Top 3 Service technician ii Jobs in Tuscaloosa Al

Technician, Home Services I, II, III
C Spire —Tuscaloosa, AL
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
- Wellness program
- Health insurance
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Technician, Home Services I, II, III

C Spire -
Tuscaloosa, AL

Quick Apply

Job Details

Full-time

Benefits

Wellness program
Health insurance
Dental insurance
Tuition reimbursement
401(k) matching

Qualifications

Customer communication
Automation
Home automation systems
Outdoor work experience
In-person customer service
High school diploma or GED
Driver's License
Customer engagement
Facility security systems

Full Job Description

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.

As a Technician for Home Services, you will be at the forefront of delivering a world-class experience for our residential customers. From installing high-speed data, IPTV, and home automation systems, to troubleshooting and supporting advanced home networks, your work directly impacts the satisfaction and loyalty of our customers. You’ll work hands-on in the field, problem-solve on the fly, and collaborate closely with teammates to deliver exceptional service and cutting-edge connectivity.

Responsibilities:

What You Will Do

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

Install and service high-speed data and voice services in residential environments

Install and service home security and automation systems, adhering to licensing and safety requirements

Splice fiber connectors; use OTDR, light meters, and other fiber diagnostic tools

Troubleshoot hardware and software issues; adjust or replace inoperative equipment and test for performance

Conduct customer premise surveys, recommend equipment placement, and manage scheduling impacts

Wire CAT6 and/or fiber optic drops inside customer homes as directed

Demonstrate systems to clients and secure training sign-off

Configure both wired and wireless networks and devices

Maintain company tools and assets, reporting any defective materials or inaccurate job information

Clean up work areas post-installation and patch drill holes

Work shift rotations including Saturdays; be available for after-hours and weekend on-call duty

Perform additional duties as assigned

This position is an exceptional introduction to home fiber installation, as there is plenty of room to grow and learn from outstanding individuals in the field. From Home Services Technician you will have a perfect springboard into all areas of C Spire and develop robust career skills.

Qualifications:

What You Will Bring

As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal and external customer experience. You will have a steadfast devotion to doing the right thing the right way and a deep-seated dedication to accountability and ownership. You will also bring an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

In addition to that, we require:

High School Diploma or equivalent

Good oral and written communication skills

Experience with home automation/security systems

Strong interpersonal skills and customer service mindset

We will give special consideration to candidates who have:

Experience in fiber splicing, wireline phone service, wireless routers, and wireless technology

What You Will Gain

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:

Competitive Compensation Package

Blue Cross Blue Shield Health Insurance

Tuition Assistance Programs

Complimentary Wireless Service & Device*

401k Match

Teladoc Telemedicine

WellBeacon Wellness Program

Paid Talent Referral Opportunities

Tailored learning paths for every position

Physical Requirements and Working Conditions:

Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screen. Must be able to work some evenings and weekends in an on-call/emergency environment. Must be able to handle and move 50 lbs. or more. Must be able to work on a ladder for an extended period. Must have good hand-eye coordination. Must be able to operate tools and equipment. Must be able to traverse difficult terrain, bend, crawl, and work in attics and outdoor weather conditions for extended periods. Must be available via phone 24/7 for emergencies and on-call as directed. Regional and occasional long-distance travel required. Must have an appropriate driver’s license and be insurance eligible.

Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

Quick Apply

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service technician ii jobs in tuscaloosa al

Technician, Home Services I, II, III

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