Top 275 Branch supervisor Jobs in Universal City, Ca

Virtual Branch Supervisor
Pasadena Federal Credit Union —Monrovia, CA
- $65,000 - $85,000 a year
- Full-time
- Background check
- Spanish
- Research
- AD&D insurance
- Health insurance
Quick Apply
17h
Branch Operations Supervisor - Commercial Lines
Insurance Office of America, Inc. —Universal City, CA
- $95,000 - $125,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Rehab Supervisor (Physical Therapist) - Home Health
NEOGREEN Solutions —Los Angeles, CA
- $130,000 a year
- CPR Certification
- Management
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
11d
Rehab Supervisor Physical Therapist (Home Health) - Encino, CA
NEOGEN CARE —Los Angeles, CA
- $130,000 a year
- CPR Certification
- Management
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
6d
Assistant Manager / Supervisor
DEWEY PEST CONTROL —Santa Monica, CA
- $65,000 - $70,000 a year
- Full-time
- Customer service
- Word processing
- Computer literacy
- Profit sharing
- Paid holidays
Quick Apply
Air Interdiction Agent
Customs and Border Protection —California
- $88,509 - $163,996 a year
- Full-time
- Military
- Mid-level
- Travel
- Health insurance
- Dental insurance
Mitigation Supervisor
Anderson Group International —Pacific Palisades, CA
- $20.00 - $33.90 an hour
- Urgently hiring
- Clean driving record
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Universal Banker (Bilingual Chinese Preferred)
EverTrust Bank —Alhambra, CA
- From $24.04 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
CNC MACHINIST III (2nd Shift)
Marvin Engineering Co. —Inglewood, CA
- $35.00 - $39.50 an hour
- Online Application
- 5 years
- ERP systems
- English
Quick Apply
Medical Case Manager- CA
Broadspire Services, Inc. —Los Angeles, CA
- Full-time
- Nursing
- RN License
- Experience working with individuals with disabilities
- Paid parental leave
- Health savings account
Quick Apply
9d
Construction Sales Representative
Miner, LTD —Norwalk, CA
- $100,000 - $120,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Quick Apply
AEROSPACE SUPERVISOR QUALITY CONTROL
Marvin Engineering Co. —Inglewood, CA
- $28.85 - $36.35 an hour
- Online Application
- 5 years
- Computer literacy
- Basic math
Quick Apply
Medical Case Manager- CA
Broadspire Services, Inc. —Los Angeles, CA
- Full-time
- Nursing
- RN License
- Experience working with individuals with disabilities
- Paid parental leave
- Health savings account
Quick Apply
9d
Medical Case Manager- CA
Broadspire Services, Inc. —Los Angeles, CA
- $87,000 - $101,000 a year
- Full-time
- Nursing
- RN License
- Experience working with individuals with disabilities
- Paid parental leave
- Health savings account
Quick Apply
Business Development Officer
First Commercial Bank(USA) —Alhambra, CA
- From $64,000 a year
- Full-time
- Background check
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
Internal Auditor
First Commercial Bank(USA) —Arcadia, CA
- From $91,524 a year
- Full-time
- Background check
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
Armed Security Field Supervisor - County
Allied Universal —Los Angeles, CA
- $28.41 an hour
- Full-time
- Clean driving record
- Customer service
- Military
- Paid training
- Health insurance
Quick Apply
10d
Pest Technician
Clark Pest Control —Santa Clarita, CA
- $68,000 - $76,000 a year
- Full-time
- No experience needed
- Residential
- High school diploma or GED
- Paid training
- Fuel card
11d
Field Supervisor
PLATINUM SECURITY —Los Angeles, CA
- Overtime
- 18 years or older
- Computer literacy
- Writing skills
SUPERVISOR I
Department of Water Resources —Los Angeles County, CA
- $7,172 - $8,910 a month
- Full-time
- Microsoft Word
- Research
- Mid-level
7d

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branch supervisor jobs near universal city, ca

Virtual Branch Supervisor

Pasadena Federal Credit Union
Monrovia, CA

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year
17 hours ago

Benefits

AD&D insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Volunteer time off
Opportunities for advancement
Life insurance
Referral program

Qualifications

Staff supervision
Teamwork
Internal controls
Financial services customer support
Compliance with loan regulations
Privacy law compliance
Managing teams in a customer support role
Team leadership
High school diploma or GED
Team development
Customer relationship management
Telephone systems
CRM system proficiency
Productivity software
Customer support for financial loans
Managing lending teams
Loan Origination Systems (LOS)
Legal compliance
Process management
Call center management
Banking
Industry knowledge of retail banking

Full Job Description

Location: Onsite, Monrovia, CA
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay Range: $65,000 - $85,000 annual salary. This range represents the credit union’s good-faith estimate of the salary it reasonably expects to pay for this position upon hire, based on qualifications, experience, and business needs.
FLSA Status: Exempt, subject to review based on actual job duties and applicable wage and hour requirements.

Role:

The Virtual Branch Supervisor is responsible for leading the daily operations of the credit union’s Virtual Branch in a culture-focused, member-first environment. The position’s primary focus is supervising, coaching, scheduling, monitoring performance, supporting compliance, and guiding a team of Virtual Bankers who deliver member service and support consumer lending application workflows. This role helps ensure lending queues, member inquiries, and digital service activities are handled efficiently, accurately, and in alignment with credit union policies, applicable laws and regulations, member privacy requirements, internal controls, and service standards. The position partners with Lending, Operations, Branch, and Digital Services teams to support workflow efficiency, loan turnaround times, member experience, employee development, and the credit union’s commitment to members, employees, and the community.

Essential Functions and Responsibilities

Supervise and support the daily activities of Virtual Bankers to ensure high-quality member service, lending support, and operational efficiency
Oversee the timely processing and management of consumer loan application queues, ensuring applications are reviewed, routed, and completed within established service level standards
Monitor lending pipelines and application workflows to identify bottlenecks, prioritize workloads, and ensure prompt member communication throughout the loan process
Coordinate with Lending, Underwriting, and Branch Operations teams to facilitate efficient loan processing and issue resolution
Review loan application status reports and performance metrics to ensure lending goals and turnaround times are achieved
Assist Virtual Bankers with researching and resolving complex lending application issues, documentation discrepancies, and member inquiries
Monitor call volume, service levels, loan queue activity, and team performance metrics to meet departmental objectives

· Coach, mentor, and develop Virtual Bankers through regular feedback, training, performance discussions, and input into performance evaluations, consistent with credit union policies and applicable law

Assist with scheduling, workforce management, and staffing adjustments to maintain adequate coverage for both Virtual Branch member service and lending support functions
Handle escalated member inquiries, complaints, and complex service or lending-related issues in a professional and timely manner

· Promote compliance with credit union policies, consumer lending requirements, fair lending standards, member privacy obligations, information security procedures, and internal controls

Monitor call quality and service interactions to promote service excellence, accuracy, and a positive member experience
Support onboarding and training of new Virtual Bankers, including lending procedures, systems, and workflow processes
Collaborate with Branch, Lending, Operations, Collections, and Digital Services teams to improve service delivery and operational efficiencies
Assist management with reporting, performance tracking, process improvements, and departmental initiatives
Identify opportunities to improve lending application turnaround times, queue efficiency, member satisfaction, and employee engagement
Maintain thorough knowledge of credit union products, consumer lending programs, policies, procedures, and systems

Required Qualifications

· High school diploma or equivalent required.

· Minimum of three years of experience in a credit union, financial institution, contact center, virtual branch, member service, or consumer lending environment.

· Prior lead, supervisory, coaching, or team development experience required.

· Working knowledge of consumer lending processes, loan application workflows, member service standards, and financial institution operations.

· Strong leadership, communication, problem-solving, and decision-making skills with the ability to support employees in a collaborative, service-oriented culture.

· Ability to manage multiple priorities, monitor queues and service levels, resolve escalated member concerns, and maintain attention to detail in a fast-paced environment.

· Working knowledge of applicable credit union policies, consumer lending requirements, fair lending expectations, member privacy requirements, information security practices, and internal controls.

· Proficiency using Microsoft Office and the ability to learn and use core banking, loan origination, telephony, CRM, and digital banking systems.

· Ability to perform the essential functions of the position, with or without reasonable accommodation.

Preferred Qualifications

· Associate or bachelor’s degree in business administration, finance, communications, leadership, or a related field.

· Experience supervising a virtual branch, call center, digital service, or lending support team within a credit union or community financial institution.

· Familiarity with credit union philosophy, relationship-based service, and community-focused financial wellness initiatives.

· Experience using lending queue management, call monitoring, quality assurance, reporting, or performance dashboard tools.

· Demonstrated ability to improve workflows, strengthen employee engagement, and promote a positive member and employee experience.

Work Environment

Fully onsite role supporting Virtual Branch operations
Fast-paced, member-focused environment with high volumes of inbound and outbound member interactions, loan applications, and digital service requests
Frequent collaboration with Lending, Branch Operations, Digital Banking, and Member Services teams
Regular use of telephony systems, loan origination platforms, CRM applications, and performance monitoring tools
May require occasional flexibility to support operational needs, training sessions, or special projects

· The credit union will provide reasonable accommodation to qualified applicants and employees with disabilities, unless doing so would create an undue hardship or a direct threat that cannot be eliminated or reduced by reasonable accommodation, in accordance with applicable law.

Why Join Our Credit Union

Mission-driven organization committed to serving members and strengthening our community
Opportunity to lead a high-performing Virtual Branch team that directly impacts member satisfaction and lending growth
Stable weekday schedule with a strong focus on work-life balance
Collaborative and supportive culture that values employee development and professional growth
Ability to contribute to process improvements and digital service initiatives that enhance the member experience
Competitive compensation and comprehensive benefits package
Opportunities for advancement within a growing and member-focused financial institution

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Volunteer time off

Education:

High school or equivalent (Required)

Experience:

Banking: 3 years (Required)

Language:

Spanish (Preferred)

Ability to Commute:

Monrovia, CA 91016 (Required)

Work Location: In person

Quick Apply

Refine Your Search

branch supervisor jobs in universal city, ca

Virtual Branch Supervisor

Branch Operations Supervisor - Commercial Lines

Rehab Supervisor (Physical Therapist) - Home Health

Rehab Supervisor Physical Therapist (Home Health) - Encino, CA

Assistant Manager / Supervisor

Air Interdiction Agent

Mitigation Supervisor

Senior Universal Banker (Bilingual Chinese Preferred)

CNC MACHINIST III (2nd Shift)

Medical Case Manager- CA

Construction Sales Representative

AEROSPACE SUPERVISOR QUALITY CONTROL

Medical Case Manager- CA

Medical Case Manager- CA

Business Development Officer

Internal Auditor

Armed Security Field Supervisor - County

Pest Technician

Field Supervisor

SUPERVISOR I

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