Top 130 Guest service agent Jobs in Universal City, Ca

Front Desk Agent (Part Time)
The London West Hollywood at Beverly Hills —West Hollywood, CA
- Part-time
- 18 years or older
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent
GLENMARK HOTEL —Glendale, CA
- $25 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Front Desk Agent
Sunset Marquis Hotel —West Hollywood, CA
- $25 - $28 an hour
- Online Application
- English
- Residential
- Hotel
- Free parking
- Wellness program
Quick Apply
Front Desk Agent
Godfrey Hotel Hollywood —Los Angeles, CA
- $25 an hour
- Part-time
- Mid-level
- Hotel
- In-person
Quick Apply
Front Desk Agent
Hotel Burbank —Burbank, CA
- Up to $21 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Guest Service Agent - Part Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.99 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Night Audit / Front Desk Agent
Hotel Amarano Burbank —Burbank, CA
- Bar
- Basic math
- English
Quick Apply
Front Desk Agent
Hollywood VOLUME Hotel —Los Angeles, CA
- $26.72 an hour
- Full-time
- Hotel
- 1 year
- Ability to stand for extended periods
Quick Apply
5d
Guest Service Agent
Hyatt Place Glendale —Glendale, CA
- $25 an hour
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.34 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Office Agent
FAIRMONT —Los Angeles, CA
- $35.75 an hour
- Full-time
- Ability to walk for extended periods
- 1 year
- Ability to stand for extended periods
Quick Apply
10d
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Front Desk Agent - Part Time
Reside —Los Angeles, CA
- $25.63 - $31.25 an hour
- 8 hour shift
- Background check
- Computer literacy
- Residential
- Commuter assistance
- Paid holidays
4d
Hotel Front Desk Agent
Embassy Suites by Hilton Los Angeles/Glendale Hotel —Glendale, CA
- $25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Mid-level
- Free parking
- Health insurance
Quick Apply
Front Desk Host
Avalon Beverly Hills —Beverly Hills, CA
- $22 an hour
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
12d
Guest Experience Planner
The Beverly Hills Hotel —Beverly Hills, CA
- $28.84 an hour
- Full-time
- English
- Hotel
- Entry level
- Health insurance
- Dental insurance
Front Desk Agent
Oh So Original, Inc. —Burbank, CA
- Up to $21 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
Front Desk Agent
Crescent Hotels & Resorts LLC —Santa Monica, CA
- $29.07 an hour
- Hotel
- Negotiation
- Entry level
Quick Apply
Reservations Agent
LINE LA —Los Angeles, CA
- $27.95 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- English
Quick Apply
Agent - Guest Communication Center
The Hongkong and Shanghai Hotels, Limited —Beverly Hills, CA
- $27.81 an hour
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
- Free parking
- Health insurance

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guest service agent jobs near universal city, ca

Front Desk Agent (Part Time)

The London West Hollywood at Beverly Hills -
West Hollywood, CA

Quick Apply

Job Details

Part-time

Qualifications

Computer operation
High school diploma or GED
Computer skills
Receptionist experience within hospitality industry
Hotel and accommodations guest complaints handling

Full Job Description

Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

Maintain a personal demeanor that is friendly, cheerful and courteous at all times.
Greet guests by name.
Ensure that all guests feel welcomed to the property.
Register guests and assign rooms.
Conduct check-out processes.
Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Respond to phone calls, and retrieve guest mail, faxes and packages.
Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
Provide constant and consistent communication with other departments and supervisors/managers in order to ensure guest satisfaction.
Attend team briefings.
Handle cash, credit card, currency conversions and other financial transactions.
Post charges such as room, food, liquor or telephone to ledger.
Compute or adjust bill, collect payment, and make change for guests.
Perform other duties as assigned.

Job Requirements:

High school diploma or GED
Must be able to read, communicate effectively and have superb interpersonal skills
Must be able to work well under pressure while retaining tact and composure when resolving guest complaints
Previous front desk experience in the hospitality industry

Requirements:

High school diploma or GED

At least 18 years of age
Basic computer skills
Must be able to read, communicate effectively and have superb interpersonal skills
Must be able to work well under pressure while retaining tact and composure when resolving guest complaintsSkills and Experience (Preferred)
Work experience in the hospitality or restaurant industry
Communication in other languages is helpful

Quick Apply

Refine Your Search

guest service agent jobs in universal city, ca

Front Desk Agent (Part Time)

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent - Part Time

Night Audit / Front Desk Agent

Front Desk Agent

Guest Service Agent

Guest Service Agent - Full Time

Front Office Agent

Front Desk Agent

Front Desk Agent - Part Time

Hotel Front Desk Agent

Front Desk Host

Guest Experience Planner

Front Desk Agent

Front Desk Agent

Reservations Agent

Agent - Guest Communication Center

I want to receive the latest job alert for guest service agent in universal city, ca

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