Top 15 Technical associate Jobs in Tustin Ca

Help Desk Technician
Tailored Technology Services —Irvine, CA
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
7d
Help Desk Analyst I
Bal Seal Engineering —Lake Forest, CA
- $25 - $31 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
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Associate Technical Account Manager
Yardi Systems, Inc. —Santa Ana, CA
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Residential
- Profit sharing
Senior Help Desk Technician
Intratek Computer Inc —Orange, CA
- Up to $35 an hour
- Contract
- Hybrid work
- 5 years
- Mid-level
- Office
- Paid holidays
- 401(k)
Quick Apply
1d
Technical Marketing Associate – Sample Prep
Zymo Research —Tustin, CA
- $30 - $34 an hour
- Email
- Mid-level
- Bachelor's degree
- In-person
- Paid holidays
- Health insurance
Help Desk Technician
Lentegrity —Foothill Ranch, CA
- $27.90 - $30.75 an hour
- Hybrid work
- Mid-level
- Windows
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
14d
Technical Marketing Associate – Sample Prep
Zymo Research Corporation —Tustin, CA
- $30 - $34 an hour
- Email
- Mid-level
- Bachelor's degree
- In-person
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician (Help Desk)
Votaw Precision Technologies LLC —Santa Fe Springs, CA
- $25 - $33 an hour
- Full-time
- Mid-level
- In-person
- Ability to lift 25 pounds
Quick Apply
Business Operations Associate - Technical Projects
Anduril Industries —Costa Mesa, CA
- $113,000 - $140,000 a year
- Email
- Mid-level
- 3 years
- Commercial
Quick Apply
Marketing Associate - Technical Artist
MatterHackers —Lake Forest, CA
- From $21 an hour
- 8 hour shift
- Mid-level
- Office
- In-person
- Health insurance
- Dental insurance
Sr. Service Desk Help Desk Technician
Intratek Computer Inc —Orange, CA
- Contract
- 5 years
- Mid-level
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Associate Technical Designer
Hybrid Promotions LLC —Cypress, CA
- $21 - $22 an hour
- Writing skills
- Mid-level
- Organizational skills
Quick Apply
17h

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Help Desk Technician

Tailored Technology Services
Irvine, CA

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Job Details

Full-time
$50,000 - $60,000 a year
7 days ago

Benefits

Paid holidays
Dental insurance
Cell phone reimbursement
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Optimizing workflow processes
Technology purchasing
Asset management
Authentication
Microsoft Certified: Azure Fundamentals
Email customer support
Technical support via phone
IT user and group management
Phone communication
Field service
IT asset management
Technical documentation
Software deployment
Incident report management
IT system monitoring
Hardware maintenance
Data recovery
Security policy Implementation (information security management)
Server backup and recovery
Operating system updates
Mid-level
Incident Escalation
Printer (troubleshooting support)
User training (technical support)
Server updates
VLAN
Patch management
Cloud service support
Continuous improvement
Disaster recovery implementation

Full Job Description

About Us

Tailored Technology Services Inc. is a rapidly growing Managed Service Provider (MSP) delivering comprehensive IT solutions to small and medium-sized businesses across a variety of industries, including construction, engineering, legal, and financial sectors. We pride ourselves on providing exceptional customer service, proactive IT management, and cutting-edge solutions to help our clients succeed.

Position Overview

We are seeking a skilled and motivated IT Support Technician to join our dynamic team. In this role, you will provide support for the IT infrastructure of multiple clients. You will work with a variety of technologies, troubleshoot technical issues, and assist in maintaining environments to ensure optimal system performance. You will play a key role in ensuring the reliability and security of our clients' IT systems.

Key Responsibilities

Technical Support & Troubleshooting:

Provide IT support for hardware, software, and networking issues.
Diagnose and resolve technical problems in a timely and efficient manner.
Assist senior technicians with escalated issues as necessary.

Incident & Problem Management:

Resolve support tickets within defined SLAs.
Identify recurring issues and help implement solutions to improve service reliability.
Document troubleshooting steps and solutions for future reference.

Customer Support & Satisfaction:

Provide professional, high-quality support through phone, email, and remote sessions.
Maintain a customer-focused approach in all interactions.
Educate end-users on IT best practices and preventative measures.

System Administration & Maintenance:

Assist in maintaining and supporting servers, networks, and cloud environments.
Perform system updates, patch management, and security configurations.
Monitor IT infrastructure and assist with proactive measures to prevent issues.

Onboarding & Offboarding:

Set up new employees with accounts, permissions, and hardware.
Securely deactivate accounts and recover IT assets for departing employees.

Documentation & Process Improvement:

Keep documentation updated for IT processes, configurations, and troubleshooting steps.
Suggest and assist in the implementation of improvements to streamline workflows.

Cybersecurity & Compliance:

Follow IT security policies and best practices to protect company systems.
Assist with ensuring compliance with security regulations and standards.

Asset & Inventory Management:

Track and manage IT assets efficiently.
Assist with purchasing, deployment, and lifecycle management of hardware and software.

Qualifications

Proven experience as an IT Support Technician or in a similar role, ideally within an MSP environment.
Familiarity with firewalls, VPNs, and networking protocols (TCP/IP, DNS, VLANs).
Basic understanding of cybersecurity principles and best practices (multi-factor authentication, patch management, endpoint protection).
Experience with backup and disaster recovery solutions is a plus.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Fundamentals) are a plus.
Experience with troubleshooting technology issues, including printers, software, and peripherals.
Familiarity with Microsoft 365 and network share access.
Ability to document and log issues effectively.
Willingness to perform on-site support when necessary.

Benefits

Competitive salary based on experience
Safe Harbor 401k Match up to 4%
Comprehensive health, dental, and vision insurance
Paid open discretionary time off
Paid mileage for onsite requirements
Mobile phone stipend
Paid holidays
Opportunities for professional development and certification
Collaborative, team-oriented environment with opportunities to work on cutting-edge technologies

Quick Apply

Refine Your Search

technical associate jobs in tustin ca

Help Desk Technician

Help Desk Analyst I

Associate Technical Account Manager

Senior Help Desk Technician

Technical Marketing Associate – Sample Prep

Help Desk Technician

Technical Marketing Associate – Sample Prep

IT Support Technician (Help Desk)

Business Operations Associate - Technical Projects

Marketing Associate - Technical Artist

Sr. Service Desk Help Desk Technician

Associate Technical Designer

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