Top 2479 Customer experience associate Jobs in Upper Marlboro, Md

Branch Member Service Associate III - (Banking Experience Required) - Upper Marlboro, MD
NASA Federal Credit Union —Upper Marlboro, MD
- $23.00 - $27.50 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
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Branch Member Service Associate (Banking Experience Required) - Annapolis, MD
NASA Federal Credit Union —Annapolis, MD
- $21.00 - $28.75 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- Health savings account
- AD&D insurance
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Field Support Services, Associate
Peraton —Landover, MD
- $80,000 - $128,000 a year
- Up to 50% travel
- Bachelor of Science
- Master's degree
- Health savings account
- Paid holidays
Customer Service Associate
Wawa, Inc. —Upper Marlboro, MD
- $17.25 - $21.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Store Associate
CVS Health —Upper Marlboro, MD
- $15.30 - $22.30 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
13d
PT Sales Associate Cashier
Food Lion —Upper Marlboro, MD
- $15.30 - $22.50 an hour
- Part-time
- High school diploma or GED
- Cleaning
- Communication skills
Care Management Associate
CVS Health —Washington, DC
- $18.50 - $42.35 an hour
- Full-time
- Remote
- Microsoft Outlook
- Sales
- Research
- Health insurance
- Dental insurance
22h
Customer Success Associate
Cloudforce —National Harbor, MD
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- Organizational skills
- Free parking
- Paid parental leave
Quick Apply
Customer Service Associate - Temporary
Walgreens —Greater Upper Marlboro, MD
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Card Operations Associate - Payment Operations
WesBanco Bank, Inc. —Bowie, MD
- $18 - $20 an hour
- Remote
- Office
- High school diploma or GED
- Data entry
- Paid holidays
- Disability insurance
1d
PT Food Lion To Go Associate
Food Lion —Upper Marlboro, MD
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
8d
Customer Service Associate
Royal Farms —Upper Marlboro, MD
- $15 - $19 an hour
- Overtime
- Merchandising
- Ability to lift 50 pounds
- 16+ years old
14d
Billing & Customer Service Associate
The Cancer Letter —Washington, DC
- $60,000 a year
- Full-time
- Remote
- Google Workspace
- Mid-level
- Administrative experience
- Paid parental leave
- Dental insurance
Quick Apply
6d
Banking Associate- PT 30 Hrs. (Howard Shaw)
TD Bank —Washington, DC
- $23.75 - $31.00 an hour
- Part-time
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
12d
Customer Service Associate I
Dollar Tree —Upper Marlboro, MD
- $15.30 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Client Experience Associate - Anacostia
PNC Financial Services Group —Washington, DC
- $40,500 - $67,500 a year
- Full-time
- Office
- No degree
- 1 year
- Wellness program
- Health savings account
PT Deli Bakery Sales Associate
Food Lion —Upper Marlboro, MD
- $15.80 - $23.70 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Bakery
Pharmacy Customer Service Associate
Walgreens —Largo, MD
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Grocery Sales Associate
Weis Markets —Upper Marlboro, MD
- $15.30 - $22.00 an hour
- Part-time
- OSHA
- Sales
- Merchandising
- AD&D insurance
- Disability insurance
Front Desk Associate (Per-diem -HD 9/1/2026) Float between District Heights, MD & Columbia Heights, DC
PM Pediatrics Management Group —District Heights, MD
- $17 - $28 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
14d

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Branch Member Service Associate III - (Banking Experience Required) - Upper Marlboro, MD

NASA Federal Credit Union -
Upper Marlboro, MD

Quick Apply

Job Details

Full-time
$23.00 - $27.50 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Credit union membership
Life insurance
Referral program

Qualifications

Financial sales
Financial services customer support

Full Job Description

As a Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous benefits opportunity. This role will require travel to other locations on an as needed basis. You must have reliable transportation. Must have current or previous banking experience. Experience opening new personal accounts and processing consumer loans.

Job Duties and Responsibilities

Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.
Identifies member needs to provide solutions on products that meet the member's needs and facilitate the member's financial security.
Responds to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit and ATM cards and loan applications.
Processes a variety of financial transactions on member accounts including deposits, withdrawals, funds transfers loan payments, check orders, share certificates, ACH/payroll/direct deposit, dire transfers, and stop payment set up and changes.
Handles complex member situations such as deceased member, guardianships, and representative payee accounts.
Handles consumer loan application processing, document collection, and disbursements.
Advises members regarding available insurance protection (life, disability, gap, etc.).
All MSAs may be temporarily assigned to other branches or departments (Call Center) to meet the business needs of the Credit Union.
All MSAs may be assigned duties to support other areas in the Credit Union.
All MSAs are expected to support the Call Center queues (phone and email).

Education and Experience: Member Service Associate II

High school diploma or general education degree (GED).
Bank/Credit Union experience with at least 6-months of opening Personal Accounts such as savings, checking, CDs, Money Market.
Experience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts, Guardianship Accounts, Estate, and Foreign Accounts. Experience with sales/cross-selling.

Member Service Associate III

High school diploma or general education degree (GED).
Bank/Credit Union experience with Broad and Advanced financial products such as Life and Disability Insurance, Gap Insurance.
Advanced Accounts experience required such as HSA, IRA, and Business accounts, Loan Processing, counseling experience.
Advanced sales/cross-selling experience.

Our generous benefit package includes:

Salary: Position is overtime eligible.
Branch MSA II: $23 - $24.50
Branch MSA III: $26 - $27.50
Work Schedule: All MSAs are scheduled to work a minimum of two Saturdays per month including MSAs assigned to branches without Saturday hours. The typical work week is approximately 40 hours. MSAs must be available between the hours of 7:30 am and 5:30 pm Monday - Thursday, 7:30 am and 6:30 pm Friday and 8:30 am and 1:30 pm on Saturday. Specific shifts will be scheduled based on branch location operating hours

NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, and more.

+Insurance coverage begins the 1st day of the month, following 30 days after hire date.

100% Credit Union-Paid

Health Insurance (Choice of two nationwide PPO plans)
High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible) +*
Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible) +
Dental Insurance: Generous employer contribution toward premium+
Vision Insurance: Generous employer contribution toward premium+
Long-term Disability Insurance+*
Flexible Spending Medical Account (FSA)+
Flexible Spending Dependent Care Account+
Health Savings Account (HSA)+
Voluntary Supplemental Life Insurance+
Voluntary Dependent Life Insurance+
Voluntary Short-term Disability Insurance+
401(k) with employer match up to 6% and immediate 100% vesting
Gain Sharing Bonus (eligibility rules apply) *
Life Insurance/AD&D+*
Vacation Leave (excluding Outside Loan Officers)
Sick and Safe Leave
11 Paid Holidays
Education Assistance
Employee Referral Bonus*
Credit Union Membership Eligible
Employee Assistance Program+*
Identity Theft Protection (Additional fee to add family members) +*
Pet Health Insurance
Employee Discount Program

All benefits are based on meeting NASA Federal Credit Union's eligibility requirements and the carrier's terms and conditions.

We're Stronger Together

At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.

Posted 4/21/26

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

customer experience associate jobs in upper marlboro, md

Branch Member Service Associate III - (Banking Experience Required) - Upper Marlboro, MD

Branch Member Service Associate (Banking Experience Required) - Annapolis, MD

Field Support Services, Associate

Customer Service Associate

Store Associate

PT Sales Associate Cashier

Care Management Associate

Customer Success Associate

Customer Service Associate - Temporary

Card Operations Associate - Payment Operations

PT Food Lion To Go Associate

Customer Service Associate

Billing & Customer Service Associate

Banking Associate- PT 30 Hrs. (Howard Shaw)

Customer Service Associate I

Client Experience Associate - Anacostia

PT Deli Bakery Sales Associate

Pharmacy Customer Service Associate

Grocery Sales Associate

Front Desk Associate (Per-diem -HD 9/1/2026) Float between District Heights, MD & Columbia Heights, DC

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Job Duties and Responsibilities

Education and Experience: Member Service Associate II

Member Service Associate III

Our generous benefit package includes:

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