COMPANY INTRODUCTION
Manzana Products Co. has been in business for over 100 years and is a leading producer of organic apple juice, apple sauce, and apple cider vinegar. Manzana is owned by Agrial, a prominent French co-op of 12,000 farmer members and a force in agriculture and food production.
Manzana’s mission is to create quality apple products by placing the highest value on people, suppliers, customers, and continuous improvement in manufacturing capabilities, with social and environmental responsibility at the heart of our actions.
We are in the process of relocating our manufacturing facility from Sebastopol, CA to Sunnyside, WA. While the facility is essential, we believe that building a strong, dedicated team is the key to success. At Manzana, we work each day to foster a culture focused on food safety, employee health and safety, customer service, continuous improvement, and an inclusive, respectful environment where all team members’ contributions are valued, and feedback is encouraged.
At Manzana, all employees are required to actively participate in our comprehensive Food Safety Program to ensure the consistent production of the highest quality and safest food products. This commitment is essential to maintaining our standards and protecting our customers.
Join us as we grow and make a difference together!
Job Summary:
The IT Manager is responsible for the design, implementation, security, and support of both enterprise IT and manufacturing technology infrastructure across the organization. This role oversees business network operations while partnering closely with Operations, Engineering, Maintenance, and Automation teams to ensure reliable, secure, and resilient manufacturing systems.
A primary responsibility is maintaining the separation and security of Operational Technology (OT) and Information Technology (IT) environments through proper network segmentation, industrial cybersecurity practices, and lifecycle management of industrial assets.
The successful candidate will lead initiatives involving SCADA systems, PLC communications, Industrial IoT (IIoT) devices, wireless manufacturing networks, and enterprise infrastructure while ensuring high system availability for our production environment.
Essential Duties and Responsibilities
Network Architecture & Segmentation
Lead the design and maintenance of secure network architecture that separates enterprise and industrial environments.
Responsibilities include:
-
Design and maintain segmented IT/OT networks.
-
Configure and maintain:
- Industrial firewalls
- Layer 3 switches
- VLANs
- ACLs
- Industrial DMZs
- Secure communications between:
- Business network
- Manufacturing network
- Cloud services
- Remote vendor access
- Monitor network performance and availability.
- Maintain redundant network paths for critical production systems.
- Participate in plant expansion and new equipment network design.
Industrial IoT & Device Management
Oversee lifecycle management for connected manufacturing devices.
Responsibilities include:
-
Inventory and manage Industrial IoT devices.
- Deploy centralized device management solutions.
- Monitor firmware and software revisions.
- Coordinate secure patching schedules.
- Manage:
- Barcode scanners
- Wireless tablets
- Mobile computers
- Industrial printers
- Temperature sensors
- Environmental monitoring devices
- Smart manufacturing equipment
- Implement device authentication and certificate management.
- Maintain asset inventory and lifecycle documentation.
Manufacturing Technology (OT)
-
Manage the IT infrastructure supporting manufacturing operations, including:
- SCADA systems
- Industrial HMIs
- Historian systems
- Industrial PCs
- Thin clients
- Engineering workstations
- Collaborate with Controls Engineers on communications between:
- PLCs
- Sensors
- Robotics
- Vision systems
- Packaging equipment
- Support manufacturing software connectivity including:
- MES
- ERP integrations
- Quality systems
- Production reporting
- Industrial Printing (Markem-Imaje/COLOS)
- Ensure high availability of production systems with minimal manufacturing downtime.
- Develop disaster recovery procedures for manufacturing systems.
Cybersecurity
Develop and enforce cybersecurity policies protecting both enterprise and operational environments.
Responsibilities include:
-
Implement Zero Trust principles where practical.
-
Maintain endpoint protection across servers and workstations.
- Manage vulnerability scanning and remediation.
- Coordinate penetration testing.
- Monitor security alerts and incident response.
-
Manage:
- Multi-factor authentication
- Identity management
- Privileged access
- Secure remote vendor access.
- Develop cybersecurity awareness programs.
- Support compliance with:
- NIST Cybersecurity Framework
- ISA/IEC 62443
- CIS Controls
- Food industry audit requirements
Infrastructure Administration
Manage enterprise IT infrastructure including:
-
Microsoft Active Directory
- Microsoft Entra ID
- Microsoft 365
- Windows Server
- VMware or Hyper-V
- DNS
- DHCP
- File services
- Print services
- Backup infrastructure
- Storage systems
- Cloud services
- Wireless infrastructure
Network Administration
Oversee enterprise networking including:
-
Cisco, Aruba, Fortinet, Palo Alto, or equivalent technologies
- Core switching
- Routing
- VPN connectivity
- Wireless networks
- Fiber backbone infrastructure
- MDF/IDF management
- Structured cabling standards
- Internet connectivity
- SD-WAN (preferred)
Vendor & Project Management
-
Manage relationships with automation vendors and system integrators.
- Coordinate equipment installations with Operations and Engineering.
- Lead IT infrastructure projects.
- Manage technology budgets.
- Evaluate emerging technologies for manufacturing.
- Develop technology roadmaps.
- Ensure projects are completed on schedule and within budget.
Leadership Responsibilities
-
Supervise IT staff and outside contractors.
- Establish service level expectations.
- Mentor technical personnel.
- Coordinate after-hours support.
- Participate in capital planning.
People Management
At Manzana, Supervisors, Managers and Leadership play a critical role in shaping and sustaining a workplace culture that reflects our core values and commitment to excellence.
We work each day to create a culture focused on food safety, employee health and safety, customer service, and continuous improvement, in a respectful environment where all team members’ contributions are valued and feedback is welcomed. Our leaders are expected to model and reinforce our four key values: Dynamic, Responsible, Efficient, and Respectful.
Managers are responsible for leading, developing, and supporting teams to achieve both individual and organizational success. This includes fostering a positive and inclusive work environment where employees feel engaged, empowered, and accountable.
Key expectations for people management include:
-
Actively model Manzana’s values and set clear expectations for behavior and performance. Promote a culture of respect, collaboration, and continuous improvement.
-
Maintain open, transparent, and timely communication. Encourage feedback and ensure team members feel heard and valued.
-
Set clear goals and expectations, monitor performance, and address issues promptly and fairly. Recognize achievements and reinforce positive contributions
-
Build strong, trusting relationships within the team. Foster an inclusive environment that values diverse perspectives and encourages participation.
-
Reinforce and uphold standards related to food safety, employee health and safety, and company policies. Ensure team adherence through training, monitoring, and accountability.
Qualifications
-
Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
- 7+ years of progressive IT experience.
- 3+ years in a manufacturing environment.
- Strong understanding of industrial networking.
- Experience administering Microsoft infrastructure.
- Knowledge of cybersecurity best practices.
- Experience with virtualization technologies.
- Excellent troubleshooting skills.
-
This is an onsite position, and occasional afterhours or weekend work may be necessary.
-
Strong written and verbal communication skills.
-
Strong customer service skills.
Preferred Qualifications
Experience with:
- Cisco Industrial Ethernet switches
- Fortinet industrial firewalls, or similar
- Industrial wireless networks
Desired Certifications
One or more of the following certifications are desired, but not required:
- Microsoft Certified: Azure Administrator
- Microsoft Certified: Windows Server Hybrid Administrator
- GIAC Global Industrial Cyber Security Professional (GICSP)
- ISA/IEC 62443 Cybersecurity Certificate
Skills:
IT and OT convergence
-
Industrial network architecture
- Manufacturing systems support
- Device lifecycle management
- Disaster recovery planning
Success Measures
Within the first 12 months, the IT Manager will be expected to:
-
Maintain greater than 99.9% uptime for critical manufacturing systems.
- Complete an assessment and improvement plan for IT/OT network segmentation.
- Establish a centralized inventory of all industrial and IoT devices.
- Implement standardized patch and firmware management for operational technology.
- Reduce cybersecurity vulnerabilities across manufacturing and enterprise environments.
- Develop disaster recovery procedures for critical production systems.
- Improve visibility into manufacturing infrastructure through monitoring and alerting.
- Strengthen collaboration between IT, Engineering, Maintenance, and Operations to support safe, secure, and reliable food production.
Additionally, Manzana offers a competitive benefits package that includes:
o Medical, dental and vision with 100% of the monthly premiums for the Employee paid by Manzana.
o Manzana offers a generous contribution towards the monthly healthcare premiums for eligible dependents.
o Team Members are eligible to enroll the first of the month after 30 days of employment.
- Life AD&D Insurance (when enrolled in medical insurance)
- 401(k) with a company match of up to 6% of the employee’s contribution.
- Paid holidays: 9 per year
- Employee Assistance Program (EAP)
