Top 197 Guest services manager Jobs in Uncasville, Ct

Hotel Manager
Hersha Hospitality Management, LP —Groton, CT
- $115,000 - $120,000 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
Hotel Manager
Mystic Marriott Hotel & Spa —Groton, CT
- $115,000 - $120,000 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
Restaurant Manager
LongHorn Steakhouse —Waterford, CT
- Full-time
- Mid-level
- Guest services
- Restaurant
- Dental insurance
- Flextime
General Manager
Papa Johns —Waterford, CT
- $55,000 - $75,000 a year
- Weekends as needed
- Sales
- ServSafe
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Banquet Supervisor
Saybrook Point Resort & Marina —Old Saybrook, CT
- $21 an hour
- Extended hours
- English
- Mid-level
- Office
Quick Apply
Restaurant General Manager
Smashburger | Connecticut —Waterford, CT
- $60,000 - $68,640 a year
- Weekends as needed
- Casual dining restaurant
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Banquet Captain
Saybrook Point Resort & Marina —Old Saybrook, CT
- $17 an hour
- Extended hours
- 18 years or older
- Windows
- Ability to climb stairs
- Flexible schedule
Quick Apply
Guest Services Specialist
Saybrook Point Resort & Marina —Old Saybrook, CT
- $17 - $19 an hour
- Extended hours
- Sales
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Assistant Banquet Manager
Saybrook Point Resort & Marina —Old Saybrook, CT
- $60,000 - $65,000 a year
- Extended hours
- English
- Mid-level
- Ability to climb stairs
Quick Apply
Assistant General Manager - Hell's Kitchen
Mashantucket Pequot Gaming Enterprise —Mashantucket, CT
- Weekends as needed
- Mid-level
- 3 years
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Front Desk Night Auditor (Part-Time)
Saybrook Point Resort & Marina —Old Saybrook, CT
- $18 - $23 an hour
- Extended hours
- Microsoft Word
- Microsoft Excel
- Office
- Paid holidays
- Health insurance
Quick Apply
10d
Spa Manager
Water's Edge Resort and Spa —Westbrook, CT
- $60,000 - $63,000 a year
- Weekends as needed
- Sales
- English
- Mid-level
Quick Apply
FOOD SERVICE MANAGER - RESIDENTIAL DINING - EAST CONNECTICUT STATE UNIVERSITY
Chartwells HE —Windham, CT
- $70,000 - $75,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
10d
Director of Guest Services
Hilton Mystic —Mystic, CT
- $70,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
2d
Hotel General Manager- Hilton- Hampton Inn Groton
Hampton Inn- Groton —Groton, CT
- $65,000 - $75,000 a year
- Weekends as needed
- Google Workspace
- Sales
- Hotel
- Paid holidays
- 401(k)
Quick Apply
Resort Call Center Agent-(not remote)
Mashantucket Pequot Gaming Enterprise —Mashantucket, CT
- Weekends as needed
- Sales
- Computer literacy
- High school diploma or GED
Quick Apply
Assistant Store Manager
Tommy Bahama —Uncasville, CT
- $20 - $35 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Ability to lift 50 pounds
Quick Apply
6d
Front Office Manager
Hampton Inn- Groton —Groton, CT
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
13h
General Manager
The Griswold Inn —Essex, CT
- $100,000 - $135,000 a year
- Full-time
- Background check
- Bachelor of Science
- Bachelor's degree
- Paid time off
- Parental leave
Quick Apply
1d
Reservations Manager
Mystic Seaport Museum —Mystic, CT
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Mid-level

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guest services manager jobs near uncasville, ct

Hotel Manager

Hersha Hospitality Management, LP -
Groton, CT

Apply Now

Job Details

$115,000 - $120,000 a year

Qualifications

Hotel cost control
Staff performance monitoring
Safety data sheets (SDS)
Committee work
Staff supervision
Preparation of internal financial performance reports
Serving clients
Accounts receivable management
Sales
Managing teams in a customer support role
Internal financial compliance auditing
Property supervision
Hotel strategy implementation
Coaching
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Managing hospitality teams
Hotel quality assurance
Mid-level
Frontline customer support management
Revenue forecasting
Recruitment and selection
Invoice payment processing
Property management bookkeeping
Financial operations management
Sales growth strategy
Overseeing payroll
Health and safety committees experience
Sales strategy

Full Job Description

Compensation: $115,000 to $120,000 per year

Supervise and manage hotel departments and oversee hotel operations as directed.

Your Growth Path

General Manager – Area General Manager –Regional Director of Operations

Your Focus

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests.
Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Oversee the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax.
Coordinate with the corporate accounting department to oversee payroll functions.
Oversee and ensure internal audit standards are met.
Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
Monitor and maintain the front office systems and equipment to ensure optimum performance.
Serve on the hotel’s safety committee.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.

Your Background and Skills

Associate or Bachelor’s degree preferred.
Intermediate knowledge of overall hotel operations.

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Apply Now

Refine Your Search

guest services manager jobs in uncasville, ct

Hotel Manager

Hotel Manager

Restaurant Manager

General Manager

Banquet Supervisor

Restaurant General Manager

Banquet Captain

Guest Services Specialist

Assistant Banquet Manager

Assistant General Manager - Hell's Kitchen

Front Desk Night Auditor (Part-Time)

Spa Manager

FOOD SERVICE MANAGER - RESIDENTIAL DINING - EAST CONNECTICUT STATE UNIVERSITY

Director of Guest Services

Hotel General Manager- Hilton- Hampton Inn Groton

Resort Call Center Agent-(not remote)

Assistant Store Manager

Front Office Manager

General Manager

Reservations Manager

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