Top 5 Service writer Jobs in Tyler Mn

Service Writer
North Central International, LLC —Marshall, MN
- $40,000 - $65,000 a year
- Full-time
- Dealership
- Computer literacy
- Mid-level
Quick Apply
Service Adv
Heartland Tire Inc —Marshall, MN
- $45,000 - $50,000 a year
- Full-time
- Ability to stand for extended periods
- Retail management
- Entry level
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Automotive Customer Service Advisor
Farmward Cooperative - OLD —Marshall, MN
- $17 - $20 an hour
- Organizational skills
- Entry level
- Disability insurance
- Health insurance
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Automotive Customer Service Advisor
Farmward Cooperative —Marshall, MN
- $17 - $20 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Profit sharing
- Wellness program
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Service Adv
Heartland Tire Inc —Marshall, MN
Manages service center work flow. DEPARTMENT: Service POSITION SUMMARY: The Service Advisor - assists the store managers in overseeing the performance and…
$45,000 - $50,000 a year
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We are a drug free-environment, background check and valid drivers license required*. Experience Requirements* : Must have at least 5 years retail sales…
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PFM FLEET SERVICE —Delaware, OH
Schedule vehicle pick-ups and drop offs to shop if scope of repair exceeds mobile capability. Open and manage repair orders. *3 weeks PTO after 90 days*.
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Service Writer

North Central International, LLC -
Marshall, MN

Quick Apply

Job Details

Full-time
$40,000 - $65,000 a year

Qualifications

Customer communication
Team leadership
Auto service management
High school diploma or GED
Decision making
Desktop applications
Productivity software
Cross-functional communication

Full Job Description

Service Writer

North Central International is a full-service Navistar/International Truck dealer group with locations across Minnesota, Northern Iowa, and South Dakota. We offer truck sales and service, parts sales, and Idealease truck leasing/rentals. Our primary focus is to keep customers on the road by having an exceptional experience within our organizations. Please come join our team!

Candidate will greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Minimum Qualifications:

High school diploma or GED required
Minimum 2 years of experience managing a team of technicians.
Working knowledge of truck shop operations; mechanical experience preferred.
Strong interpersonal communication skills with both internal teams and customers.
Proficiency with standard business software and ability to learn proprietary systems.

Essential Functions:

Manage diesel technicians, ensuring the right tech is on the right job every time
Schedule customer repairs so they can be completed efficiently
Communicate with customers in a friendly, professional manner regarding service needs, job status, and repairs.
Resolve escalated customer concerns or complaints in a timely and effective way.
Enter repair work information into the computer and update as needed
Cooperate with parts and sales departments to ensure a positive customer experience.
Serve as the liaison between the shop and sales, warranty, and parts departments.
Provide status updates, coordinate scheduling, and ensure alignment on customer and operational needs.
Make quick, informed decisions to address issues as they arise.
Maintain a calm, solutions-oriented approach during high-volume periods.
Must be a leader with the ability to work in a fast-paced environment.
Must be able to multi-task.
Must be computer literate with the ability to learn our business system.

This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.

Pay: $40,000.00 - $65,000.00 per year

Quick Apply

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