Top 62 Information technology manager Jobs in Upper Arlington Oh

Technical Account Manager, MSP / IT Services (3+ yrs exp. req.)
#twiceasnice Recruiting —Ohio
- $100,000 - $115,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Paid holidays
- Health insurance
Quick Apply
1d
IT Product Manager - Digital Manufacturing
The Marzetti Company —Columbus, OH
- Full-time
- 5 years
- Mid-level
- Travel
Account Manager - IT Staffing
Stafford Technology —Worthington, OH
- $75,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
13d
Manager, Information Technology - End User Support
Battelle —Columbus, OH
- Full-time
- Hybrid work
- Office
- Master's degree
- Bachelor's degree
- Wellness program
- Health insurance
2d
Information Technology Supervisor 1
State of Ohio - Youth Services - Central Office —Columbus, OH
- $84,032 - $119,954 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Access
- Paid training
- Paid holidays
7d
IT Manager
VAUGHN INDUSTRIES LLC —Lewis Center, OH
- $115,000 - $150,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid jury duty
- Health savings account
14h
IT Operations Manager
KANAWHA SCALES & SYSTEMS LLC —Columbus, OH
- $105,000 - $120,000 a year
- 5 years
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —West Jefferson, OH
- $116,800 - $160,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Paid parental leave
- AD&D insurance
IT Manager
MA Design —Columbus, OH
- Google Workspace
- Azure
- Computer Science
- Profit sharing
- Health savings account
1d
IT SharePoint Manager (Information Technology Manager 1)
State of Ohio - Medicaid —Columbus, OH
- $48.93 - $69.94 an hour
- Overtime
- Computer Science
- Public speaking
- System design
- Paid holidays
- Health insurance
Manager of Technology
Yardmaster, Inc. —Blacklick, OH
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- 5 years
- ERP systems
- Dental insurance
- 401(k)
Quick Apply
3d
Supervisor, IT Service Center
Cardinal Health —Dublin, OH
- $67,500 - $111,710 a year
- On call
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
Director, IT Infrastructure Operations
OhioHealth —Columbus, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
Manager - IT Training
OhioHealth —Columbus, OH
- Full-time
- Hybrid work
- Nursing
- Office
- Bachelor's degree
Manager, IT Service Orchestration
Deloitte —Columbus, OH
- $97,000 - $179,000 a year
- Full-time
- Computer science
- Computer Science
- 3 years
2d
IT Service Management
Tata Consultancy Services —Westerville, OH
- $100,000 - $140,000 a year
- Training & development
- Senior level
- 10 years
- Commuter assistance
- Health insurance
6d
Rack Decom Manager, Rack Decommissioning Team
Amazon Data Services, Inc. —Dublin, OH
- $107,700 - $188,500 a year
- Weekends as needed
- Mid-level
- Mentoring
- Computer networking
- AD&D insurance
- Health insurance
8d
IT Ops Manager
Telhio Credit Union —Columbus, OH
- Azure
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
2d
IT Functional Manager-NetSuite Order Management
Orveon Global US LLC —Columbus, OH
- $98,000 - $130,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Opportunities for advancement
Quick Apply
7d
Data Center Operations Manager
EOS —New Albany, OH
- Maintenance
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply

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information technology manager jobs near upper arlington oh

Technical Account Manager, MSP / IT Services (3+ yrs exp. req.)

#twiceasnice Recruiting -
Ohio

Quick Apply

Job Details

Full-time
$100,000 - $115,000 a year
1 day ago

Benefits

Internet reimbursement
Paid holidays
Health insurance
Paid time off
Cell phone reimbursement

Qualifications

Growing experience
Term negotiation
Managing customer accounts
Customer relationship building
Disaster recovery
Account development
Technology security practices
High school diploma or GED
Managing clients in a customer support role
IT infrastructure
B2B business model
B2B
Mobile device management
Client retention strategy
Client growth strategy
Application support
Customer growth strategy
Account management
Cloud services

Full Job Description

Technical Account Manager – MSP / IT Services (3+ yrs exp. req.)
Location: must reside in the United States (central or eastern time zone preferred)
Salary: $100,000 - $115,000 + Sales Bonus ($110k-125k OTE) + Benefits
Benefits: Health Insurance, Holidays, Paid Time Off, Internet/Phone Reimbursement
Job Type: Full-Time | Remote - Work from Home + Travel
Typical Hours: Monday – Friday, 40-45 hours per week
Travel: Approximately 20%; mostly client visits, quarterly meetings at HQ
Start Date: ASAP
Sponsorship is not available

Technical Account Manager – MSP / IT Services (3+ yrs exp. req.) Description

Our client, a growing managed IT services provider headquartered in New York, is seeking a Technical Account Manager to join their remote U.S. team. In this role, you will own existing client relationships, manage escalations, uncover expansion opportunities, and help clients align IT needs with their business goals. The ideal candidate has experience retaining and growing B2B client accounts within an MSP, IT services, technical account management, or related technology environment. This role requires someone who can speak credibly with clients about cybersecurity, identity, networking, cloud, MDM, backup/disaster recovery, and application support. You must also be able to ask the right discovery questions, identify solution areas, and partner with engineers to scope the right path forward. This is a great opportunity to gain support for relevant training and technical certifications while growing into senior account, team leadership, or sales leadership responsibilities as the company scales.

Technical Account Manager – MSP / IT Services (3+ yrs exp. req.) Responsibilities

Manage relationships with an assigned portfolio of active client accounts
Serve as the main contact for client needs, concerns, and escalations
Lead Technology Business Reviews and discuss client IT roadmaps
Identify projects, upgrades, licensing needs, and growth opportunities
Ask discovery questions to understand pain points, business goals, technical gaps and budget
Present IT recommendations tied to client goals and budgets
Partner with engineers to scope solutions and next steps
Track account health, client activity, and opportunities in CRM
Monitor retention risks and address issues before they escalate
Keep clients informed on relevant security, device, infrastructure, and application needs

Technical Account Manager – MSP / IT Services (3+ yrs exp. req.) Qualifications

3+ years of technical account management or customer success experience required
Experience retaining and growing a long-term B2B client portfolio required
MSP, IT services, or related technology industry experience required
Knowledge of IT infrastructure, cybersecurity, networking, MDM, and cloud required
Technical communication and solution coordination required
Executive-level communication, relationship management, and negotiation skills required
Willingness to travel approximately 20% for client meetings required

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Pay: $100,000.00 - $115,000.00 per year

Benefits:

Health insurance
Paid time off

Application Question(s):

Residential location:
The targeted salary range is $100,000-$115,000 base + Sales Bonus (OTE $110k-125k) + Benefits. Is the targeted base and estimated commission within an acceptable range for you?

Education:

High school or equivalent (Required)

Experience:

technical account management or customer success : 3 years (Required)
retaining and growing a long-term B2B client portfolio : 3 years (Required)
MSP, IT services, or related technology industry : 3 years (Required)
executive-level communication and negotiation : 3 years (Required)
IT infrastructure, cybersecurity, networking, MDM & cloud : 3 years (Required)
remote work : 1 year (Preferred)

Willingness to travel:

100% (Preferred)

Work Location: Remote

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Refine Your Search

information technology manager jobs in upper arlington oh

Technical Account Manager, MSP / IT Services (3+ yrs exp. req.)

IT Product Manager - Digital Manufacturing

Account Manager - IT Staffing

Manager, Information Technology - End User Support

Information Technology Supervisor 1

IT Manager

IT Operations Manager

IT Manager, Ops Tech Solutions (OTS)

IT Manager

IT SharePoint Manager (Information Technology Manager 1)

Manager of Technology

Supervisor, IT Service Center

Director, IT Infrastructure Operations

Manager - IT Training

Manager, IT Service Orchestration

IT Service Management

Rack Decom Manager, Rack Decommissioning Team

IT Ops Manager

IT Functional Manager-NetSuite Order Management

Data Center Operations Manager

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