Roving - Community Assistant Manager - Sonoma Ranch, The Villas, and Hansen
NoCal, Region
Who we are:
At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.
About this role:
The Roving Assistant Manager supports the Community Manager in all aspects of operating an income-producing property, including administrative, leasing, financial, and maintenance functions. This position is designed as a training role to prepare the Assistant Manager for future opportunities as a Community Manager. The Assistant Manager represents the management company's policies and serves as a role model to peers, ensuring compliance with California landlord-tenant laws and company standards.
The Roving Community Assistant Manager will provide coverage across multiple locations," "rotating between different sites," "supporting various teams as needed," "flexible work location depending on project needs," and "on-site presence at different properties. A valid driver's license is required for the position.
- A valid driver's license is required for this position, as regular travel between properties is an essential job function.
- This position requires residing on-site as a condition of employment.
Hourly pay range:
$23.00 - $25.00 DOE
- Enjoy a monthly rent discount as part of your total compensation package.
- Earn additional income through competitive leasing bonuses.
What you'll do - Includes but are not limited to:
Leadership
- Provide support and guidance to the on-site team, addressing operational challenges effectively.
- Assume management responsibilities in the absence of the Community Manager.
- Ensure compliance with Fair Housing and other applicable regulations.
Administrative
- Work closely with the Community Manager to learn property management operations, including administrative and financial duties.
- Assist in developing a cohesive on-site team that reflects the organization's professionalism and quality.
- Conduct regular inspections of common areas, apartment units, and grounds to ensure cleanliness, safety, and compliance with California building and health codes.
- Assist with move-in and move-out administration, including thorough apartment inspections.
- Understand and support financial and operational reporting requirements.
Financial
- Collect rent payments and ensure timely deposits for all income, adhering to California laws regarding rent collection and notices.
- Serve non-payment notices and follow up on delinquent accounts, coordinating eviction proceedings if necessary, under the guidance of the Community Manager.
- Maintain compliance with company accounting standards, including weekly and monthly reports.
Leasing and Marketing
- Promote available units by responding to inquiries, conducting tours, and showcasing property amenities.
- Assist in completing and maintaining accurate leasing documents in compliance with Fair Housing laws.
- Monitor competitive properties and market conditions to recommend pricing adjustments and marketing strategies.
- Support resident retention programs, including lease renewals and community engagement activities.
Customer Service
- Address resident service requests and concerns promptly and professionally, maintaining strong relationships.
- Ensure maintenance requests are completed within 24–48 hours, notifying residents of any delays.
- Assist with preparing security deposit dispositions promptly after move-out, ensuring compliance with California security deposit laws.
Compliance
- Ensure adherence to Fair Housing, ADA, and California landlord-tenant laws in all operations.
- Support the management company's policies on safety, injury prevention, and environmental hazards.
Qualifications and Education
- Minimum of two years of property management, leasing, or related experience.
- A valid driver's license is required for this position, as regular travel between properties is an essential job function.
- This position requires residing on-site as a condition of employment.
- Proficiency in Microsoft Office Suite and property management software.
- Strong understanding of California landlord-tenant laws, Fair Housing standards, and local regulations.
- Strong communication, organizational, and leadership skills.
- Ability to problem-solve and adapt to changing priorities.
- Commitment to excellent customer service and resident satisfaction.
- Knowledge of basic accounting principles and operational best practices.
Who you are:
- Focused with high attention to detail
- Curious and proactive
- Growth-oriented and well-organized
- Disciplined and self sufficient
- A strong communicator
- Tech savvy
What's in it for you:
We believe people do their best work when they're supported—personally, professionally, and beyond. Here's what you can expect as part of our team:
- Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
- Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
- Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
- Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
- Work Model – Strong support for a work-life balance while keeping you connected and engaged.
- Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.
Sunrise Management is an equal opportunity employer and a drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.
