Top 225 Guest advisor Jobs in Union Nj

Patient Experience Navigator
RWJ New Brunswick —New Brunswick, NJ
- $64,500 - $80,700 a year
- Full-time
- Microsoft Excel
- Inpatient
- Mid-level
- Disability insurance
- Health insurance
6d
Senior Travel Planning Specialist for Custom & Group Tours
Project Expedition —New York, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
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- Work from home
Guest Experience Manager - Elysee New York Hotel
Crescent Hotels & Resorts LLC —New York, NY
- $90,000 - $100,000 a year
- Weekends as needed
- English
- Residential
- 3 years
- 401(k) matching
- Employee discount
Quick Apply
12d
Senior Executive Assistant
NBA —New York, NY
- $125,000 - $140,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Marketing
- AD&D insurance
- Disability insurance
4d
Patient Navigator Non Clinical
Newark Beth Israel Medical Center —Newark, NJ
- $25.00 - $31.50 an hour
- Weekends as needed
- Microsoft Excel
- Hospital
- Writing skills
- Disability insurance
- Health insurance
Executive Assistant, Chief Facilities Officer & Chief Security Officer
NBA —New York, NY
- $100,000 - $115,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Office
- AD&D insurance
- Disability insurance
7d
Candidate Experience Specialist
NBCUniversal —New York, NY
- $65,000 - $75,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Private Wealth - Administrative Assistant
Blackstone Group —New York, NY
- $70,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
3d
Executive, Personal Assistant
RTW Investments —New York, NY
- $125,000 - $150,000 a year
- Weekends as needed
- Hybrid work
- Hospitality
- Google Workspace
- 7 years
- Health insurance
- Life insurance
Brand Standards Guest Experience and food Safety Advisor
Ecolab Inc. —New York, NY
- $58,400 - $87,600 a year
- Overtime
- Spanish
- Up to 50% travel
- Hospital
- Paid training
- COVID-19 protective measures
Lube Technician AN3141- Piscataway
Valvoline Instant Oil Change —Piscataway, NJ
- $17 - $18 an hour
- Computer literacy
- Ability to climb stairs
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
4d
Lube Technician AN3152- Springfield
Valvoline Instant Oil Change —Springfield, NJ
- $17 - $18 an hour
- Computer literacy
- Ability to climb stairs
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
4d
Regional Director of Operations
Kasa —New York, NY
- $143,000 - $180,000 a year
- Full-time
- 11+ years
- Travel
- Apartments
- Health insurance
- Paid time off
Quick Apply
Senior News Anchor
Montclair State University —Montclair, NJ
- $110,000 - $135,000 a year
- Weekends as needed
- Spanish
- English
- Master's degree
- Health insurance
- Tuition reimbursement
Guest Advisor
Spavia Day Spa - Chimney Rock —Bridgewater, NJ
- From $17 an hour
- Part-time
- Administrative experience
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
People Operations - US
sunday —New York, NY
- $90,000 - $110,000 a year
- Hybrid work
- Mid-level
- Office
- Fingerprint clearance
- Health insurance
- Dental insurance
Director of Special Events
Project Healthy Minds —New York, NY
- $130,000 - $170,000 a year
- Full-time
- Writing skills
- 11+ years
- Bachelor's degree
- Commuter assistance
- Paid holidays
Quick Apply
Event Producer
Tait —New York, NY
- $110,000 - $125,000 a year
- Weekends as needed
- 7 years
- Microsoft Outlook
- Continuous improvement
- Paid parental leave
- Health savings account
Mid-Market Customer Success Manager
Canary Technologies —New York, NY
- $104,000 - $127,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Travel reimbursement
Executive Assistant, Client Solutions Group
The Carlyle Group —New York, NY
- $120,000 - $125,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Health insurance

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Patient Experience Navigator

RWJ New Brunswick -
New Brunswick, NJ

Apply Now

Job Details

Full-time
$64,500 - $80,700 a year
6 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Life insurance
Retirement plan
Prescription drug insurance
Pet insurance

Qualifications

Confidential information handling
Phone communication
Employee relationship building
Bachelor's degree
Stakeholder relationship building
Client interaction via phone calls

Full Job Description

Req #: 0000255770
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Evening
Facility: RWJ New Brunswick
Department: Patient Satisfaction
Pay Range: $64,500.00 - $80,700.00 per year

Location:

One Robert Wood Johnson Place, New Brunswick, NJ 08901

Job Title: Patient Navigator

Location: Main Hospital - New Brunswick

Department Name: Patient Satisfaction

Req #: 0000255770

Status: Salaried

Shift: Evening

Pay Range: $64,500.00 - $80,700.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

A Typical Day

The Patient Experience Navigator supports the Emergency Department s delivery of services that promote a positive experience for patients and guests
Collaborates with multidisciplinary teams to obtain feedback from patients and guests, proactively manage patient needs, and support the response to concerns
Serves as a central resource for information concerning patients rights and responsibilities, and ethical issues
Facilitates reviews and resolution of Emergency Department patient grievances concerning the quality of care and service by providing a formal grievance mechanism
Forms partnerships with internal and external stakeholders to resolve complaints and grievances
Leads efforts to collect, analyze and evaluate Emergency Department patient concerns
Masters an understanding of the organization s mission, policies, procedures, and services to respond to patient questions or concerns
Responds to potentially serious incidents and reduces possible litigation,
Serves as a consultative advisor to the Emergency department and unit leaders, regarding best practices that affect patient needs and rights
Refers patients/families to appropriate services and resources
Provides leadership role in the inclusion of the patient/family experience
Is an integral part of the decision making process across the Organization regarding patient experiences
Complete daily rounds on Emergency Department patients to ensure that expected essential behaviors are demonstrated and essential duties are being done, as it pertains to best practices affecting patient experience, safety outcomes, and overall ED performance
Facilitates patient and family meetings
Serves as subject matter expert in Service Recovery
Assists with promoting language access service utilization
Attend unit specific Patient Experience meetings to share performance data, in order to educate staff, and enhance engagement and understanding of patient s expectations, as well as how to fulfill those expectations
Will require membership and involvement in the Patient and Family Advisory Council
Its mission is collaborate with Robert Wood Johnson University Hospital leadership and staff to empower families to provide input for organizational policies and practices
The council supports the organization s mission and promotes Patient- and Family-Centered Care by putting the patient and family at the center of all activities

This Role Might For You If ...

You have excellent ability to build and sustain professional and interpersonal relationships
You have the ability to effectively communicate with patients, family members, co-workers, clinical and non-clinical staff, promoting a consistent customer service focus with positive approaches
You exhibit analytical thinking and problem solving
You exhibit complaint management
You demonstrate the ability to resolve conflict and de-escalate situations
You navigate conflict negotiation/cultural broker
You recognize the ability to adequately and accurately document information and maintain files
You have the ability to adapt to new initiatives and changes within the department and healthcare organization
You have a willingness to work as a team player and contribute to departmental and organizational projects, initiatives, and ideas
You demonstrate exceptional organizational skills, ability to multi-task and work independently, as a self-starter, with minimal supervision

To Be Considered

Required:

Bachelors Degree required
Certified Patient Experience Professional CPXP required, or required within 3 years of hiring date
Minimum of 2 years of customer service, or 2 years of experience working in an acute care setting
Exceptional customer service, phone etiquette and communication skills required
Ability to maintain confidentiality regarding sensitive information required

Schedule Requirements:

M-F 11A-7:30P with alternating weekends required

Preferred:

Proficiency in Power Point, Microsoft Office, and Excel preferred
General knowledge of HCAHPS preferred
Proficiency in data management and other IT platforms preferred

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer

Apply Now

Refine Your Search

guest advisor jobs in union nj

Patient Experience Navigator

Senior Travel Planning Specialist for Custom & Group Tours

Guest Experience Manager - Elysee New York Hotel

Senior Executive Assistant

Patient Navigator Non Clinical

Executive Assistant, Chief Facilities Officer & Chief Security Officer

Candidate Experience Specialist

Private Wealth - Administrative Assistant

Executive, Personal Assistant

Brand Standards Guest Experience and food Safety Advisor

Lube Technician AN3141- Piscataway

Lube Technician AN3152- Springfield

Regional Director of Operations

Senior News Anchor

Guest Advisor

People Operations - US

Director of Special Events

Event Producer

Mid-Market Customer Success Manager

Executive Assistant, Client Solutions Group

I want to receive the latest job alert for guest advisor in union nj

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