Top 8 Hotel front desk supervisor Jobs in Upland Ca

Front Desk Supervisor
Ontario Airport Hotel & Conference Center —Ontario, CA
- $20.00 - $26.50 an hour
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Free parking
- Health insurance
Quick Apply
Operations Supervisor
Rancho Cucamonga Hilton Garden Inn —Rancho Cucamonga, CA
- $20 an hour
- Full-time
- Ability to walk for extended periods
- Word processing
- Computer literacy
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14d
Front Office Manager
Courtyard by Marriott Anaheim and Waterpark —Anaheim, CA
- $78,000 - $90,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Free parking
- Health insurance
Quick Apply
2d
Pet Hotel: Front Desk Reservation Specialist
ufuria —Rancho Cucamonga, CA
- From $12 an hour
- Holidays
- 5 years
- Computer literacy
- English
Quick Apply
Front Desk Agent/Night Audit
Best Western Hotels and Resorts —Anaheim, CA
- $17.50 - $18.00 an hour
- Part-time
- Background check
- Hotel
- Team management
Quick Apply
4h
Room Sales Manager
DoubleTree By Hilton Whittier —Whittier, CA
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply

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Front Desk Agent
Residence Inn Ontario —Ontario, CA
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at…
$18 - $19 an hour
Hotel Front Desk Agent
Fairfield Inn by Marriott —Rancho Cucamonga, CA
Job entails checking hotel guests in and out, making reservations, answering phones, multi-tasking, sales, cleaning and other office duties.
$16.90 - $17.50 an hour
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9d

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Front Desk Supervisor
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You feel comfortable addressing conflicts when they arise and making it right for our guests every time. You have a keen eye for detail, and understand the…
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Front Desk Representative
Hotel LeVeque, Autograph Collection —Columbus, OH
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the…
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2d

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Front Desk Supervisor

Ontario Airport Hotel & Conference Center
Ontario, CA

Quick Apply

Job Details

Full-time
$20.00 - $26.50 an hour

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Food provided

Qualifications

Customer relationship building
Team leadership
Night audit
Managing hospitality teams
Supervising experience
Property management systems (PMS)
Front desk
Safety equipment
Receptionist experience within hospitality industry
Leadership
Time management

Full Job Description

The Ontario Airport Hotel and Conference Center is seeking a highly motivated and experienced Hotel Front Desk Supervisor. Under new ownership, we are embarking on a dynamic renovation and rebranding journey, and we need a passionate, results-oriented during this thrilling phase of growth. If you have a passion for hospitality, excellent customer service skills, and strong leadership abilities, we would love to hear from you.

Responsibilities:

Supervise the front desk team, ensuring optimal staffing levels and efficient operations.
Always provide the highest quality of service to the customer.
Check guests in and out efficiently and in a friendly manner.
Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies.
Take reservation requests efficiently.
Answer switchboard in accordance with standards of proper telephone etiquette.
Block rooms and handles special requests.
Monitor room availability and offer Rooms Division Manager and GM assistance in yield management and restrictions.
Handle safe deposits by guests per established procedures.
Keep lobby and desk area clean and presentable.
Train and develop front desk staff to provide high-quality service and meet company standards.
Handle guest inquiries, reservations, and check-in/check-out processes in a professional and timely manner.
Resolve guest complaints and issues effectively, ensuring guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
Oversee front office operations in the absence of the Lead Front Desk Supervisor or Rooms Division Manager.

Qualifications:

Minimum 1 year of experience in hotel front desk operations, preferably in a supervisory role.
Excellent customer service skills, with a focus on building positive relationships with guests.
Strong organizational and time management abilities.
Proficient in using hotel property management systems and reservation software.
Ability to work effectively under pressure and in a fast-paced environment.

Availability: The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands

Additional Responsibilities: Please be aware that this job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required of the employee for this position.

Why Join Us? At the Ontario Airport Hotel & Conference Center, we take pride in creating exceptional guest experiences and fostering a team culture where professionalism, hospitality, and personal connections thrive. As a Night Audit Agent, you'll be at the forefront of our guest journey—offering a warm welcome, assisting with their needs, and setting the tone for a memorable stay. Be part of a reimagined hospitality experience where your service leaves a lasting impression from the very first interaction.

Our team is built on three core values: we're trustworthy, approachable, and just the right amount of visionary. That means you can count on us, feel comfortable being yourself, and get excited about where we’re headed together. It's more than just a job—it’s a place where great people and bold ideas come together.

Manhattan Hospitality Advisors is committed to equal employment opportunity. We provide equal opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $20.00 - $26.50 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Food provided
Free parking
Health insurance
Paid time off
Vision insurance

Experience:

Supervising experience: 1 year (Required)
Front desk: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in upland ca

Front Desk Supervisor

Operations Supervisor

Front Office Manager

Pet Hotel: Front Desk Reservation Specialist

Front Desk Agent/Night Audit

Room Sales Manager

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