SUMMARY:
Partners with the business owners and Information Technology Applications manager to utilize identity access management solutions for user identities, authentication and authorization to resources. Streamlines and helps automate access processes to ensure efficiency and effectiveness of access provisioning. Supports the Bank's workforce by ensuring timely and accurate administration and management of access privileges.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Provides efficient administration of user access to those systems maintained by the Bank's Operation team.
Coordinates across business lines and Information Technology Applications team to identify access requirements and assists in integrating these requirements into identity access management tools and processes.
Analyzes Security Administration processes and workflows, recommends ways to improve efficiency and effectiveness, and helps implement the solutions.
Establishes and analyzes identities, roles and access assignment – Develops and maintains role-based access control.
Supports identity access management tools; ensures incident investigation and resolution.
Reviews, develops, and maintains security administration's processes and procedures.
Configures, analyzes, and maintains Identity Access Management (IAM) product and ensures high efficiency and effectiveness of the tool.
Coordinates timely incident and problem resolution with vendors.
Recommends, analyzes and supports integration of additional systems/applications to an IAM.
Recommends, analyzes and supports integration of additional systems and applications to Active Directory - LDAP.
Assists in coaching and training other staff members on identity management functions.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Must have excellent customer service skills and demonstrate strong interpersonal, organizational, verbal and written communication skills.
Strong attention to detail.
Strong and interpersonal and communication skills, both verbal and written.
Superior telephone etiquette.
Strong problem solving skills.
Must display initiative and assertiveness.
An ability to plan and organize work in an efficient manner.
A good working knowledge of the day-to-day operating environment, hardware and software tools, operating techniques and client applications.
Proficiency with Microsoft Office applications required.
Working knowledge of Active Directory, preferred.
Working knowledge of Sail Point (IAM) solutions, preferred.
Working knowledge of programming like Java, SQL, HTML, CSS, JavaScript, and PowerShell, preferred.
Technical knowledge of Windows operating systems, a plus.
Information Technology related technical certifications a plus.
Requirements:
Associate's Degree in Computer Science or computer-related field and two years of related. experience and/or training; or equivalent combination of education and experience, required.
Possesses wide-ranging experience in Identity Management and Identity Governance, preferred.
Experience or training in data exchange formats like JSON, XML, REST, and SOAP, preferred.
