Top 456 Helpdesk team leader Jobs in United States

Senior Director of IT
TentCraft —Traverse City, MI
- Online Application
- Azure
- ERP systems
- System design
- Paid parental leave
- Paid holidays
Quick Apply
8d
OnSite System Analyst / Master Data
WIOSS Automation Solutions LP —Pilesgrove, NJ
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
1d
Network Engineer (Entry Level to SME) TS/SCI with Poly REQUIRED
CGI Group, Inc. —Arlington, VA
- $89,600 - $204,000 a year
- Azure
- System design
- Mid-level
- Paid parental leave
- Paid holidays
Director, Product Management - ServiceNow
Cox Automotive —Atlanta, GA
- $148,500 - $247,500 a year
- Full-time
- 5 years
- Bachelor's degree
- Doctor of Philosophy
- Paid jury duty
- Paid holidays
Manufacturing Systems Analyst
FuelCell Energy —Torrington, CT
- $34 - $40 an hour
- Online Application
- Computer science
- Computer Science
- Pass drug screening
- Employee stock purchase plan
- Disability insurance
Manufacturing Systems Analyst (2nd Shift)
FuelCell Energy —Torrington, CT
- $34 - $40 an hour
- Online Application
- Computer science
- Computer Science
- Pass drug screening
- Employee stock purchase plan
- Disability insurance
Computer Systems Engineer/Architect
Plastic Executive Recruiters, LLC —Providence, RI
- $90,000 - $120,000 a year
- Weekends as needed
- 5 years
- ERP systems
- Data analysis skills
- Relocation assistance
- Health insurance
Quick Apply
Systems Engineer
Leidos —Washington, DC
- $107,900 - $195,050 a year
- Full-time
- Bachelor of Science
- Windows
- Master's degree
Customer Success Advocate
ClearStar —Remote
- $35,000 - $38,000 a year
- Full-time
- Remote
- Background check
- Continuous improvement
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
Technical Support Agent
PAR —Remote
- $19 - $22 an hour
- Overtime
- Remote
- Computer science
- Windows
- Computer networking
EDI Helpdesk Representative - Remote US
Gainwell Technologies —Montana
- $35,000 - $50,000 a year
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Travel reimbursement
- Profit sharing
Helpdesk / Remote Support Specialist
Elsewhen Technology —Kokomo, IN
- Email
- Customer service
- Mid-level
- Driver's License
Technical Support Specialist, Oceania
IDScan.net —Remote
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
Director of IT Innovation & AI
Ethos Life —Remote
- $149,000 - $262,000 a year
- Full-time
- Remote
- Continuous improvement
- Fair chance
- Senior level
- Life insurance
IT Helpdesk Technician
Boomerang Healthcare —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
IT HELPDESK SPECIALIST
Client Server Software Solutions —Washington, DC
- Full-time
- Remote
- Computer Science
- Customer service
- Office
- Paid holidays
- Health insurance
Quick Apply
Jr. IT Support Specialist
Vytalize Health —Kansas
- Full-time
- Remote
- Microsoft Outlook
- Windows
- SharePoint
- Wellness program
- Disability insurance
Customer Support Agent (SaaS Helpdesk/Technical Support) - Philadelphia
Fastmail —Philadelphia, PA
- $71,874 a year
- 8 hour shift
- Hybrid work
- Office
- Bachelor's degree
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Coordinator
Yeo & Yeo —Saginaw, MI
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
IT Helpdesk Representative
DEPARTMENT OF PROBATION —New York, NY
- $44,545 - $74,134 a year
- Full-time
- Mid-level
- Office
- Windows
- Loan forgiveness

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Senior Director of IT

TentCraft -
Traverse City, MI

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Software engineering
Fiscal management
Project management experience in technology
Improving system uptime or availability
Managing IT teams
Public Cloud
Team development
Cloud security
Mentoring
Leading team collaboration initiatives
Scalability
Web applications
Managing projects
Process improvement planning
Team motivation (leadership skill)
Project stakeholder communication
Cross-functional communication
Operational budget management
Senior leadership
High availability

Full Job Description

Who are we?
Rooted in humility, hard work, and some fun and a little weirdness (one of our six ‘Guiding Principles’), we’re a dedicated manufacturer obsessed with experiential and outdoor marketing. Everything from design to production happens under one roof, ensuring our products are proudly American made. As a talented team of LEAN thinkers, we’re committed to continuous improvement and creative solutions, ready to get scrappy when needed to deliver magic for our clients.

Cool, right? Sound like you? Let’s talk!

What we are looking for:
We're seeking an experienced IT leader who can not only shape our technology strategy but also drive daily improvements across all departments. You'll collaborate with teams to tackle bottlenecks and spark ideas for both short, and long term enhancements, ensuring seamless information flow throughout our organization. Your role will focus on breaking down silos and coordinating cross-departmental efforts to boost efficiency. Working closely with the Executive Leadership Team, you'll help monitor our financial and cultural health, capture new opportunities, and develop strategies for growth while navigating the inevitable growing pains. This position reports into our headquarters in beautiful, Traverse City, MI and is not a remote or hybrid role.

Custom Application Development: Lead the design and development of custom applications utilizing PHP (Laravel) and TypeScript (Vue 3) that seamlessly integrate with Salesforce, enhancing operational efficiency and user experience
Stakeholder Collaboration: Engage with business stakeholders to identify opportunities for process improvement and optimization, ensuring alignment between technology solutions and organizational needs.
Salesforce and ERP Optimization: Drive the customization and optimization of Salesforce and ERP systems to improve functionality, streamline workflows, and enhance overall business performance.
AI-Driven Development: Champion forward-thinking AI initiatives, such as leveraging Claude and other tools to facilitate software development. Create custom agents tailored to meet specific business requirements and improve automation.
Enterprise Wide Adaptation: Oversee the adaptation and implementation of technology solutions across the enterprise, ensuring that all systems and processes are aligned with the company's strategic goals.
Budget Management: Serve as the sole owner of the company-wide technology and infrastructure budget, monitoring expenditures and ensuring that spending aligns with organizational priorities. Manage outside vendor relationships as needed.
Team Leadership: Manage and mentor a diverse team of developers, system administrators, and helpdesk personnel, fostering a collaborative environment that encourages innovation and professional growth.
Strategic Technology Initiatives: Lead enterprise-wide technology strategic initiatives, identifying and implementing solutions that drive business growth, improve efficiency, and enhance competitive advantage.

What you need:

Cover Letter: We encourage you to include a brief cover letter that shares insights beyond your resume. This could be as simple as one sentence! This helps us better understand your unique qualifications and ensures we focus our time and energy on the best-fit candidates.
Technical Expertise: A robust background in developing web applications using PHP, Java, C#, and/or Python. You should be well-versed in modern programming practices and frameworks.
Hands-On Experience: Strong hands-on technical skills, with a willingness to dive into the code and contribute directly to projects. You’ll be an integral part of the development process.
Cloud Platform Management: Proven experience in managing and optimizing environments on AWS and/or Azure, ensuring high availability, scalability, and security of our cloud infrastructure.
Problem Solver: Ability to translate operational challenges into effective software solutions that enhance efficiency and drive business value. You should be adept at identifying pain points and innovating practical resolutions.
Project Management Skills: Strong project management capabilities, including the ability to coordinate cross-functional teams, manage timelines, and oversee project budgets to ensure successful delivery.
Communication Skills: Excellent interpersonal and communication skills to engage with stakeholders at all levels, facilitating collaboration and understanding across departments.
Leadership Qualities: A collaborative approach to leadership, with the ability to mentor and inspire team members while fostering a culture of continuous improvement.
FUN AND A LITTLE WEIRD: boring dorks need not apply.

What we'll give you:

A market competitive compensation package including health, dental, vision, disability and life benefits.
4 weeks of paid time off in your first year plus 8 paid Holidays!
A flexible work schedule. Work/life balance is important to us, and we encourage you to be active outside the office!
Matching 401k (ROTH and Traditional)
Paid Parental Leave (Maternity and Paternity)
Annual Health and Wellness reimbursement
Plant reimbursement (yep, we pay you to put a plant in the office!)
A work culture to be proud of, we respect one another, accomplish a TON, and have fun doing it!

Bottom line:
We began as a start-up company within a large organization and have experienced rapid and sustainable growth by hiring A+ people who are committed to the continued growth and success of this company. We offer a tremendous work environment, great leadership and all the help you could ever ask for. We aren’t interested in job-hoppers or anybody looking to dip their toes in the water. We want people ready to jump in the deep end and help us continue to gain market share from our competitors, introduce new products and become an even better turn-key vendor for our clients than we currently are. Our goal is for this to be the best job you’ve ever had.

Apply online at https://tentcraft.com/careers

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Health insurance
Life insurance
Paid time off
Parental leave

Work Location: In person

Quick Apply

Refine Your Search

helpdesk team leader jobs in united states

Senior Director of IT

OnSite System Analyst / Master Data

Network Engineer (Entry Level to SME) TS/SCI with Poly REQUIRED

Director, Product Management - ServiceNow

Manufacturing Systems Analyst

Manufacturing Systems Analyst (2nd Shift)

Computer Systems Engineer/Architect

Systems Engineer

Customer Success Advocate

Technical Support Agent

EDI Helpdesk Representative - Remote US

Helpdesk / Remote Support Specialist

Technical Support Specialist, Oceania

Director of IT Innovation & AI

IT Helpdesk Technician

IT HELPDESK SPECIALIST

Jr. IT Support Specialist

Customer Support Agent (SaaS Helpdesk/Technical Support) - Philadelphia

Helpdesk Coordinator

IT Helpdesk Representative

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