Top 41 Customer service representative Jobs in Union Gap, Wa

Call Center Representative
AAA Washington —Yakima, WA
- $18.78 - $21.58 an hour
- Temporary
- Hybrid work
- Writing skills
- High school diploma or GED
- 1 year
- Paid training
- Work from home
7d
Customer Service Call Representative
Waste Connections —Yakima, WA
- $20.77 - $24.39 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Associate - Temporary
Walgreens —Yakima, WA
- $17.13 - $19.00 an hour
- Temporary
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Yakima, WA
- $17.13 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Adventurer Manufacturing —Yakima, WA
- $19.00 - $22.50 an hour
- Basic math
- Mid-level
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
U-Haul —Yakima, WA
- $17.13 - $18.00 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service/Sales
Home Depot —Yakima, WA
- $19.50 - $20.50 an hour
- Full-time
- Entry level
- Profit sharing
- Paid parental leave
Pharmacy Call Center Agent- Relief
Yakima Valley Farm Workers Clinic —Yakima, WA
- $18.47 - $22.62 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Amber Boitano - State Farm Agent —Yakima, WA
- $55,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Eric Silvers - State Farm Agent —Yakima, WA
- $21 an hour
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Service Associate
Thoroughbred Express Auto Wash —Union Gap, WA
- $17 an hour
- Overtime
- Driver's License
- Ability to stand for extended periods
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Pro Customer Service/Sales
Home Depot —Yakima, WA
- $18.50 - $20.50 an hour
- Full-time
- Entry level
- Commercial
- Profit sharing
- Paid parental leave
Patient Customer Service Representative
Yakima Valley Farm Workers Clinic —Toppenish, WA
- $19.76 - $24.21 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Profit sharing
- Paid holidays
Bilingual Sales Representative (Sales, Customer Service)
Freeway Insurance Services America, LLC —Yakima, WA
- $50,000 - $135,000 a year
- Urgently hiring
- Spanish
- English
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply

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Call Center Representative

AAA Washington -
Yakima, WA

Apply Now

Job Details

Temporary | Full-time
$18.78 - $21.58 an hour
7 days ago

Benefits

Paid training
Work from home

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

CALL CENTER REPRESENTATIVE

This is a temporary position with the opportunity to transition into a regular, full-time role.

WHAT YOU’LL DO:

This role is responsible for providing customer service and technical assistance to resolve customer needs as part of our inbound call center team. Our CSRs serve as the first point of contact for AAA members, delivering exceptional service and support with a primary focus on Emergency Roadside Service (ERS), membership assistance, account support, and member retention.

This remote position begins as a temporary assignment from September 14 through November 30 and provides an opportunity for conversion to a regular full time position based on business needs, attendance, performance, quality, and overall contribution. This is an excellent opportunity for candidates looking to establish a long-term career with AAA Washington while gaining valuable experience in a fast-paced, member-focused environment.

For the eight-week training period the work schedule will include only shifts between 8:00 a.m. and 6:00 p.m. Attendance during training is required for successful on-boarding into the role. After completing training, the role will have various shift times, with some ending as late as 11:30 p.m. The typical work schedule is for 5 consecutive days each week, with two consecutive days off and may include weekends and holidays.

WHO WE ARE:

At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. We provide our members with best-in-class roadside assistance, discounts and rewards, travel services and insurance. For nearly 120 years, we’ve served our members, not shareholders, so our growth supports innovation for the Club today and for the future. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.

WHY YOU’LL LOVE WORKING AT AAA WASHINGTON:

You’ll play an important role in bringing AAA Washington’s spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, we aim for work-life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region!

ESSENTIAL DUTIES/RESPONSIBILITIES:

Responsible for analyzing customer requests and determining if request is eligible based on customer account.
Identify member needs and provide efficient, professional service while providing a resolution.
Perform basic troubleshooting for member's online accounts and technical issues.
Utilize customer service standards and membership policies while meeting productivity expectations.
Perform retention activities and identify opportunities to enhance member value.
Escalate complex customer issues to leadership as appropriate.
Contributes to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals.
Incorporates AAA’s vision, mission and values in day-to-day activities and behaviors; guides and motivates others to remain committed to AAA’s vision mission and values.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM QUALIFICATIONS:

High School diploma or GED
1+ year experience in customer service role
Ability to work a flexible schedule, including evenings and weekends
Strong attendance and dependability record
Ability to work in a remote environment with reliable internet service

PREFERRED QUALIFICATIONS:

Previous experience working in a call center
Experience supporting customers in a high-volume environment
Experience handling emergency or time-sensitive situations
Membership service or retention experience

KNOWLEDGE, SKILLS, ABILITIES:

Proficiency in Microsoft Office and internet-based applications.
Ability to understand Washington road systems and read maps.
Knowledgeable of de-escalation techniques, such as empathy and compassion, to meet the needs of members in times of stress.
Ability to adjust style and approach to suit situations that involve rapidly changing tasks, shifting priorities, and simultaneous demands.
Ability to communicate clearly and professionally both verbally and in writing, including effective use of listening skills.
Skilled in working independently, prioritizing assignments, and following through on assignments with minimal direction.
Ability to make timely and sound decisions and convey the necessary authority and confidence in all interactions.
Ability to notice discrepancies and inconsistencies in available information.
Ability to establish and maintain cooperative working relationships.
Skilled in establishing rapport and gaining the trust of others.

SALARY:

The pay range for this position is $18.78 - $21.58 per hour.

BENEFITS WE OFFER:

Free Premier RV AAA Washington Membership
Paid training
Remote work
Career development and advancement potential

WORK ENVIRONMENT & PHYSICAL DEMANDS:

Work from home with scheduled breaks.
The physical environment is typical of a standard office space. It requires the employee to work inside for the duration of work. Must be able to remain in a stationary position, sitting for more than 50% of the time. This position will require occasionally moving about inside the office to access equipment, cabinets, etc. May work around office equipment which could be noisy, such as copiers and fax machines.

OTHER:

Equipment used: Computer and various virtual technologies
Travel: Rarely Travel
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

DISCLAIMER:

Position/Job characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

Refine Your Search

customer service representative jobs in union gap, wa

Call Center Representative

Customer Service Call Representative

Customer Service Associate - Temporary

Customer Service Associate I

Customer Service Representative

Customer Service Representative

Customer Service/Sales

Pharmacy Call Center Agent- Relief

Customer Service Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Service Associate

Pro Customer Service/Sales

Patient Customer Service Representative

Bilingual Sales Representative (Sales, Customer Service)

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