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Penn State University —University Park, PA
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Evening Part-time Library Assistant - Pattee Libraries and Paterno Libraries

Penn State University -
University Park, PA

Apply Now

Job Details

Part-time

Qualifications

Customer communication

Full Job Description

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants .

JOB DESCRIPTION AND POSITION REQUIREMENTS

Penn State Univers ity’s Public Service points within Pattee Library and Paterno Library are hiring for Summer 2026, Fall 2026 and Spring 202 7 evening shifts. Individuals may work across several public service desks and units throughout the library. As the first point of contact for many of our patrons, t he ideal candidate is courteous and outgoing with a strong work ethic, an ability to work as a team member and independently and provide e xceptional customer service. Excellent communication, interpersonal, and active listening skills are required . The primary goal of this position is to provide service for students, faculty, staff, and residents of Pennsylvania . We strive to meet our patrons where they are at, assisting them in their research needs. We are looking for staff who are willing to learn and seek opportunities to grow and build their library knowledge. Prior customer service or retail experience is preferred, not required .

Required Materials:

A resume and cover letter must be attached to your application to be considered for this position.

Please include your hours of availability for Summer 2026 and Fall 2026 . Availability must be provided with exact days of the week and time s .
Must have availability 7:00pm - 12:30am Sundays - Thursdays

Responsibilities include

Customer Service

Provid e front-line customer service

Make referrals to the Search Bar, Librarians, and full-time staff as appropriate

Answer directional, informational, and basic reference questions in person or on the telephone

Provide group study room information and reservation assistance

Collaborate with other departments to provide additional services

Circulate library materials and technology

Provide assistance to patrons on library policies and procedures

Operational

Open/Close the library

Assist in data collection of unit statistics

Maintain care of physical collections via withdrawals, cleaning, and shifting

Promote and engage with Common Services Diversity, Equity, Inclusion, and Accessibility initiatives and learning

Respond to gate and panel alarms according to procedures

Call appropriate outside agency and alert other staff in the event of an incident / injury

Contact the appropriate supervisor to resolve problems with patron behavior

Skills/experience/knowledge

Required

Excellent interpersonal and oral communication skills

Ability to follow directions and keep a schedule

Commitment to diversity

Ability to work as part of a team and individually

Preferred

Familiarity with information technology

Prior library, customer, retail or hospitalit y experience

Hours:

Hours vary based on semester and department needs. Must be willing to work a minimum of ten hours a week and either Saturdays or Sundays.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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library assistant jobs in university park, pa

Evening Part-time Library Assistant - Pattee Libraries and Paterno Libraries

Pattee Libraries and Paterno Libraries Public Service Points Library Assistant

Student Library Assistant

Library Assistant for Microforms and Government Information

Desk Assistant – STEM Branch Library, Earth and Mineral Sciences

Libraries Specialist, Thun Library, Berks campus

Federal Work Study Library Assistant

Library Services Associate, Penn State Brandywine

Library Services Specialist, Penn State Harrisburg

Associate Director of Stewardship and Alumni Relations, University Libraries

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for library assistant in university park, pa

Explore jobs in more locations

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.

CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

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