Top 17 Phone operator Jobs in Upper Marlboro Md

Communications Center Customer Service Rep
MedStar Health —Washington, DC
- $22.21 - $33.79 an hour
- Overnight shift
- Hospital
- Basic math
- High school diploma or GED
2d
Telecommunications Operator (20 hours)
MedStar Health —Washington, DC
- $18.40 - $29.74 an hour
- Part-time
- Writing skills
- High school diploma or GED
- Trade school
1d
Communications Operator (Part-time Weekends)
MedStar Health —Washington, DC
- $18.00 - $29.74 an hour
- Part-time
- High school diploma or GED
- Typing
- Communication skills
7d
COMMUNICATIONS OPERATOR
Calvert Health System —Prince Frederick, MD
- $15 - $21 an hour
- Weekends as needed
- Hospital
- High school diploma or GED
- Entry level
Quick Apply
Call Center Operator - Overnights
ITCON Services —Bethesda, MD
- Overnight shift
- Dedicated
- Mid-level
- High school diploma or GED
Quick Apply
Call Center Operator
ITCON Services —Bethesda, MD
- Monday to Friday
- Dedicated
- Mid-level
- High school diploma or GED
Quick Apply
Communications Operator
MedStar Health —Washington, DC
- $18.40 - $29.74 an hour
- Full-time
- High school diploma or GED
- Typing
- Communication skills
Communications Specialist (Evening Shift)
VHC Health —Arlington, VA
- $19.17 - $29.90 an hour
- Part-time
- Hospital
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
1d
Telecommunication Assistant
Johns Hopkins Medical Management Corporation —Washington, DC
- $22 an hour
- Part-time
- Hospital
- Writing skills
- High school diploma or GED
Quick Apply
11d
Communications Specialist (Night Shift)
VHC Health —Arlington, VA
- $19.17 - $29.90 an hour
- Full-time
- Hospital
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Telephone Assistant
University of Maryland Medical System —Glen Burnie, MD
- Weekends as needed
- Hospital
- Writing skills
- English
Cashier / Phone Operator / Part Time
Beyer Volvo of Falls Church —Falls Church, VA
- Part-time
- Dealership
- High school diploma or GED
- Communication skills
Quick Apply
Cashier / Phone Operator / Full Time
Beyer Volvo of Falls Church —Falls Church, VA
- Weekends as needed
- Dealership
- High school diploma or GED
- Communication skills
Quick Apply
Cashier / Phone Operator
Beyer Volvo of Falls Church —Falls Church, VA
- Weekends as needed
- Dealership
- High school diploma or GED
- Communication skills
Quick Apply

Discover related jobs

Based on your search for phone operator jobs.

Dental Receptionist/Front Desk
DC Dental Care —Fredericksburg, VA
Greet & promptly acknowledge patient’s presence in the waiting room. Check-in/register new & existing patients in Dentrix. Answers phone in a timely manner.
$19 - $21 an hour
Quick Apply
Medical Receptionist
PM Kidz —Huntingtown, MD
*Minimum of 1 year of experience as a medical receptionist* (pediatric experience preferred). Ensure a clean and organized front desk area.
$18 - $22 an hour
Quick Apply
9d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
Full-Time PBX - Telephone Operator
Hyatt Regency Columbus —Columbus, OH
Responsible for answering incoming calls to the Hyatt Regency Columbus and must have good typing skills, a positive attitude and excellent phone demeanor.
14d

Show more jobs in cities nearby

I want to receive the latest job alert for phone operator in upper marlboro md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

phone operator jobs near upper marlboro md

Communication Specialist jobs in Arlington, VA

Telecommunications Operator jobs in Washington, DC

Communications Operator jobs in Washington, DC

Customer Service Representative jobs in Washington, DC

Call Center Representative jobs in Bethesda, MD

Communication Specialist jobs in Springfield, IL

Communication jobs in Houston, TX

Professional Communication Teacher jobs in Texas

Communication Specialist jobs in Asheville, NC

Patient Safety Specialist jobs in Chicago, IL

Communication Specialist jobs in Evansville, IN

Communication Specialist jobs in Rensselaer, NY

Telecommunications Operator jobs in Chicago, IL

Telecommunications Operator jobs in Cleburne, TX

Telecommunications Operator jobs in Boston, MA

Telecommunications jobs in Indianapolis, IN

Telecommunications Operator jobs in Boca Raton, FL

Crane Operator jobs in Maryland

Entry Level Heavy Equipment Operator jobs in Texas

Communication Specialist jobs in Rochester, NY

Communications Center Customer Service Rep

MedStar Health -
Washington, DC

Apply Now

Job Details

Full-time
$22.21 - $33.79 an hour
2 days ago

Qualifications

Phone communication
Basic math
High school diploma or GED
Telephone systems
Typing
Grammar Experience

Full Job Description

About this Job:

Status: Full-time, 40 hours per week

Schedule: Rotating day/evening/overnight shifts with every other weekend required

This Full-Time position will be represented by the Service Employees International Union (SEIU) Local 722.

General Summary of Position
Supports the hub of communication at MedStar Washington Hospital Center (MWHC). Provides the initial contact and impression for callers to the hospital and assists customers with incoming and outgoing services. Acts as the point of contact for the activation of in-house emergency response systems. Executes requests to page clinical and non-clinical associates. Answers questions relative to patient information in accordance with MWHC policy. Provide information in response to inquiries about products and services and to handle and resolve complaints.

Primary Duties and Responsibilities

Responds to calls made to MWHC employing great customer service skills in order to provide a positive experience.
Receives and processes service requests from patients guests physicians and MWHC associates. Responds to customer inquiries and concerns. Follows up with customers as appropriate to ensure customer satisfaction.
Generates and dispatches service request work orders for completion by vendors.
Assists patients by confirming appointment times through MedConnect.
Receives and processes requests for emergency and non-emergency calls for patients physicians departments and services of MedStar Washington Hospital Center. Answers incoming MWHC calls and routes or assists callers in locating patients guests physicians or employees. Answers questions regarding patient information as appropriate.
Activates and dispatches all stat calls pages and code teams in emergent situations including Code Blue Code Yellow Code Orange Code Pink Code Stork Code Heart Code One Code Rapid Response Code Critical Airway Code StarPort Code Red Code BERT Code Black Code Green Code Purple Code Gray Code Silver Code White Stat EKG and Anesthesia Stat.
Monitors the emergency alarm system and maintains appropriate alarm log in the communications system data base.
Maintains the Communication Center as a base station for emergency security fire and engineering calls. Monitors emergency alarm(s) on computer screen. Updates Computer Maintenance Management System (CMMS) customer service database and spreadsheets as needed with updated service information.
Assists with the training of new hires and temporary employees on Computer Maintenance Management System (CMMS) customer service database email Live chat and Call Center procedures.
Provides informal assistance such as technical guidance and/or training to co-workers.
Provides Call Center services. Documents/relays messages received for clients per established procedures to include: Physicians house staff and other WHC personnel. Requests for engineering services and other appropriate MWHC departments.
Completes data entry in multiple systems including: Intellides Everbridge Physician On-call schedule
Tracks updates and edits changes to physician on-call schedule. Contacts physician and other providers using on-call schedules and paging or other text messaging systems.
Acts as the point of contact for pager distribution.
Makes public address announcements.
Assists patients guests physicians and MWHC staff in placing external and long-distance calls.
Conducts testing of overhead page system and code groups as necessary.
Coordinates disaster communications during hospital disasters as appropriate.
Participates in on-going education quality assurance tasks and other projects as assigned.

Minimal Qualifications
Education

High School Diploma or GED required
May require up to l year of technical or other specialized training.

Experience

6 to 12 months experience such as in a customer service environment (e.g.: telemarketing or telephone operator) where keyboarding is required

Knowledge Skills and Abilities

Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals.
May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier comparison or checking of reports records and related data. Job requires extensive keyboarding hand writing and use of telephone equipment.

This position has a hiring range of : USD $22.21 - USD $33.79 /Hr.

Apply Now

Refine Your Search

phone operator jobs in upper marlboro md

Communications Center Customer Service Rep

Telecommunications Operator (20 hours)

Communications Operator (Part-time Weekends)

COMMUNICATIONS OPERATOR

Call Center Operator - Overnights

Call Center Operator

Communications Operator

Communications Specialist (Evening Shift)

Telecommunication Assistant

Communications Specialist (Night Shift)

Telephone Assistant

Cashier / Phone Operator / Part Time

Cashier / Phone Operator / Full Time

Cashier / Phone Operator

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for phone operator in upper marlboro md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected