Top 10503 Telecom systems Jobs in United States

Service Delivery Coordinator(Telecom/Project Manager)
Intelletrace, Inc. —Remote
- $75,000 - $90,000 a year
- Full-time
- Remote
- Background check
- Salesforce
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Network/Telecom Specialist- Tier I - Raleigh, NC/onsite
Software Technology Inc —Raleigh, NC
- Computer science
- Computer Science
- Writing skills
Quick Apply
Infrastructure Engineer
Rosenberger North America —Akron, PA
- From $90,000 a year
- Full-time
- Computer science
- Computer Science
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Senior Telecom Data Center Post-Sales Engineer
Netcom Technologies —Clarksburg, MD
- $130,000 - $150,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Licensed Master Electrician
FPG Retail Construction Services —Durand, MI
- $120,000 - $175,000 a year
- Full-time
- Construction site
- Writing skills
- Assembly
- Health insurance
- 401(k)
Quick Apply
10d
Transmission Construction Representative - Transmission Line and Substation
THINK POWER SOLUTIONS LLC —Laredo, TX
- Overtime
- Civil engineering
- Construction site
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
CDL HDD Locator
FiberTel, LLC —Rathdrum, ID
- $20 - $28 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Health savings account
- AD&D insurance
OSP Mechanic
Network Connex —Manassas, VA
- Full-time
- ASE Certification
- Background check
- Mechanic experience
- Paid holidays
- Paid time off
Quick Apply
Telecom Technician-Anchorage
ICE Services, Inc. —Prudhoe Bay, AK
- Full-time
- Background check
- Mid-level
- Office
- Disability insurance
- Health insurance
Human Resources Generalist
Rosenberger North America —Akron, PA
- From $65,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Infrastructure Tower Technician
Chisholm Broadband —Stillwater, OK
- From $22 an hour
- Full-time
- Mid-level
- Assembly
- In-person
- Health insurance
- Dental insurance
Quick Apply
Project Manager – Utility Construction
Forbes Bros. Group of Companies —Columbia, SC
- $83,800 - $163,900 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Construction site
- 5 years
- Travel reimbursement
- Health insurance
Quick Apply
Fusion Splicing Technician
Team LINX —Cheyenne, WY
- $30 - $40 an hour
- Overtime
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
5d
DC Power Telecom Technician (Level IV Installer)
Vantage Point Solutions —North Dakota
- Full-time
- 6 years
- Customer service
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Equipment Mechanic - Field
Altec Industries, Inc. —Lakefield, MN
- $30 - $35 an hour
- Overtime
- Addiction Medicine
- High school
- Mechanic experience
- Health savings account
- Paid holidays
Quick Apply
10d
Digger Derrick Operator (Utility / Pole Construction)
Empire Valorize, LLC —Binghamton, NY
- From $70,000 a year
- Overtime
- CDL B
- Background check
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
10d
Minnesota Licensed Conveyor Electrician
US Trades —Eagan, MN
- $50 - $58 an hour
- Full-time
- Mid-level
- Travel
- Warehouse
Quick Apply
11d
DC Power Telecom Technician (Level II Installer)
Vantage Point Solutions —North Dakota
- Full-time
- Customer service
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Georgia Licensed Electrician
US Trades —Moreland, GA
- $50 - $58 an hour
- Overtime
- Mid-level
- Power tools
- Reliable transportation
- Opportunities for advancement
Quick Apply
6d
Structured Cabling Subject Matter Expert
Elite Executive Partners —Sioux City, IA
- Full-time
- 7 years
- Assembly
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for telecom systems in united states

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

telecom systems jobs near united states

Service Delivery Coordinator(Telecom/Project Manager)

Intelletrace, Inc. -
Remote

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Dental insurance
401(k)
Paid time off
401(k) matching

Qualifications

Customer communication
Telecommunications project coordination
Salesforce
Fiber optic network
Bachelor's degree
Data entry
Client communication management
Customer support
Managing projects
Productivity software
Carrier management
Status Reporting
Technical Proficiency
Database software proficiency

Full Job Description

About Intelletrace

At Intelletrace, we are guided by our core values of Communication, Teamwork, Respect, Accountability, and Learning. We believe in fostering an environment where every team member is empowered to excel, innovate, and contribute to our shared success.

The Opportunity

The Intelletrace Service Delivery Team is looking for a Service Coordinator/Project Manager (Telecom) to successfully coordinate and deliver all assigned vendor orders (new circuits/cross-connects, phone services, physical network location moves, modifications to existing services, and cancellations), often with time-sensitive deadlines. This includes the execution of multifaceted projects typically consisting of a set of closely related projects or associated activities. The Service Coordinator/Project Manager (IT/Telecom) position involves demanding levels of internal and customer-facing communication. The primary objective is to provide excellent customer service, working smoothly with both internal and external Customers; ensuring on-time delivery in accordance with Customer and Company expectations.

What You'll Do

Manage the full delivery of services (circuits, cross-connects, phones, managed hardware, physical network location moves) and ensuring time-sensitive deadlines are met.
Communicate with management on the status of tasks and workflows; informing internal customers and setting accurate expectations.
Work with vendors to coordinate deliverables, schedule tests, manage troubleshooting and validate billing details.
Manage the internal database systems to accurately reflect service, system and vendor records.
Contribute to Vendor Service reviews.
Perform as a Level 1 escalation contact; propelling internal Teams after delayed or missed delivery of elements vital to project implementation, including equipment, fiber, Infrastructure, and 3rd party vendors.
Handle and resolve any issues for customers that are escalated for management attention.
Interface directly with the customer to communicate resolution of escalated requests, on-going project status & issues and answers to questions. Communications will be made via face-to-face meetings, email and/or regularly scheduled conference calls.
Manage and process Salesforce customer and order records, including disconnect orders and cancellations.
Create and maintain project work schedules, tracking customer requirements and translating customer requests into project deliverables.
Manage day-to-day project tasks for implementing Products and Services, from close of sale through hand-off to Customer Support.
Demonstrate proficiency in Service Delivery by managing multiple concurrent projects.
Coordinate other functional interaction to support implementations of projects.
Monitor work-flow requirements to meet timelines and quality expectations.
Demonstrate the ability to proactively prioritize requirements and effectively manage resources.
Maintain customer focus and a desire to work effectively across functions in a continuous improvement and dynamic environment.
Demonstrate initiative to anticipate requirements and act upon them before requested or required by the situation.
Accomplish a comprehensive understanding of Product and Service offerings.
Provide outstanding attention to detail.
Uphold a high level of communication skill, both written and verbal.
Perform other duties and responsibilities, as assigned.

Who You Are

The ideal candidate is an experienced Telecom customer service professional and a detail-oriented self-starter with a strong sense of professionalism and accountability. You must possess excellent problem-solving skills and a high degree of initiative, essential for managing multiple concurrent projects and acting as a Level 1 escalation contact.

Required Qualifications

Education: An Associate's Degree or an equivalent combination of education and experience in a related field is required. A Bachelor’s Degree is preferred.
Experience: 2-4 years of customer service experience is required. 3-5 years of customer service experience is preferred. Previous customer service experience in the Telecom industry is preferred.
Technical Skills: Proficiency with Microsoft Office Suite and experience with applicable databases, systems, and vendor software programs.
Core Competencies: Demonstrated excellence in Oral and Written Communication, Initiative, Judgment, Problem Solving, Professionalism, Drive for Excellence, and Accountability.

Physical Demands

This is a remote position. The role requires the ability to sit for extended periods, use hands to finger, handle, or feel, and talk or hear. The employee will occasionally need to lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity Statement

Intelletrace is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

E-Verify Statement

Intelletrace participates in E-Verify to confirm the employment eligibility of all newly hired employees. We will provide the Social Security Administration (SSA) and the U.S. Department of Homeland Security (DHS), including U.S. Citizenship and Immigration Services (USCIS), with information from each new employee’s Form I-9 to confirm work authorization.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Paid time off

Application Question(s):

Do you have 3 years of Project Management, Team Lead, Client interaction skill sets?
Have you worked for any of the following: ATT, Verizon, Lumen, Zayo or any other Local Exchange Carrier?
Do you have knowledge and understanding of Ethernet, SDWAN, point to point, dark fiber and internet products.

Education:

Bachelor's (Preferred)

Experience:

Project Management/Telecom: 3 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

telecom systems jobs in united states

Service Delivery Coordinator(Telecom/Project Manager)

Network/Telecom Specialist- Tier I - Raleigh, NC/onsite

Infrastructure Engineer

Senior Telecom Data Center Post-Sales Engineer

Licensed Master Electrician

Transmission Construction Representative - Transmission Line and Substation

CDL HDD Locator

OSP Mechanic

Telecom Technician-Anchorage

Human Resources Generalist

Infrastructure Tower Technician

Project Manager – Utility Construction

Fusion Splicing Technician

DC Power Telecom Technician (Level IV Installer)

Equipment Mechanic - Field

Digger Derrick Operator (Utility / Pole Construction)

Minnesota Licensed Conveyor Electrician

DC Power Telecom Technician (Level II Installer)

Georgia Licensed Electrician

Structured Cabling Subject Matter Expert

I want to receive the latest job alert for telecom systems in united states

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected