Top 103 Guest service agent Jobs in Tustin, Ca

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites Orange County Airport
J&P Hospitality Management, LLC —Santa Ana, CA
- $18 - $21 an hour
- Part-time
- 18 years or older
- Spanish
- Ability to walk for extended periods
Quick Apply
Front Desk Agent
Element —Irvine, CA
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Front Desk Agent
Hilton Garden Inn Irvine —Irvine, CA
- $19 - $20 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
3d
Part Time Front Desk Agent
Marriott Costa Mesa —Costa Mesa, CA
- $26.25 an hour
- Part-time
- Math
- Fair chance
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
The Westin Anaheim Resort —Anaheim, CA
- $26.78 an hour
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- Word processing
Quick Apply
Front Desk Agent - Full Time
S3 Hotel Group —Irvine, CA
- $20 - $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Clerk
Hotel by IHG- Irvine —Irvine, CA
- $18 - $21 an hour
- Weekends as needed
- Bilingual
- Ability to walk for extended periods
- Computer literacy
- Free parking
- Health insurance
Quick Apply
Hotel Front Office Agent
Courtyard by Marriott Anaheim and Waterpark —Anaheim, CA
- From $19.50 an hour
- Weekends as needed
- Hotel
- Marketing
- Entry level
- Free parking
- Health insurance
Quick Apply
Front Desk Agent
Marriott's Newport Coast Villas —Newport Coast, CA
- $27.10 an hour
- Part-time
- Ability to walk for extended periods
- Pass drug screening
- Driver's License
- Free parking
- Commuter assistance
1d
Guest Service Agent - OC
Sonesta —Anaheim, CA
- $24 - $25 an hour
- Part-time
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Guest Service Agent
Embassy Suites Anaheim North —Anaheim, CA
- $18 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
7d
Full-Time Guest Service Agent at Hyatt House
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $19 - $20 an hour
- Weekends as needed
- 18 years or older
- Hotel
- Ability to lift 50 pounds
Quick Apply
Part-Time Guest Service Agent at Hampton Inn & Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $19 - $20 an hour
- Part-time
- 18 years or older
- Microsoft Outlook
- Hotel
Quick Apply
9d
Guest Service Agent, Part-Time
THE WATERFRONT BEACH RESORT —Huntington Beach, CA
- $23.85 an hour
- Part-time
- Spanish
- Writing skills
- English
- Paid holidays
- Health insurance
Quick Apply
voco Orange County Airport - Front Desk Agent
Aimbridge Hospitality —Santa Ana, CA
- $17 - $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Supervisor
Marriott Costa Mesa —Costa Mesa, CA
- $28.25 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
- Disability insurance
- Health insurance
Quick Apply
2d
Guest Service Agent at Homewood Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Hotel
- Organizational skills
Quick Apply
Front Desk Sales Associate
Massage Envy —Irvine, CA
- $16.89 - $17.00 an hour + tips
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- 401(k)
Quick Apply
Front Desk Agent
Sage Hospitality —Irvine, CA
- $20 an hour
- Full-time
- Background check
- No experience needed
- English
- Health insurance
- Dental insurance
Front Desk Supervisor
ES SANTA ANA LLC —Santa Ana, CA
- $21 - $22 an hour
- Weekends as needed
- Computer literacy
- Basic math
- English
Quick Apply
10d

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Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites Orange County Airport

J&P Hospitality Management, LLC -
Santa Ana, CA

Quick Apply

Job Details

Part-time
$18 - $21 an hour

Qualifications

Computer operation
English
Computer skills

Full Job Description

Friendly smile. Helpful attitude. Great guest experience.
Join our front desk team and help deliver the welcoming stay our guests count on every day.

Pay: $18.00 – $21.00 per hour (based on experience)

Sonesta Simply Suites

Job Description
Job Title: Guest Services Representative
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations

JOB SUMMARY:

The Guest Service Representative (GSR) plays a critical role in delivering a safe, clean, and welcoming experience
to every guest. As the first point of contact at the front desk, the GSR is responsible for check-ins, check-outs,
reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. This role
also supports overall property operations and may assist with laundry and housekeeping prep as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay.
Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
Manage reservations, room assignments, and occupancy records using property management systems.
Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate.
Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and

secure.

Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
Perform other job duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent preferred.
Previous customer service or hospitality experience a plus, but not required.
Basic computer skills and ability to learn reservation and payment systems.
Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without current of future visa sponsorship.

EXPECTATIONS:

Maintain a professional appearance and deliver service in line with company values.
Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,

with flexibility to support additional coverage when needed.

Follow all safety, security, and operational procedures as trained.
Maintain confidentiality of guest information and company data.
Demonstrate adaptability in a fast-paced environment with changing priorities.
Work as part of a team and support shared property goals.

PHYSICAL REQUIREMENTS:

Must be able to use a computer, phone, and other standard office or front desk equipment for extended

periods.

Must be able to stand, walk, and climb stairs for long periods during a shift.
Must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects.
Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry

bags, supply boxes.)

Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe

environment for guests and staff.

May be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures.
Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability

to adjust focus.

Must be able to perform the essential job functions with or without reasonable accommodation.

J&P Hospitality is an Equal Opportunity Employer. We are committed to creating a workplace where all applicants and employees are treated with respect and fairness. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, pregnancy, national origin, age, disability, veteran status, genetic information, or any other status protected by law.

J&P Hospitality participates in E-Verify. After an offer of employment is accepted, we will verify the identity and employment eligibility of all new hires as required by federal law. Applicants must be legally authorized to work in the United States.

This position is posted on an ongoing basis to support current and future hiring needs. As postings are refreshed periodically, we encourage interested candidates to reapply to active postings to ensure continued consideration.

Quick Apply

Refine Your Search

guest service agent jobs in tustin, ca

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites Orange County Airport

Front Desk Agent

Front Desk Agent

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Front Desk Agent - Full Time

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Part-Time Guest Service Agent at Hampton Inn & Suites

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voco Orange County Airport - Front Desk Agent

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Guest Service Agent at Homewood Suites

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