Top 67 Upbeat booking agent Jobs in United States

Guest Service Agent- AVE Station
Brightline Trains —Miami, FL
- $20 an hour
- Weekends as needed
- 18 years or older
- Experience working with individuals with disabilities
- Basic math
Quick Apply
10d
Guest Service Agent - Orlando
Brightline Trains —Orlando, FL
- $20 an hour
- Weekends as needed
- 18 years or older
- Experience working with individuals with disabilities
- Basic math
Quick Apply
10d
Hotel Front Desk Agent
Caesars Entertainment —Robinsonville, MS
- $1,000 a day
- 8 hour shift
- Background check
- Hotel
- Computer skills
Hotel Front Desk Agent (PT)
Caesars Entertainment —Robinsonville, MS
- $1,000 a day
- 8 hour shift
- Background check
- Hotel
- Computer skills
VIP Guest Service Agent - Steady Extra (Harrah's LV)
Caesars Entertainment —Las Vegas, NV
- 8 hour shift
- Background check
- Computer literacy
- Pass drug screening
Reservations Agent (PT)
Seabrook —Pacific Beach, WA
- $18 an hour
- Part-time
- Background check
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Steady Extra (Harrah's LV)
Caesars Entertainment —Las Vegas, NV
- 8 hour shift
- Background check
- 18 years or older
- Computer literacy
Front Desk Agent
Pierre Ramkota Hotel & Conference Center —Pierre, SD
- Part-time
- Hotel
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
South Sioux City Marriott Riverfront —South Sioux City, NE
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
ROI Hospitality Development —Rapid City, SD
- $16 - $17 a week
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Paid time off
Quick Apply
Inbound Reservation Agent - Central Reservations
Aramark —Phoenix, AZ
- $16.00 - $18.75 an hour
- Seasonal
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
Front Desk Agent (Part Time)
South Sioux City Marriott Riverfront —South Sioux City, NE
- Part-time
- Hotel
- Organizational skills
- Communication skills
- Paid time off
Quick Apply
Front Desk Agent
Rapid City Holiday Inn Express —Rapid City, SD
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Pierre Clubhouse Hotel & Suites —Pierre, SD
- $15 - $16 an hour
- Part-time
- Hotel
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Call Center & Box Office Representative
Dolly Partons Stampede Pigeon Forge —Pigeon Forge, TN
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Part Time
Holiday Inn Express George —George, WA
- $17.50 an hour
- Part-time
- Hotel
- Organizational skills
- Communication skills
- Paid sick time
Quick Apply
Front Desk Agent
Burr Oak Lodge and Conference Center —Glouster, OH
- Part-time
- Hotel
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
Contractor In Charge —Macon, GA
- $17 - $19 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
- Paid training
- Health insurance
Quick Apply
Front Desk Agent
Corp Acct Regency Hotel Management —Rapid City, SD
- $16 an hour
- Part-time
- Hotel
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
13d
Chief Front Desk Agent - Full Time (The LINQ LV)
Caesars Entertainment —Las Vegas, NV
- Full-time
- Background check
- Mid-level
- High school diploma or GED
8d

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Guest Service Agent- AVE Station

Brightline Trains -
Miami, FL

Quick Apply

Job Details

Full-time
$20 an hour
10 days ago

Qualifications

Retail sales transactions
Foreign language proficiency
Passenger baggage assistance
Experience working with individuals with disabilities
Phone communication
Basic math
Greeting customers
Moving
Answering guest questions
Wheelchair mobility assistance
Credit card payment processing
Passenger special needs assistance
Cash register operations
Decision making
Responding to passenger inquiries
Experience working with individuals with physical disabilities
1 year
Clean workspace maintenance
Local attractions guest recommendation
Guest rapport building
Suggestive selling
Entry level
Client interaction via phone calls
Fare transaction assistance

Full Job Description

Your Purpose:
As a Guest Service Agent at Brightline’s station, you will be responsible for warmly welcoming guests, providing information on ticket kiosks, assisting with local transportation inquiries, and processing and handling their baggage. Additionally, you will offer information about the station and the surrounding areas. This role also involves ensuring the safety and security of the station, assisting in various station operations, and maintaining a high level of guest satisfaction.
Pay Rate - $20.00 an hour

Your Role:

Welcome and engage Guests: Create warm, positive, and memorable interactions using the 10/5/First/Last rule, personalizing each experience with genuine conversation and enthusiasm.
Support team success: Collaborate effectively with coworkers and contribute to a positive, service focused environment.
Demonstrate product and policy knowledge: Understand ticketing, reservations, and fare structures, booking guidelines, and special services such as wheelchair assistance.
Provide proactive service: Anticipate guests' needs and share clear information on routes, timetables, platforms, pricing, station amenities, local attractions, and train features.
Own each Guest interaction: Be authentic, avoid jargon, resolve concerns promptly, and perform empathetic service recovery when needed.
Offer alternatives and upsell: Provide thoughtful options when requests cannot be met fulfilled and recommend enhanced experiences when appropriate.
Maintain the station environment: Follow grooming standards, assist with baggage check in and checkpoint screening, and keep all areas neat, clean, and functional.
Process transactions accurately: Complete ticket sales, refunds, upgrades, and credit based purchases with accuracy and efficiency.
Adapt communication to diverse Guests: Share station and local information in a clear, accessible, and culturally aware manner.
Communication: Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and Department communications and notifications are promptly reviewed.

If you’re a people-person looking for a role where you’ll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!

Knowledge Skills & Abilities:

You love working with people, staying upbeat for hours on end (including

in stressful times, and skillfully adapting your communication style to fit a diverse group of people.

You can assist special needs guests, such as those in need of wheelchair assistance, when needed.
You have sound judgment and think and act independently.
Your verbal and listening skills are excellent and geared towards superior guest satisfaction, in person and over the phone.
You have at least one year of experience in high-traffic and related fields, such as hospitality, guest services, front office, concierge, or transportation. Standing, walking, being on your feet all day, and being physically active for the entire Shifts are things you embrace.
You can lift/carry diverse sizes and weights of baggage short distances, and push a wheelchair occasionally. While you do not have to be a whiz, you have basic math skills.
You are at least 18 years old.
You can work shifts, including weekends and holidays. The ability to speak multiple languages is not required, but a PLUS.

Work Environment:
Works in a clean, air-conditioned office space, free of noise, dust, and humidity.

Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. No specific vision requirements.

Travel:
None

Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.
Brightline is an Equal Opportunity Employer. In compliance with the Americans with Under the Americans with Under the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Quick Apply

Refine Your Search

upbeat booking agent jobs in united states

Guest Service Agent- AVE Station

Guest Service Agent - Orlando

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VIP Guest Service Agent - Steady Extra (Harrah's LV)

Reservations Agent (PT)

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Inbound Reservation Agent - Central Reservations

Front Desk Agent (Part Time)

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Call Center & Box Office Representative

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Chief Front Desk Agent - Full Time (The LINQ LV)

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