The Information Technology Specialist II is focused on delivering high-quality IT services to customers in accordance with the department’s mission of delivering innovation through excellent customer service. The IT Specialist II will work closely with the HelpDesk Manager in supporting IT hardware, software, and technology projects critical to the operations of the City’s diverse business units. Provide support for City-Wide information technology infrastructure, server, and personal computing applications.
Education and Experience: Associate’s degree in Computer Science or related technical field is required, plus at least one (1) year of relevant experience. May consider a combination of relevant experience and education in lieu of an Associate’s degree. Must be willing to work a rotating on-call schedule and overtime as required on nights and weekends. Must possess a valid class “C” driver’s license with a clear driving record.
It is the policy of the City to recruit, employ and to provide compensation, promotion, and other conditions of employment without regard to race, color, religion, sex, age, national origin, disability, genetic information or status as a Vietnam era or special disabled veteran, recently separated veteran, and other protected veteran. The City affirms that employment decisions shall be made only on the basis of a person’s ability to perform the essential functions of the job. This position does require presence in the office to perform the essential functions of the job. The City shall continually review its employment practices and personnel procedures and take positive steps to assure that equality of employment opportunity in the City of Tyler, Texas is a fact as well as an ideal.
The City of Tyler will accept two years of relevant experience in place of each year of college required in the job description. Four years of relevant experience will be considered in place of an Associate’s Degree, and eight years of relevant experience will be considered in place of a Bachelor’s Degree. Any experience required in the Minimum qualifications is in addition to years of experience substituted for a degree.
The City of Tyler supports a policy of a drug and alcohol free workplace. All candidates are subject to pre-employment testing, which may include, but is not limited to, Drug and Alcohol Screenings, Work Fitness Evaluation, Criminal Background Check, and Consumer Report/Credit Check.
No person under eighteen (18) years of age will be employed in any regular full-time position. Persons under eighteen (18) years of age may be employed in temporary or regular part-time positions, if they furnish the City with a minor’s release (Form 2-2)and are approved by the City Manager. No person under eighteen (18) years of age will be employed in any position requiring the operation of a City motorized vehicle.
