Top 15801 Patient accounts representative Jobs in United States

Patient Service Representative (Remote)
Boston Medical Center —Remote
- $20.08 - $22.61 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
10d
Patient Account Representative
PRN Physical Therapy —Remote
- $18 - $20 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Medical terminology
- Loan repayment program
- Health insurance
Quick Apply
Medicare Account Resolution Specialist - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- Microsoft Outlook
- Word processing
- Computer literacy
- 401(k)
Quick Apply
Follow Up Representative
PRN Physical Therapy —Remote
- $17 - $19 an hour
- Full-time
- High school diploma or GED
- Medical terminology
- Entry level
- Loan repayment program
- Health insurance
Quick Apply
5d
Representative - Cash Posting L1
Atlas Healthcare Partners —Remote
- $19.23 - $28.85 an hour
- Full-time
- Remote
- Customer service
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
11d
Patient Services Representative I - Remote - Nationwide
Vituity —Sacramento, CA
- $17.12 - $19.04 an hour
- Overtime
- Remote
- Spanish
- Basic math
- Windows
- Profit sharing
- Wellness program
6d
Authorization Representative
Therapeutic Associates Physical Therapy —Remote
- $17 - $20 an hour
- Full-time
- Remote
- Customer service
- Medical office experience
- Physical & Rehabilitation Medicine
- Profit sharing
- Wellness program
Quick Apply
Patient Account Customer Service Representative
Proliance Surgeons, Inc. —Seattle, WA
- $21.30 - $33.54 an hour
- Full-time
- Remote
- Microsoft Outlook
- Medical office experience
- HIPAA
- Health insurance
- Paid time off
Quick Apply
13d
Healthcare Customer Service Specialist- (REMOTE)
GetixHealth —Orange Park, FL
- $18 an hour
- Monday to Friday
- Remote
- Spanish
- HIPAA
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Accounts Receivable Representative
TeamHealth —Remote
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
11d
Representative - Patient Access L1
Atlas Healthcare Partners —Remote
- $19.23 - $28.85 an hour
- Full-time
- Remote
- Word processing
- Writing skills
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
AR Follow-Up Representative
Integra Connect —Remote
- $20 - $23 an hour
- Full-time
- Microsoft Word
- Writing skills
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
6d
FULLY REMOTE - Billing Specialist (Must have hospital experience)
Legacy Health LLC —Remote
- Full-time
- Remote
- Computer literacy
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Healthcare Collections Specialist
Firstsource Healthcare —Remote
- 8 hour shift
- High school diploma or GED
- Ability to sit for extended periods
- Organizational skills
Accounts Receivable (AR) & Follow-Up Specialist
Clinical Health Network —Remote
- $22 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Windows
- Health savings account
- AD&D insurance
Patient Service Representative I - OR Administration
Cedars-Sinai —Los Angeles, CA
- $25.00 - $25.49 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Fair chance
Patient Account Representative - Remote
Med-Metrix —Remote
- Full-time
- Remote
- Customer service
- Basic math
- HIPAA
Billing Specialist
Vital Care Infusion Services —Remote
- $18.92 - $23.46 an hour
- Full-time
- Remote
- 5 years
- Writing skills
- English
- Health savings account
- Paid holidays
Quick Apply
Patient Account Representative II
Mountain Region Support —Centennial, CO
- $18.42 - $31.25 an hour
- Full-time
- Remote
- Medical office experience
- Research
- Mid-level
- Work from home
3d
Patient Access Representative
Clinical Health Network —Remote
- $17.00 - $25.50 an hour
- Weekends as needed
- Remote
- Medical office experience
- HIPAA
- No high school diploma
- Health savings account
- AD&D insurance

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Patient Service Representative (Remote)

Boston Medical Center -
Remote

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Job Details

Full-time
$20.08 - $22.61 an hour
10 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Work from home
Vision insurance
403(b)
Opportunities for advancement

Qualifications

Microsoft Excel
Email customer support
Microsoft Outlook
Phone communication
Writing skills
Coaching
English
High school diploma or GED
Emotional support for patients
Fax machines
Faxing
Patient education
Client interaction via phone calls

Full Job Description

Patient Service Representative (Remote)

49040

Remote, United States

Full Time

POSITION SUMMARY:

The Patient Services Rep is responsible for handling inbound and outbound communications for up to 6 BMC ambulatory practices. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management. They will document and relay patient information to the Practices as required by the Practice’s Guidelines.

This position is permanently remote.

Qualified candidates must provide a stable internet connection and have a quiet and secure space that is free from interruptions to work from home

Position: Patient Service Representative (Remote)

Department: Ambulatory Call Center

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Essential Responsibilities:

The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail.
Answers and resolves patient inquires, in a professional, empathetic and patient-centered way, through the use of effective listening, written and verbal communication skills.
Utilizes established Practice guidelines to ensure patients issues are addressed in a timely manner and when necessary, transfers the call to the appropriate person at the Practice for additional consultation.
Uses a computerized scheduling system to schedule/reschedules appointments determining the right amount of time required for each patient appointment.
Provides accurate and detailed information and updates patients’ records, using Epic
Provides detailed confirmation to the patient detailing where and when the appointment is, providing directions as needed, providing applicable and language specific home instructions as well as instructions for any required labs or imaging.
Identifies opportunities to improve the work processes and environment, and changes in Practice protocols; remains current on new developments in health care.
Escalates appropriately any issues that fall outside of an existing protocol or process to meet the needs of the patient
Attends scheduled training sessions for phone support, customer service, systems upgrades, newly acquired clinical systems, additional practices or other relevant training sessions, as directed by manager.
Assists in the training/orientation of new personnel under the direction of a manager and/or supervisor.
Participates in staff meetings/is expected to identify process issues that are obstacles to providing a positive patient experience.

General Duties and Standards

Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights and HIPAA and privacy rules, so that the best possible customer service and patient care may be provided.
Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
Follows established hospital infection control and safety procedures.
Other duties as needed.

JOB REQUIREMENTS

EDUCATION:

A minimum of a High School diploma/GED is required.

KNOWLEDGE AND SKILLS:

Ability to explain complicated healthcare issues to patients with empathy and concern
Ability to empathize with and coach the patient in navigating the healthcare system
Effective interpersonal skills to with a diverse group of professional and personalities in a team environment
Excellent English communication skills (oral and written) with the ability to communicate effectively with patients over the phone and in email and other communications
Must be comfortable using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail.
Strong computer skills and knowledge of Microsoft Office applications (Internet Explorer, MS Word, Excel & Outlook)
Ability to document work in a professional and efficient manner

Compensation Range:

$20.08- $22.61

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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Refine Your Search

patient accounts representative jobs in united states

Patient Service Representative (Remote)

Patient Account Representative

Medicare Account Resolution Specialist - Digitech - Remote

Follow Up Representative

Representative - Cash Posting L1

Patient Services Representative I - Remote - Nationwide

Authorization Representative

Patient Account Customer Service Representative

Healthcare Customer Service Specialist- (REMOTE)

Accounts Receivable Representative

Representative - Patient Access L1

AR Follow-Up Representative

FULLY REMOTE - Billing Specialist (Must have hospital experience)

Healthcare Collections Specialist

Accounts Receivable (AR) & Follow-Up Specialist

Patient Service Representative I - OR Administration

Patient Account Representative - Remote

Billing Specialist

Patient Account Representative II

Patient Access Representative

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