Top 7693 Cleveland Jobs in University Heights Oh

Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Non-Registered Monitor Technician
Cleveland Clinic —Cleveland, OH
- $20.77 - $31.68 an hour
- Patient monitoring
- Hospital
- BLS Certification
- Health insurance
- Dental insurance
Office Manager
CFS —East Cleveland, OH
- From $70,000 a year
- 6 years
- Office
- Administrative experience
- Health insurance
- Paid time off
8d
Entry Level Customer Representative
Next Horizon —Shaker Heights, OH
- $52,063.39 - $61,495.69 a year
- Full-time
- Background check
- In-person
- Entry level
Quick Apply
3d
Warehouse - Aftermarket Coordinator
Goodwill Industries of Gr. Cleveland & East Central Ohio —Cleveland, OH
- From $18 an hour
- Full-time
- Background check
- Forklift
- Driving
- Paid holidays
- Disability insurance
Quick Apply
7d
Administrative Assistant
Cleveland Diagnostics Inc. —Cleveland, OH
- $25 - $29 an hour
- Monday to Friday
- Microsoft Excel
- Writing skills
- Office
- Paid holidays
- Disability insurance
Pre-Arrival Coordinator- Hilton Cleveland Downtown
Hilton —Cleveland, OH
- $23.35 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
3d
Professional Services Dispatcher
CLEVELAND RANGE LLC —Cleveland, OH
- $21.00 - $24.50 an hour
- Full-time
- Remote
- Mid-level
- Organizational skills
- Communication skills
- Wellness program
- Paid holidays
Cleveland Production Worker
HORIZONS INCORPORATED —Cleveland, OH
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to sit for extended periods
- 401(k) matching
- Employee stock ownership plan
Quick Apply
MAIL CLERK
US Defense Finance and Accounting Service —Cleveland, OH
- $38,017 - $49,425 a year
- Online Application
- Background check
- Customer service
- Pass drug screening
6d
Front Desk Agent
Marriott International, Inc —Cleveland, OH
- $20.46 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Utility Locate Technician $23.00-$35.00/hr Cleveland, Ohio
ELM Utility Services —Cleveland, OH
- $23 - $35 an hour
- Overtime
- Background check
- 18 years or older
- High school diploma or GED
- Fuel card
- Paid holidays
Quick Apply
Billing Review Specialist
Minutemen OhioComp —Cleveland, OH
- $19 - $22 an hour
- Full-time
- Computer literacy
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Private Secretary
City of Cleveland —Cleveland, OH
- $21.31 - $29.65 an hour
- Urgently hiring
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
7d
Laborer - Streets
City of Cleveland Heights —Cleveland Heights, OH
- $24.31 an hour
- Full-time
- CDL B
- Construction site
- High school diploma or GED
- Health insurance
- Dental insurance
Parking Enforcement Agent - Taggr
Taggr Cleveland —Cleveland, OH
- $25 - $60 an hour
- Choose your own hours
- 18 years or older
- No experience needed
- Criminal background check
- Flexible schedule
Quick Apply
Auto Damage Trainee (Field)
GEICO —Cleveland, OH
- $27.98 - $43.75 an hour
- Weekends as needed
- High school diploma or GED
- Driver's License
- Contracts
- Paid holidays
- Health insurance
7d
STATS Medication Delivery Driver (All Shifts)
Priority Dispatch, Inc. —Broadview Heights, OH
- Up to $1,200 a week
- Contract
- Clean driving record
- No experience needed
- Driver's License
Quick Apply
Dispatcher
Greater Cleveland Regional Transit Authority —Cleveland, OH
- $28.69 - $34.08 an hour
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
9d
Housekeeping Room Attendant
Fidelity Hotel —Cleveland, OH
- $17 an hour
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply

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cleveland jobs near university heights oh

Customer Service Manager

CLEVELAND RANGE LLC -
Mayfield, OH

Apply Now

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Sales support
Managing teams in a customer support role
Customer service
ERP systems
Sales order data entry
Team development
Manufacturing
AI

Full Job Description

This role is onsite in Mayfield Heights, OH

We are Cleveland!

Cleveland Range, is a leading manufacturer and designer of steam cooking equipment. We have a long and proud history of serving the foodservice industry with quality and innovative cooking devices. Our current product offerings include steamers, combination steamer-ovens, kettles, braising pans and specialty application ovens.

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer challenges and opportunities through a process-focused approach, following duties personally or through subordinates. Establish best practices and customer satisfaction. Manages, plans and coordinates the Customer Service team to ensure quality, effectiveness, and efficiency meet both the organizational and external sales teams’ (Rep groups and Dealers) goals and expectations.

Major Accountability

Fosters communication with the production scheduling team to ensure orders are entered and processed timely to meet customer needs. Promote cohesion between the two teams by educating the Customer Service team on production constraints and lead times.
Maintain / Develop meaningful metrics and ensure goals are met. Sets the strategic direction for the team that aligns with company objectives and creates an environment / culture to exceed customer expectations.
Lead customer service teams to ensure the execution of sales order entry and order management to meet all business requirements and individual and team goals.
Provides support and issue resolutions to ensure best-in-class customer service. Identifies and escalates unresolved customer concerns or operational issues to the proper individual or department.

Collaborate with cross-functional teams to identify opportunities for process improvements and implement solutions to optimize customer experience. Specifically, collaborate with the shipping and warehouse personnel to minimize freight costs while balancing on time delivery.

Key Tasks and Responsibilities

Plans, directs, supervises, trains, and motivates Customer Service Teams.
Identifies and resolves customer concerns to drive customer-centric culture throughout the organization, emphasizing the importance of customer satisfaction in every decision and interaction.
Lead customer service group to ensure the execution of sales order entry and order management to meet all business requirements including headcount, budget, accuracy, cost, responsiveness, and timely resolution.
Fosters continuous Improvement culture to allow the organization to streamline activities and optimize the experience with the customer. Transaction efficiencies with automation, common practices, and eliminating waste as means to drive performance.
Consistently operate in a manner that aligns to the Company Core Values. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Specialized Skills, Knowledge, and Abilities

The individual must have a high sense of best-in-class customer service and the personality to help others.
Must be flexible and willing to adjust solutions and working hours to customer expectations with a strong sense of urgency.
Excellent organizational and interpersonal skills with ability to connect and communicate with different audiences.
Strong knowledge of the Cleveland products, Logistics processes, and QADEE/ERP system knowledge preferred.
Proficient in the use of Microsoft Office software including Outlook, Excel, Word, PowerPoint, and Teams.

The salary range for the role is $80,000 - $100,000 per year. The Customer Service Manager is a salaried exempt role.

OUR BENEFITS:
We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program

For more company information, visit www.ClevelandRange.com
*

Cleveland Range, LLC. in Mayfield Heights, OH manufactures and markets a complete line of foodservice cooking equipment for restaurants, hotels, and institutions. The facilities in Mayfield Heights, OH are a division of Welbilt, Inc.

#INDCLEVEUS

#LI-Onsite

#Cleveland

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Apply Now

Refine Your Search

cleveland jobs in university heights oh

Customer Service Manager

Non-Registered Monitor Technician

Office Manager

Entry Level Customer Representative

Warehouse - Aftermarket Coordinator

Administrative Assistant

Pre-Arrival Coordinator- Hilton Cleveland Downtown

Professional Services Dispatcher

Cleveland Production Worker

MAIL CLERK

Front Desk Agent

Utility Locate Technician $23.00-$35.00/hr Cleveland, Ohio

Billing Review Specialist

Private Secretary

Laborer - Streets

Parking Enforcement Agent - Taggr

Auto Damage Trainee (Field)

STATS Medication Delivery Driver (All Shifts)

Dispatcher

Housekeeping Room Attendant

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