Top 9248 Shift manager Jobs in Union City Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Branch Manager in Training
Great Lakes Radiant and Industrials, LLC —Fayetteville, GA
- $20 - $22 an hour
- Full-time
- Background check
- Office
- Forklift
- Health insurance
- 401(k)
Quick Apply
3d
EHS Manager
Randstad Engineering —Fairburn, GA
- $45 - $65 an hour
- Full-time
- 5 years
- Bachelor's degree
- Warehouse
- AD&D insurance
- Disability insurance
Quick Apply
3d
Production Supervisor
The Marzetti Company —College Park, GA
- Extended hours
- Mid-level
- Supervising experience
- Bachelor's degree
Area Manager
Amazon.com Services LLC —Union City, GA
- $70,000 - $90,900 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Experience equivalent to degree accepted
- AD&D insurance
- Health insurance
Production Team Leader - Night Shift
Plastipak Packaging, Inc. —Atlanta, GA
- $27 an hour
- 12 hour shift
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Travel reimbursement
- Profit sharing
Quick Apply
Production Supervisor (2nd Shift)
The Marzetti Company —College Park, GA
- Extended hours
- Mid-level
- Supervising experience
- Bachelor's degree
Customer Service Supervisor
DHL —Union City, GA
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
4d
Online Order Filling Team Supervisor
Walmart —Union City, GA
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Warehouse Supervisor
Ryder System —Fairburn, GA
- $72,000 a year
- Urgently hiring
- Mid-level
- High school diploma or GED
- Leadership
- Paid parental leave
- Paid holidays
3d
Shift Manager
RaceTrac —Union City, GA
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid
Emory Healthcare —Atlanta, GA
- $33.96 - $41.38 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health insurance
Airline Customer Service Supervisor at ATL Airport - $20.50/hr
Hallmark Aviation Services —Atlanta, GA
- $20.50 an hour
- Night shift
- Management
- Customer service
- Computer literacy
Production Supervisor (1st shift)
Cornerstone Building Brands —Peachtree City, GA
- $75,000 - $185,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
8d
Operations Supervisor
Maersk —Fairburn, GA
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Airport Lounge F&B Supervisor
Sodexo —Atlanta, GA
- $23 an hour
- Online Application
- Mid-level
- Team management
- 1 year
- Paid holidays
- Health insurance
6d
District Manager
Public Storage —Fayetteville, GA
- $93,000 - $109,000 a year
- Weekends as needed
- Travel
- Fair chance
- Senior level
- Health insurance
- Paid time off
Quick Apply
9d
Manager, Patient Access Contact Center - M-F 8-5pm, Hybrid
Emory Healthcare —Atlanta, GA
- $43.34 - $52.81 an hour
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Wellness program
- Health insurance
Warehouse Office Manager
Arcadia Cold Storage —College Park, GA
- Full-time
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
Quick Apply
Retail Store Managers - For Surrounding Counties: Henry, Fayette, Walton and Newton (Must Have 3 Years of Store Management Experience)
Goodwill of North GA —Fayetteville, GA
- $65,000 a year
- Bilingual
- 5 years
- Military
Quick Apply
5d

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Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

shift manager jobs in union city ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Branch Manager in Training

EHS Manager

Production Supervisor

Area Manager

Production Team Leader - Night Shift

Production Supervisor (2nd Shift)

Customer Service Supervisor

Online Order Filling Team Supervisor

Warehouse Supervisor

Shift Manager

Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid

Airline Customer Service Supervisor at ATL Airport - $20.50/hr

Production Supervisor (1st shift)

Operations Supervisor

Airport Lounge F&B Supervisor

District Manager

Manager, Patient Access Contact Center - M-F 8-5pm, Hybrid

Warehouse Office Manager

Retail Store Managers - For Surrounding Counties: Henry, Fayette, Walton and Newton (Must Have 3 Years of Store Management Experience)

I want to receive the latest job alert for shift manager in union city ga

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