Top 77 Outbound call Jobs in Tyler, Tx

Bilingual Member Contact Specialist, Tyler West Office, Tyler TX
Altra Federal Credit Union —Tyler, TX
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid holidays
- Health insurance
Quick Apply
6d
Remote Scheduling Coordinator - TEXAS ONLY
Client Focus —Texas
- $16.00 - $17.50 an hour
- Full-time
- Remote
- Background check
- High school diploma or GED
- US work authorization
- Paid training
- Health insurance
13d
Customer Service Representative
Ark Assurance Group, Inc. —Tyler, TX
- $35,000 - $45,000 a year
- 8 hour shift
- Bilingual
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
10d
Business Development Representative - State Farm Agent Team Member
Steve Herrington State Farm —Chandler, TX
- $45,000 - $60,000 a year
- Spanish
- No experience needed
- English
- Paid holidays
- Health insurance
Quick Apply
Call Center Representative
Eye Care Partners Career Opportunities —Tyler, TX
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Call Center Representative
EyeCare Associates of East Texas —Tyler, TX
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Telemarketer - State Farm Agent Team Member
Thomas Perry - State Farm Agent —Tyler, TX
- $10 - $25 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
Insurance Sales Agent - Property and Casualty
Allstate Insurance Agency - Sharie Withers —Tyler, TX
- $70,000 - $130,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Relationship Banker
Bank of America —Tyler, TX
- Extended hours
- Office
- Finance
- High school diploma or GED
8d
INSIDE SALES REP
Generator Supercenter of Tyler —Tyler, TX
- $15 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Research
- Health insurance
- Dental insurance
Quick Apply
Agency Apprentice
Farmers Insurance Agency —Tyler, TX
- $36,000 - $56,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Leadership
- Opportunities for advancement
Quick Apply
Entry-Level Sales Representative (Salary + Commission)
U S AIR FILTRATION INC —Tyler, TX
- $31,500 a year
- Full-time
- Business development
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Recruiting & Business Development Specialist
AWG, Inc. —Tyler, TX
- Mid-level
- Business development
- In-person
Quick Apply
Fire/EMS Product Representative & Business Development Leader - Texas
Applied Information Inc. —Texas
- $95,000 - $125,000 a year
- Full-time
- Up to 50% travel
- Public speaking
- Office
- Health insurance
- Dental insurance
Quick Apply
Sales Representative
Pest Hunters/Humbug Holiday Lighting of Tyler/Palestine —Tyler, TX
- $500 - $1,000 a week
- Part-time
- Mid-level
- Residential
- Driver's License
- Paid training
- Opportunities for advancement
Quick Apply
Sales & Marketing Coordinator
TAABS Marketing Solutions —Tyler, TX
- $38,000 - $42,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Vision insurance
- 401(k) matching
Quick Apply
1d
Account Executive
Therapy Brands Thrive, LLC —Tyler, TX
- Full-time
- Remote
- Mid-level
- 3 years
- Pediatrics
Quick Apply
Commercial Specialist
AutoZone —Tyler, TX
- Online Application
- Spanish
- Clean driving record
- Inventory management
- Store discount
- Employee stock purchase plan
9d
Pharmacy Technician (Refill Calls)
Shields Health Solutions —Tyler, TX
- Monday to Friday
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Truck Driver - Tyler, TX
Brookshire Grocery Company —Tyler, TX
- Weekends as needed
- Basic math
- CDL A
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Bilingual Member Contact Specialist, Tyler West Office, Tyler TX

Altra Federal Credit Union -
Tyler, TX

Quick Apply

Job Details

Full-time
$18 - $20 an hour
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Sabbatical
Volunteer time off
Life insurance

Qualifications

Foreign language proficiency
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Microsoft Teams

Full Job Description

Altra Federal Credit Union is committed to providing exceptional service and meaningful support to our members. We offer a positive, people-centered workplace where team members can grow, contribute, and make a difference. We are currently hiring a Full-Time Bilingual Member Contact Specialist for our Member Contact Center, based at our Tyler West office in Tyler, TX.

The Bilingual Member Contact Specialist helps members by responding to inquiries, resolving issues, and providing prompt, professional support. Fluency in English and Spanish is required to deliver high-quality service to Altra’s diverse member community. In this fast-paced role, you will help create a positive member experience while upholding Altra’s values and service standards.

Key Responsibilities

Respond to member inquiries promptly via telephone ensuring a positive member experience.
Engage and coordinate the assistance of employees from other departments to provide prompt resolution to members’ inquiries.
Proactively identify and address members’ needs, escalating issues when necessary.
Accurately document member interactions in the CRM system.
Meet or exceed performance metrics, including response time, quality, and member satisfaction.
Model Altra’s service standards for being friendly and outgoing, non-judgmental, focused, trustworthy, and confident.
Ability to manage a fast-paced environment with diverse situations requiring resolution, and handle stressful situations, should they arise.

Qualifications

Required to fluently communicate in Spanish and English languages, both verbally and in written form to members and staff.
High school diploma (or equivalent) required.
1+ year of customer service or member support experience is required.
Previous call center experience would be a plus but not required.

Skills & Abilities

Ability to learn and retain knowledge.
Excellent phone skills, computer/keyboard skills.
Good math skills.
Effective oral and written communication skills and excellent organization skills.
Ability to multi-task utilizing multiple sources of software to make thorough decisions.
Must be proficient with Microsoft Office products (Word, Excel, Teams, and Outlook).
A positive attitude and commitment to providing excellent service, in a fast-paced environment.
Ability to handle a variety of member inquiries with patience and resilience.

Availability

This position is full-time, 40- hours a week, Monday through Friday.
Hours are based on shifts between the operating hours of 7:30 a.m. to 5:30 p.m. CST.
Shifts are based on department seniority and preferences.

Work Environment

Work from home / remote opportunities can be considered for those candidates who live within Altra’s approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI.
Bilingual Member Contact Specialists require the ability to sit or stand at a desk for long periods of time, while having the ability speak, hear, and communicate with others, while taking inbound and outbound calls (on average 60-80 calls per day).

Pay & Benefits

Hourly pay starting at $20.00 per hour ($18.00 base, plus $1 MCC premium, plus $1 bilingual premium).
Eligible to participate in the monthly incentive plan, with payouts earned based on plan guidelines; anywhere between $5 and $400 per month.
Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
Up to a 6% employer-matched 401(k) + additional 3% employer contribution.
Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
Employee-only perks and discounts.

At Altra Federal Credit Union, you’ll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you’ll not only gain the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

Quick Apply

Refine Your Search

outbound call jobs in tyler, tx

Bilingual Member Contact Specialist, Tyler West Office, Tyler TX

Remote Scheduling Coordinator - TEXAS ONLY

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Truck Driver - Tyler, TX

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