Top 1982 It service manager Jobs in United States

Satellite Communications Operations & Service Delivery Manager
Pacific Dataport Inc —Anchorage, AK
- $96,000 - $147,000 a year
- Full-time
- Background check
- Management
- Business development
- Health insurance
- 401(k)
Quick Apply
Supervisor, IT Service Delivery & Customer Experience
High Liner Foods —Portsmouth, NH
- Hybrid work
- Oracle
- Microsoft Outlook
- Mid-level
- Dental insurance
- Vision insurance
IT Manager Unified Communications Services
University of Vermont Health - Champlain Valley Physicians Hospital —Plattsburgh, NY
- $57.28 - $85.92 an hour
- Full-time
- Computer Science
- System design
- Analysis skills
Sr. Director, Enterprise Service Delivery ( Onsite 4 Days- Brentwood, TN)
Core Civic —Brentwood, TN
- Full-time
- 5 years
- Bachelor's degree
- Travel
5d
Service Desk Lead - Enterprise IT
Inktel Contact Center Solutions —Doral, FL
- $70,000 - $80,000 a year
- Full-time
- 7 years
- Windows
- AWS
- Health insurance
- Dental insurance
Quick Apply
Manager, IT Service Delivery
CG Oncology Inc —Remote
- $123,000 - $145,000 a year
- Full-time
- Remote
- Computer Science
- 5 years
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
12d
Service Delivery Manager
Avertium —Remote
- Full-time
- Remote
- Computer Science
- Bachelor of Science
- Finance
- 401(k)
Quick Apply
IT Service Desk Support Analyst-Level 1- Operations Support Mgr
TELUS Agriculture & Consumer Goods —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)
GuidePoint Security —Remote
- Remote
- Google Workspace
- 5 years
- Windows
- Health savings account
- Health insurance
Quick Apply
4d
IT Incident and Reporting Manager
Yoh, A Day & Zimmermann Company —Boston, MA
- $40 - $46 an hour
- Contract
- University
- Organizational skills
- Fair chance
- Health savings account
- Disability insurance
Quick Apply
Service Delivery Project Manager (Remote)
DataBank —Dallas, TX
- Full-time
- Remote
- Mid-level
- Communication skills
- Time management
- Paid holidays
- Disability insurance
Quick Apply
Associate Service Delivery Manager
DATAPRISE LLC —Remote
- $70,000 - $80,000 a year
- Online Application
- Hybrid work
- Azure
- Mid-level
- Windows
- Commuter assistance
- Health savings account
Quick Apply
11d
IT Field Services Manager
Radiology Partners —Remote
- Full-time
- Hospital
- Inventory management
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Manager Service - Program Management Office - Remote (People Leader)
Providence —California
- $50.21 - $108.34 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Mentoring
- Paid parental leave
- Paid holidays
IT Service Manager
Aveshka Inc —Washington, DC
- Full-time
- Bachelor's degree
- Senior level
- Business
- Commuter assistance
- Tuition reimbursement
Quick Apply
IT Manager
Equiti —Remote
- Full-time
- Computer science
- Azure
- Computer Science
3d
IT Service Delivery Manager
Zenith-American —Remote
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Service Delivery Manager
Corsica Technologies, LLC —Scottsdale, AZ
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
IT Service Management Senior Manager
New York University —New York, NY
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
IT infrastructure Analyst
Carrier Enterprise —Charlotte, NC
- Full-time
- Computer Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply

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it service manager jobs near united states

Satellite Communications Operations & Service Delivery Manager

Pacific Dataport Inc
Anchorage, AK

Quick Apply

Job Details

Full-time
$96,000 - $147,000 a year

Benefits

Health insurance
401(k)
Tuition reimbursement
Paid time off
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Flexible schedule

Qualifications

Management
Team leadership
Team development
Business development
Supervising experience
IP networking
Business operations
Analytical thinking

Full Job Description

Overview

Pacific Dataport Inc., a leading provider of satellite and network solutions, is seeking an experienced Operations & Service Delivery Manager to oversee the operational performance and service delivery of our LEO and GEO satellite and terrestrial networks and associated ground systems. The position is based in Anchorage, Alaska. This role is critical to ensuring reliable, high-quality connectivity for our clients, including Small and Large Commercial businesses, State, Local, and Education (SLED) sectors, as well as support for our Key Reseller partners. The Operations & Service Delivery Manager will manage day-to-day operations, coordinate service delivery, and lead the technical staff, driving operational excellence and customer satisfaction.

Join our team as an Operations Manager, where you will play a crucial role in shaping our operational success and driving the company forward.

Key Responsibilities

Manage the daily operations of LEO and GEO satellite networks, ground systems, and IP networking infrastructure, ensuring high availability and performance.
Oversee service delivery for clients, including SLED sectors, ensuring compliance with service level agreements (SLAs) and customer expectations.
Supervise and lead a team of technicians and engineers, providing guidance, training, and performance evaluations to maintain a high-performing team.
Monitor and maintain network systems, including Juniper routers and switches, SCADA systems, and network monitoring tools, to ensure optimal functionality.
Coordinate maintenance, upgrades, and troubleshooting of satellite and network infrastructure to minimize downtime and prevent system blackouts.
Collaborate with the engineering team and executive management to implement new services and technologies, supporting the company’s mission to connect underserved areas.
Ensure compliance with industry standards, regulatory requirements, and cybersecurity protocols, particularly for SLED clients.
Provide regular reports on operational performance, service delivery metrics, and customer feedback to senior management.
Drive continuous improvement in operational processes, leveraging innovative solutions to enhance service reliability and efficiency.

Duties

Develop and implement operational strategies that align with the company's goals.
Manage profit and loss statements to ensure financial health and sustainability.
Supervise team members, providing guidance and support to foster a productive work environment.
Participate in business development efforts to identify new opportunities for growth.
Oversee project management activities, ensuring timely completion of projects within budget.
Drive process improvement initiatives to enhance operational efficiency.
Collaborate with sales teams to develop strategies that increase revenue and market share.
Periodic and as-needed travel to verify the operational condition of company assets and in support of maintenance and new deployment activity.

Skills

Proven management experience with a focus on leadership and team development.
Strong strategic planning abilities to set long-term objectives and actionable plans.
Excellent supervisory skills, with the ability to motivate and inspire teams.
In-depth knowledge of satellite communications, IP networking, and fiber optic distribution.
Strong analytical skills with a focus on process improvement techniques.

Job Type: Full-time

Pay: $96,000.00 - $147,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Flexible schedule
Health insurance
Opportunities for advancement
Paid time off
Professional development assistance
Tuition reimbursement

Application Question(s):

Do you reside in Alaska today?

Experience:

communications related: 5 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it service manager jobs in united states

Satellite Communications Operations & Service Delivery Manager

Supervisor, IT Service Delivery & Customer Experience

IT Manager Unified Communications Services

Sr. Director, Enterprise Service Delivery ( Onsite 4 Days- Brentwood, TN)

Service Desk Lead - Enterprise IT

Manager, IT Service Delivery

Service Delivery Manager

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

IT Incident and Reporting Manager

Service Delivery Project Manager (Remote)

Associate Service Delivery Manager

IT Field Services Manager

Manager Service - Program Management Office - Remote (People Leader)

IT Service Manager

IT Manager

IT Service Delivery Manager

Service Delivery Manager

IT Service Management Senior Manager

IT infrastructure Analyst

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