Top 4 Reservation agent Jobs in Two Harbors, Mn

Guest Service Agent
The Harbors —Two Harbors, MN
- $18 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Disability insurance
- Health insurance
11d
Guest Service Agent
Superior Shores Resort —Two Harbors, MN
- $15 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Disability insurance
- Health insurance
Guest Service Agent
Cove Point Lodge —Beaver Bay, MN
- Hotel
- High school diploma or GED
- Entry level

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Guest Service Agent
The Harbors —Two Harbors, MN
Greet guests warmly and provide a positive first impression. Join our dynamic team as a Guest Service Agent, where your friendly demeanor and commitment to…
$18 - $20 an hour
11d
Guest Service Agent
Superior Shores Resort —Two Harbors, MN
Greet guests warmly and assist with check-in and check-out procedures. We are seeking a motivated and professional individual to provide exceptional service and…
$15 - $17 an hour

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Lexington Hotel Group —Columbus, OH
Answers incoming telephone calls professionally, following the hotel and/or brand expectations regarding phone etiquette. Including but not limited to:
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Guest Service Agent

The Harbors -
Two Harbors, MN

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Job Details

Full-time
$18 - $20 an hour
11 days ago

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

Description:

Guest Service Agent

Join our dynamic team as a Guest Service Agent, where your friendly demeanor and commitment to exceptional customer service will create memorable experiences for our guests. This role offers an exciting opportunity to be the welcoming face of our establishment, ensuring every guest feels valued and cared for from check-in to check-out.

Key Responsibilities:

Greet guests warmly and provide a positive first impression
Assist guests with check-in and check-out procedures efficiently and accurately
Respond promptly to guest inquiries, requests, and complaints, resolving issues to ensure satisfaction
Manage reservations, cancellations, and modifications using the property management system
Provide information about hotel amenities, local attractions, and services
Maintain a clean and organized front desk area
Collaborate with housekeeping, maintenance, and other departments to ensure guest needs are met
Uphold company policies and standards to ensure a safe and welcoming environment

Skills and Qualifications:

High school diploma or equivalent; additional hospitality or customer service training preferred
Proven experience in guest services, hospitality, or customer-facing roles
Excellent communication and interpersonal skills
Strong problem-solving abilities and a positive attitude
Ability to multitask and work efficiently under pressure
Proficiency in reservation management software and basic computer skills
Flexibility to work various shifts, including evenings, weekends, and holidays

We foster a vibrant, inclusive culture focused on growth and development. Join us to be part of a team dedicated to delivering outstanding guest experiences and advancing your career in the hospitality industry. We offer competitive benefits and opportunities for professional advancement.

Requirements:

Employee Benefits Overview

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees:

401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.

Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.

Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.

Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.

Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.

Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability.

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.

Apply Now

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