Ensure timely handling of inbound calls and emails and effective troubleshooting support.
Ensure proper escalation of complex platform, data, or integration issues to engineering.
Maintain full compliance with DeltaTrak’s Quality Management System, including ISO 9001 and applicable GMP requirements.

SIM Management & Customer Reporting

Oversee SIM management across customer deployments, including:
Monitoring SIM status, health, and activity
Tracking and reporting SIM usage and billing details
Identifying anomalies or cost-optimization opportunities
Ensure reliable delivery of customer reporting, including:
Monitoring automated reports for accuracy and timeliness
Producing manual or customized reports for key customers
Providing reporting support for reviews, audits, and business discussions

Cross‑Functional Collaboration

Partner with Engineering, QA, Product, Sales, Marketing, and Field Operations.
Communicate customer insights and field issues to influence product improvements.
Support product releases, customer readiness, and go-to-market activities.

Operational Excellence

Own service tooling, ticketing systems, dashboards, KPIs, and reporting.
Maintain accurate service documentation, SOPs, and escalation workflows.
Drive continuous improvement across service quality, efficiency, and customer experience.

Success Metrics

High customer satisfaction (CSAT/NPS) and reduced escalations
SLA compliance and improved mean time to resolution
Successful customer onboarding and increased platform adoption
Reduction in recurring platform, SIM, and device-related issues
Accurate SIM usage and billing visibility with fewer discrepancies
On-time, accurate delivery of customer reports
Strong audit outcomes for ISO/GMP compliance
Healthy team engagement, retention, and performance

Qualifications

Bachelor’s degree or equivalent practical experience.
7–12 years in cloud services, SaaS operations, managed services, or technical support.
3–7 years leading technical or customer-facing teams.
Have user experience is using CRM system like SalesForce
Strong understanding of cloud platforms, APIs, SaaS applications, and incident management.
Ability to analyze system data and query databases to support troubleshooting.
Experience with service management tools (Zendesk, Jira Service Management, ServiceNow, etc.).
Experience operating in regulated or quality-controlled environments preferred.

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Pay: $85,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical manager jobs in turlock, ca

Cloud Services and Technical Support Manager

Product Coordinator - Japanese Bilingual

Information Technology Manager

Application Services Director

AVP/VP, Information Technology Operations

Supervising Network Systems Support Analyst

VP of IT & Business Transformation

Teaching Assistant in Management of Innovation, Sustainability and Technology: AY 26-27, Includes Summer 2026 (Anticipated)

Head of Digital Transformation/CTO onsite at Merced College

Teaching Fellow in Management of Innovation, Sustainability and Technology/Engineering: AY 26-27, Includes Summer 2026 (Anticipated)

Supervising Network Systems Support Analyst

Senior Cyber eDiscovery Consultant

Lead IT Systems Engineer

Product Manager

Product Manager, New Product Development & Original Equipment Manufacturer Programs

Senior Engineering Manager, AI

Technical Sales Manager – Electrical Arc Furnace (EAF) Systems

Technical Service Manager - Pulp & Paper

Director of Enterprise Applications

Associate Product Manager – Temperature Portfolio

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