Top 254 Customer service supervisor Jobs in Tyler Tx

Customer Service Account Management Specialist
Klüber Lubrication NA LP —Tyler, TX
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- 401(k) matching
Customer Service Account Management Specialist
Klüber Lubrication NA LP —Tyler, TX
- 5 years
- Analysis skills
- Bachelor's degree
- Tuition reimbursement
- 401(k) matching
Lead Maintenance Supervisor- Cumberland Place Apartments
Cumberland Place Apartment Homes —Tyler, TX
- $27 - $28 an hour
- Full-time
- Background check
- Management
- OSHA
- Health insurance
- Dental insurance
Quick Apply
Program Supervisor I, LPC, ACT, MHA, Pos. #118, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $61,775.01 - $68,491.06 a year
- Full-time
- LMFT
- Clean driving record
- Experience working with individuals with disabilities
- Mileage reimbursement
- Loan repayment program
Program Supervisor I, LPC, FACT, MHA, Pos. #461, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $61,775.01 - $68,491.06 a year
- Full-time
- LMFT
- Clean driving record
- Experience working with individuals with disabilities
- Mileage reimbursement
- Loan repayment program
Bilingual ONLY – Texas ONLY – Work at Home Call Center Representative
InfoCision Management Corp. —Texas
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Customer Service Representative
Ark Assurance Group, Inc. —Tyler, TX
- $35,000 - $45,000 a year
- 8 hour shift
- Bilingual
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Supervisor Laboratory - MFH-Tyler Lab
Christus Health —Tyler, TX
- Full-time
- 5 years
- Research
- Bachelor's degree
Manager Information Services - Converge
Christus Health —Tyler, TX
- Full-time
- Computer science
- Computer Science
- System design
10d
Power Make-Ready Design Supervisor
Sigma Technologies, Ltd. —Tyler, TX
- Weekends as needed
- Background check
- Pass drug screening
- 3 years
- Paid training
- Paid holidays
Quick Apply
6d
Cashier/Customer Service
Zippy J's Community Stores —Smith County, TX
- $11 - $15 an hour
- 8 hour shift
- Customer service
- Basic math
- High school diploma or GED
Quick Apply
SHIFT SUPERVISOR
Braum's —Tyler, TX
- $14.50 - $15.00 an hour
- Rotating shift
- Sales
- Customer service
- Mid-level
- Disability insurance
- Health insurance
5d
Online Order Filling Team Supervisor
Walmart —Tyler, TX
- $19.50 - $32.50 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Memory Care Supervisor (THSL)
Civitas Senior Living —Tyler, TX
- On call
- Computer literacy
- Mid-level
- Driver's License
Quick Apply
6d
Stocking Team Supervisor
Walmart —Tyler, TX
- $19.50 - $32.50 an hour
- Full-time
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
6d
Senior Service Manager
Saltgrass Steak House —Tyler, TX
- $70,000 - $80,000 a year
- Full-time
- Sales
- Mid-level
- Restaurant
- Disability insurance
- Health insurance
10d
Patient Services Manager 2
Sodexo —Tyler, TX
- $64,600 - $83,600 a year
- Hospital
- Mid-level
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Apparel Team Supervisor
Walmart —Tyler, TX
- $19.50 - $32.50 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Front Desk Supervisor - Exempt
U.S. Dermatology Partners —Tyler, TX
- Full-time
- Mid-level
- Organizational skills
- Typing
- Paid holidays
- Dental insurance
Quick Apply
Service Manager
EAG Automotive —Tyler, TX
- Dealership
- Mid-level
- Recruiting
- Disability insurance
- Health insurance
Quick Apply

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Customer Service Account Management Specialist

Klüber Lubrication NA LP -
Tyler, TX

Apply Now

Job Details

Benefits

Health insurance
401(k) matching
Employee discount

Qualifications

Optimizing workflow processes
Data integrity assurance
Data quality checks
Customer records maintenance
Managing customer accounts
Sales support
Stakeholder engagement
Customer relationship building
Client onboarding
Customer retention strategy
Bachelor's degree in communications
5 years
Customer satisfaction tracking
Bachelor's degree in business
Incident Escalation
Managing clients in a customer support role
Data quality management
Key Performance Indicators
Analysis skills
Bachelor's degree
Issue tracking
Customer engagement
Quality improvement
Data interpretation
Organizational skills
Communications
Management reporting
Order issue resolution
Process improvement planning
Senior level

Full Job Description

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Klüber Lubrication is a global leader in specialty lubrication and part of the Freudenberg Group. With subsidiaries in 30+ countries and partners worldwide, our custom solutions support nearly every industry - from automotive to food processing. Join us to drive innovation, sustainability, and lasting impact - Together beyond lubrication.

You support our team as

Customer Service Account Management Specialist

Responsibilities

Deliver Customer Experience Support: Serve as a primary contact for customer inquiries, requests, and issue resolution. Provide accurate, timely, and professional support while ensuring customer needs are addressed in alignment with company standards and service expectations.
Support Proactive Customer Engagement: Assist with customer onboarding, follow-up activities, service check-ins, and adoption support. Identify opportunities to improve responsiveness, reduce customer friction, and strengthen long-term customer relationships.
Resolve and Escalate Customer Issues: Investigate service concerns, recurring order issues, delivery questions, documentation needs, and other customer-related matters. Coordinate with internal teams to resolve issues and escalate risks or unresolved concerns to the Customer Experience Manager as appropriate.
Contribute to Customer Retention and Account Health: Monitor customer feedback, service trends, CRM activity, order behavior, and issue patterns to help identify retention risks or opportunities to improve the customer experience. Support corrective actions and service recovery efforts that protect customer relationships.
Support Process Improvement: Identify recurring service gaps, inefficiencies, and customer pain points. Recommend practical improvements, assist with implementation of approved changes, and help maintain consistent local practices aligned with company standards.
Maintain Data Quality and Performance Visibility: Accurately document customer interactions, follow-up actions, issue status, and relevant account information in CRM and customer service systems. Support reporting on key performance indicators and use data to inform daily priorities and service improvements.

Qualifications

Bachelor's degree in Business, Communications, Customer Service, or a related field preferred; equivalent experience may be considered.
5-7 years of experience in customer service, customer experience, customer success, sales support, or a related customer-facing role.
Demonstrated ability to resolve customer issues, manage follow-up actions, and communicate effectively with internal and external stakeholders.
Experience using CRM, ERP, customer service, or case management systems.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and customer requests.
Strong analytical and problem-solving abilities with attention to detail and data accuracy.
Ability to travel as needed for customer visits, training, or internal meetings.

Some of your Benefits

Health Insurance

Vacation

We offer time off to refresh and recharge.

Personal Development

We offer a variety of trainings to ensure you can develop in your career.

401K Match

Save for retirement with the company's help.

Employee discounts

Opportunities for deals on products and services.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Apply Now

Refine Your Search

customer service supervisor jobs in tyler tx

Customer Service Account Management Specialist

Customer Service Account Management Specialist

Lead Maintenance Supervisor- Cumberland Place Apartments

Program Supervisor I, LPC, ACT, MHA, Pos. #118, Corpus Christi, TX

Program Supervisor I, LPC, FACT, MHA, Pos. #461, Corpus Christi, TX

Bilingual ONLY – Texas ONLY – Work at Home Call Center Representative

Customer Service Representative

Supervisor Laboratory - MFH-Tyler Lab

Manager Information Services - Converge

Power Make-Ready Design Supervisor

Cashier/Customer Service

SHIFT SUPERVISOR

Online Order Filling Team Supervisor

Memory Care Supervisor (THSL)

Stocking Team Supervisor

Senior Service Manager

Patient Services Manager 2

Apparel Team Supervisor

Front Desk Supervisor - Exempt

Service Manager

I want to receive the latest job alert for customer service supervisor in tyler tx

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