Top 16675 Manager internet development Jobs in United States

Operations Manager - VoIP Communications Company
Axxess Networks —Blue Bell, PA
- $85,000 - $100,000 a year
- Full-time
- 3 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
8d
Regional Manager - LIHTC/HUD/RD
Confidential —Palm Desert, CA
- $110,000 - $120,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
3d
Internal Auditor
Chelan County Public Utility District —Wenatchee, WA
- $80,880 - $128,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Disability insurance
- Relocation assistance
Office Manager
CBEM LLC —Lafayette, CA
- $36.06 an hour
- Full-time
- Google Workspace
- Research
- Mid-level
- Health insurance
- Dental insurance
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Jr. Internet Marketing Specialist
webfx.com —Harrisburg, PA
- $50,000 - $53,000 a year
- Multiple hires
- Google Workspace
- Office
- Analysis skills
- Profit sharing
- Wellness program
Quick Apply
Junior Product Manager, Product Management
Agilence —Remote
- $70,000 - $85,000 a year
- Email
- Analysis skills
- Product management
- 1 year
- Health insurance
- Paid time off
Proposal Manager
Goldbelt, Inc. —Remote
- $120,000 - $140,000 a year
- Weekends as needed
- Remote
- Microsoft Excel
- Customer service
- 5 years
- Profit sharing
- Health insurance
Project Manager for Serial Entrepreneur
TBN —Remote
- Contract
- Remote
- Mid-level
- Team management
- Organizational skills
Quick Apply
Healthcare Operations Manager
Compass Experience Labs —Remote
- Weekends as needed
- Remote
- 5 years
- Senior level
- Communication skills
- Paid holidays
- Paid time off
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Customer Success Manager
Stable —Richardson, TX
- $70,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Sr. Project Manager
FSAStore.com —Remote
- $130,000 - $170,000 a year
- Remote
- Research
- Senior level
- 10 years
- Paid parental leave
- Health savings account
Program Manager
Open Technology Fund —Remote
- $120,000 - $155,000 a year
- Extended hours
- Analysis skills
- Senior level
12d
Manager, SEO
Stella Rising —Remote
- $75,000 - $90,000 a year
- Email
- Microsoft Outlook
- Research
- Analysis skills
- Health insurance
- Dental insurance
Project Manager (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Writing skills
- Mid-level
- Travel
- On-the-job training
Quick Apply
Project Manager I (remote)
Human Services Research Institute —Cambridge, MA
- $62,800 - $91,075 a year
- Full-time
- Remote
- 5 years
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Senior Manager, Strategic Customer Success
Vanta —Remote
- $198,000 - $233,000 a year
- Full-time
- Remote
- HIPAA
- Mentoring
- Senior level
- Paid parental leave
- Health insurance
Sr. Project Manager
Atlas Technica —Remote
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Budgeting
Quick Apply
Supervisor - Internet Gaming
Bally's Atlantic City Casino Resort —Atlantic City, NJ
- $81,675 a year
- Mid-level
- Office
- Databases
Quick Apply
9d
Operations Manager
Tushy —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Commuter assistance
- Paid holidays
Quick Apply
Client Experience Manager
Phreesia —Remote
- $135,000 - $150,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Presentation skills
- Paid time off
- Cell phone reimbursement

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manager internet development jobs near united states

Operations Manager - VoIP Communications Company

Axxess Networks
Blue Bell, PA

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year
8 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Life insurance

Qualifications

Operational analysis
Teamwork
Operational management
Team development
Data analytics
Budgeting

Full Job Description

Position Summary

The Operations Manager is responsible for overseeing the daily operational functions of a VoIP communications company, ensuring the efficient delivery, implementation, support, and maintenance of voice, data, UCaaS, CCaaS, SIP, and networking services. This role manages operational staff, drives process improvements, maintains service quality standards, and ensures customer satisfaction while supporting company growth objectives.

Essential Duties and Responsibilities

Operational Management

Oversee day-to-day operations of service delivery, provisioning, installations, and customer support.

Manage operational workflows for VoIP, UCaaS, CCaaS, SIP trunking, internet connectivity, and networking services.

Ensure timely completion of customer implementations, moves, adds, changes, and disconnects.

Monitor operational KPIs and service performance metrics.

Develop and implement policies, procedures, and best practices to improve efficiency.

Team Leadership

Manage and mentor Operations Coordinators, Provisioning Specialists, Engineers, and Technical Support personnel.

Conduct performance reviews and establish employee development plans.

Schedule workloads and allocate resources to meet customer and business demands.

Foster a culture of accountability, collaboration, and continuous improvement.

Customer Service & Vendor Relations

Serve as an escalation point for operational and service-related issues.

Work closely with customers to ensure successful service delivery and issue resolution.

Coordinate with carriers, vendors, and technology partners regarding installations, outages, and service delivery.

Maintain strong relationships with key suppliers and service providers.

Process Improvement & Compliance

Identify opportunities to streamline workflows and improve operational performance.

Ensure compliance with company policies, regulatory requirements, and industry standards.

Maintain accurate operational records and documentation.

Participate in audits and operational reviews.

Project Management

Lead operational projects including system upgrades, migrations, and process improvements.

Coordinate cross-functional initiatives involving sales, engineering, IT, and customer support teams.

Track project timelines, budgets, and deliverables.

Reporting & Analytics

Prepare operational reports and dashboards for executive leadership.

Analyze service metrics, ticket trends, implementation timelines, and customer satisfaction scores.

Recommend operational improvements based on data analysis

Education

Bachelor's degree in Business Administration, Telecommunications, Information Technology, or related field preferred.

Equivalent combination of education and experience may be considered.

Experience

5+ years of operations management experience within telecommunications, VoIP, UCaaS, MSP, or technology services.

3+ years of supervisory or management experience.

Experience managing service delivery, provisioning, and customer support operations.

Technical Knowledge

Strong understanding of:

VoIP technologies

SIP Trunking

Hosted PBX platforms

UCaaS solutions

CCaaS solutions

Network infrastructure

Internet connectivity services

Telecom provisioning processes

Number porting procedures

Skills & Abilities

Excellent leadership and team management skills.

Strong organizational and project management abilities.

Exceptional problem-solving and decision-making skills.

Ability to manage multiple priorities in a fast-paced environment.

Strong written and verbal communication skills.

Proficiency with CRM, ticketing, and project management systems.

Advanced Microsoft Office skills, particularly Excel.

Preferred Qualifications

Experience with telecom platforms such as:

BroadSoft/BroadWorks

RingCentral

Zoom Phone

Microsoft Teams Voice

8x8

NetSapiens

PMP or project management certification.

ITIL certification.

Telecom industry certifications.

Key Performance Indicators (KPIs)

Customer implementation timelines

Service delivery accuracy

Ticket resolution times

Customer satisfaction scores

Operational efficiency metrics

Team productivity and utilization

Number port completion rates

SLA compliance

Vendor performance management

Physical Requirements

Ability to sit, stand, and work at a computer for extended periods.

Occasional travel to customer locations, company offices, and industry events.

Ability to lift up to 25 pounds occasionally.

Pay: $85,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

manager internet development jobs in united states

Operations Manager - VoIP Communications Company

Regional Manager - LIHTC/HUD/RD

Internal Auditor

Office Manager

Jr. Internet Marketing Specialist

Junior Product Manager, Product Management

Proposal Manager

Project Manager for Serial Entrepreneur

Healthcare Operations Manager

Customer Success Manager

Sr. Project Manager

Program Manager

Manager, SEO

Project Manager (Remote Position)

Project Manager I (remote)

Senior Manager, Strategic Customer Success

Sr. Project Manager

Supervisor - Internet Gaming

Operations Manager

Client Experience Manager

I want to receive the latest job alert for manager internet development in united states

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