The Senior Program Specialist is a highly skilled individual contributor responsible for executing and coordinating key initiatives within the Population Health Impact team. This role supports departmental goals by managing project workflows, tracking cross-functional tasks, and fostering seamless collaboration between teams. Through focused operational support, they facilitate team effectiveness, help execute the department's overall mandate, and provide essential coordination for cross-functional work across the organization.
The ideal candidate is an expert organizer and systematic problem solver who excels at planning, structuring, and supporting departmental processes to drive key outcomes. They are detail-oriented, solution-focused, and able to adapt quickly to changing operational needs. This person will coordinate daily operations and serve as a primary operational point of contact between leadership and various departments. They must possess strong analytical, collaborative, and organizational skills, with a proven background in healthcare or a similar fast-paced environment.
- Operational Oversight & Team Support: Coordinate, maintain, and streamline processes and workflows to ensure team efficiency and scalability. Manage the team’s centralized resources, including Google Drive, Atlas home page, and day-to-day team operations. Support the VP of Population Health Impact on special projects, data collection, and regular reporting requirements. Plan and coordinate key internal events such as retreats, kick-offs, and team meetings. Manage internal meeting logistics and documentation for the APAC, Steer Co, and Data workgroups. Serve as the primary point of contact for vendor onboarding, tracking, and communication for the team.
- Project & Process Management: Apply sound project management principles to a range of special projects and cross-functional tracks to support operational excellence. Facilitate regular scrum tracking, support sprint planning, and assist the team in maintaining momentum. Develop, update, and maintain process documentation, standard operating procedures (SOPs), and training materials to support team continuity and success.
- Strategic Implementation: Support the execution of critical, cross-functional initiatives to help achieve company performance metrics and goals. Assist in the design, generation, and implementation of key operational reports.
- Cross-Functional Collaboration: Foster connectivity and collaborate effectively across different departments, including business development, clinical teams, and centralized support. Coordinate communication efforts for key initiatives, ensuring accuracy, clarity, and alignment across teams. Support team engagement efforts by serving as a resource for AI tool utilization and arranging relevant learning and development opportunities.
- Bachelor’s degree required, Master’s degree preferred.
- 5+ years of professional experience, with experience in healthcare required and an understanding of value-based care preferred.
- Strong project coordination skills with the ability to handle multiple priorities and ongoing deliverables simultaneously.
- Ability to quickly adapt to last-minute tasks and adhere to hard deadlines.
- Demonstrated ability to work independently, take initiative, and reliably execute tasks to completion.
- Exceptional written and verbal communication skills, including the ability to present complex information concisely and exceptional attention to detail.
- Excellent problem-solving skills, with the ability to anticipate roadblocks and suggest effective solutions.
- Experience working in a cross-functional team environment, collaborating with maintaining relationships with multiple stakeholders.
- Solid understanding of project management methodologies (alignment with PMP or LEAN principles preferred).
- Proven ability to operate effectively within a rapidly changing, matrixed corporate environment.
Strong background in healthcare operations, process automation, and workflow standardization to improve efficiency.
- Proficiency in workflow and communication management tools such as Monday.com, Mailchimp, or Zendesk.
- Advanced proficiency in Google Suite, Microsoft Office (Excel, Word, PowerPoint), Canva, and collaborative AI tools.
- Strong analytical skills with the ability to leverage operational data to support decision-making.
- Ability to work cooperatively and strategically across teams, with the capacity to positively influence peers and stakeholders without direct authority.
- Active engagement in broader company-wide culture, inclusion, and belonging efforts (e.g., roundtables, culture initiatives).
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
- Ability to drive to partner practices. Drivers license in good standing.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
