Top 228 Guest service agent Jobs in Union Nj

Front Desk Agent
Embassy Suites Newark Airport —Elizabeth, NJ
- $17.50 - $19.00 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
SpringHill Suites Newark Liberty International Air - Front Desk Agent
Aimbridge Hospitality —Newark, NJ
- $22.70 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Doubletree Newark Penn Station —Newark, NJ
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Ability to lift 25 pounds
Quick Apply
Front Desk Agent
Crescent Hotels & Resorts LLC —Newark, NJ
- Research
- Hotel
- Negotiation
Quick Apply
Front Desk Agent
Crowne Plaza Newark Airport —Elizabeth, NJ
- $17.63 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Guest Services Agent
Rebel Hotel Company —Iselin, NJ
- $20.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
10d
Guest Service Agent
Residence Inn by Marriott West Orange —West Orange, NJ
- From $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Marriott International, Inc —Jersey City, NJ
- $24.84 - $27.60 an hour
- Weekends as needed
- Hotel
- Entry level
Hyatt House Parsippany Whippany - Front Desk Agent
Aimbridge Hospitality —Hanover, NJ
- $22.59 an hour
- Temporary
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
Full-Time Front Desk Agent/Night Auditor
Element Hotel —Harrison, NJ
- $21.25 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Basic math
- AD&D insurance
- Paid holidays
Quick Apply
Front Desk Sales Associate
Massage Envy —Short Hills, NJ
- $16 - $17 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent
Embassy Suites by Hilton - Berkeley Heights —Berkeley Heights, NJ
- $19.00 - $19.50 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent
APA Hotels Woodbridge —Iselin, NJ
- $17.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
The Heldrich —New Brunswick, NJ
- $21 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
Quick Apply
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Hyatt Regency Jersey City —Jersey City, NJ
- $23.40 an hour
- Full-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
Quick Apply
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Front Office Agent
The Beekman —New York, NY
- $32.86 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Guest Service Agent
Hersha Hospitality Management, LP —West Orange, NJ
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Holiday Inn South Plainfield-Piscataway —South Plainfield, NJ
- $17.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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guest service agent jobs near union nj

Front Desk Agent

Embassy Suites Newark Airport
Elizabeth, NJ

Quick Apply

Job Details

Full-time
$17.50 - $19.00 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Life insurance
Referral program

Qualifications

Customer communication
Night audit
High school diploma or GED
Computer skills
Telephone systems
Venue guest services
Hotel housekeeping

Full Job Description

Job Overview
FUNCTIONS/REPSONSIBILITIES:

Handle guest registration and room assignments, accommodating special requests whenever possible.
Make guest reservations in a prompt and courteous manner, following the standard reservation systems, software and expectations of the company and of the brand
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in a efficient and friendly manner.
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
Cancel room reservations according to procedures.
Walk customers in a professional and courteous manner according to procedures.
Inventory guest room keys according to policy and request re-keying as necessary.
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.
Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment.
Deliver guest invoices if working overnight shifts
Perform Night Audit functions as needed, and/or as requested by supervisor
Assist in other departments when the need arises, as directed by supervisor. This may include assisting with breakfast set up or clean-up, assisting with basic property cleanliness such as trash removal, assisting with basic clerical tasks to assist the sales, revenue and marketing efforts, and assisting with housekeeping and/or laundry needs
When needed, assist other departments and employees with any tasks requested by a supervisor or manager
MUST HAVE PREVIOUS HOTEL EXPERIENCE

KNOWLEDGE AND SKILLS:

Education: High School education or equivalent experience.

Experience: Previous experience in the hotel industry as Front Desk Agent preferred but not necessarily required. Much experience is gained from on-the-job training

Skills and Abilities:

Excellent grooming and appearance standards are required
Excellent verbal and written skills are required
Problem-solving skills are critical
Ability to take direction and work independently is required
Promptness and exceptional attendance is required
Requires a working knowledge of the Front Desk aspect of Sun's services, policies or operations and a general knowledge of the hotel.
Requires knowledge of and ability to operate computer equipment and the reservations system.

Hours Required:

Scheduled days and times may vary based on need and/or direction of supervisor
Flexibility in scheduling required, including weekends, night and holidays when needed
Must adhere to the time and attendance policies set forth by the company

ENVIRONMENT

Physical Job Requirements

Lifting/Pushing/Pulling/Carrying

Positions may require lifting of front office supplies, assisting with guest luggage, carrying of linens and laundry, kitchen supplies, and other essential property supplies

Bending/Kneeling /Reaching

Position requires frequent bending and kneeling to access supplies, drawers and cabinets, office supplies, and other essential property supplies

Mobility

Position requires ability to assist guests, walk guests and clients to rooms and meeting locations, deliver supplies or requests to housekeeping and other property departments, distribute invoices to guest rooms, and be able to assist with other essential property needs

Continuous Standing

This position requires continuous standing for entire shift

Climbing Stairs

This position may require climbing of property stairs

Hearing/Vision/Speech

This position requires that the employee be able to clearly communicate with, understand, and respond to supervisors, coworkers and guests

Pay: $17.50 - $19.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in union nj

Front Desk Agent

SpringHill Suites Newark Liberty International Air - Front Desk Agent

Front Desk Agent

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Guest Services Agent

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Front Desk Agent

Hyatt House Parsippany Whippany - Front Desk Agent

Full-Time Front Desk Agent/Night Auditor

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Front Desk Agent

Lifestyle Front Desk Agent

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Guest Experience Agent

Front Office Agent

Guest Service Agent

Front Desk Agent

I want to receive the latest job alert for guest service agent in union nj

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