Top 1405 Patient services representative Jobs in Upper Saddle River, Nj

Member Care Advocate
EmpiRx Health, LLC —Montvale, NJ
- $50,890 - $63,612 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Medical Front Desk Concierge / Patient Experience Coordinator
Visco Spine & Joint Center —Hoboken, NJ
- From $21 an hour
- Full-time
- Private practice
- Spanish
- Mid-level
- Paid training
- Wellness program
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Medical Office Coordinator
Contemporary Care, LLC —Greenwich, CT
- $20 - $24 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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Japanese Bilingual Receptionist
Ohana Dental —Midland Park, NJ
- $22 - $27 an hour
- Full-time
- Dental office
- No experience needed
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
1d
Member Services Representative
HAMASPIK CHOICE INC —Spring Valley, NY
- $19 - $23 an hour
- Full-time
- Spanish
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Clinical Support Tech
Westchester Medical Center —Suffern, NY
- $28.78 an hour
- Full-time
- Psychiatry
- Hospital
- HIPAA
Coordinator, Perioperative Services
Westchester Medical Center —Suffern, NY
- $28.78 an hour
- Full-time
- Psychiatry
- Hospital
- High school diploma or GED
8d
Patient Care Coordinator
ARC Dental and Implant Center —Montvale, NJ
- $25 - $30 an hour
- Part-time
- Dental office
- In-person
- 1 year
- Paid training
- Employee discount
Quick Apply
6d
Patient Care Coordinator - Dr. Gregory Kazarian
Hospital for Special Surgery —Paramus, NJ
- $26.65 - $40.87 an hour
- Full-time
- Microsoft Excel
- Typing
- Associate's degree
Patient Service Representative
Prism Vision Group —Paramus, NJ
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Dental Patient Coordinator
Cornerstone Dental of Mahwah LLC —Mahwah, NJ
- $22 - $27 an hour
- Part-time
- Dental office
- US work authorization
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
6d
Medical Drug and Authorization Specialist
Eye Centers of America, LLC —Wayne, NJ
- From $20 an hour
- Full-time
- Public speaking
- Mid-level
- In-person
- Health savings account
- Health insurance
Quick Apply
11d
Secretary/Receptionist/Assistant
Golden Healthcare Chiropractic Diagnostic PC —Spring Valley, NY
- $18 - $25 an hour
- Full-time
- Spanish
- English
- In-person
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12d
Front Desk Receptionist-Dental
La Petite Dent Pediatric Dentistry and Orthodontics —Nanuet, NY
- $24 an hour
- Full-time
- Dental office
- Pediatrics
- In-person
- Paid holidays
- Health insurance
Quick Apply
Front Desk Patient Coordinator
Back2health Chiropractic & Physical Therapy —Fair Lawn, NJ
- $19 - $22 an hour
- Part-time
- Bilingual
- Private practice
- Spanish
- Free parking
- Paid training
Quick Apply
Front Desk Floater
Sall Myers Medical Associates —Elmwood Park, NJ
- From $25 an hour
- Full-time
- Bilingual
- Google Workspace
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Medical Front Desk Receptionist – Ophthalmology
Andrew M Prince MD —Oradell, NJ
- $21 - $23 an hour
- Full-time
- Private practice
- HIPAA
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
12d
Dental Treatment Coordinator
La Petite Dent Pediatric Dentistry and Orthodontics —Nanuet, NY
- $34 an hour
- Full-time
- Dental office
- Mid-level
- Pediatrics
- Paid holidays
- Health insurance
Quick Apply
Patient Service Representative
Ramapo Dental Care —Suffern, NY
- $23 - $26 an hour
- Full-time
- Dental office
- Cleaning
- In-person
- Dental insurance
- 401(k)
Unit Clerk
Westchester Medical Center —Suffern, NY
- $21.98 an hour
- Part-time
- Acute care
- Psychiatry
- Hospital
1d

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Member Care Advocate

EmpiRx Health, LLC -
Montvale, NJ

Quick Apply

Job Details

Full-time
$50,890 - $63,612 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Productivity software
Pharmacy Technician Certification

Full Job Description

Member Care Advocate (Montvale, NJ)

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

Position Summary:

The Member Care Advocate plays a critical role in delivering high-quality, concierge-level service to EmpiRx Health members by providing administrative oversight and case management support. This role ensures timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers. The position supports population health initiatives through proactive engagement and adherence to defined KPIs and service standards. By collaborating cross-functionally, the Member Care Advocate contributes to improved health outcomes, member satisfaction, and operational excellence.

What You’ll Do:

Key Responsibilities:

Operations:

Manage assigned member cases using the population health management system, ensuring timely completion and accuracyServe as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issuesRespond to member inquiries and requests in a professional and timely mannerHandle email communications and administrative tasks aligned with service expectationsSupport concierge-level services and assist with member-focused projects under pharmacist supervision

Member Experience & Service Delivery:

Provide high-quality, consistent, and empathetic support to membersResolve member escalations efficiently within defined turnaround timesEnsure adherence to KPIs related to call handling, case resolution, and service qualityDeliver best-in-class member experience through attention to detail and responsiveness

Compliance & Collaboration:

Follow all applicable laws, regulations, and internal processesCollaborate with Clinical Account Executives and Client Management teams on member-related needsCommunicate effectively across internal departments to ensure coordinated care delivery

Maintain documentation accuracy and compliance within systems and workflows

What You Need:

Education & Experience (Mandatory):

Pharmacy Technician Certification (CPhT)
Minimum 2 years of experience in PBM, health plan, or MTM call center environment OR 4 years in hospital/retail pharmacy setting
Strong proficiency in Microsoft Office Suite
Excellent verbal and written communication skills
Strong time management and ability to work in a fast-paced environment
Customer service orientation with a focus on delivering high-quality member experience
Ability to work onsite 5 days per week

Experience (Preferred):

Bachelor’s degree
Active Pharmacy Technician license
Experience working with population health or case management systems
Prior experience supporting clinical or pharmacy operations teams

The expected salary range for this New Jersey position is between $50,890-63,612. Total earnings may also include various incentive options. Actual pay will be adjusted based on experience, education, geographic location, and other job-related factors as permitted by law. Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Tuition Reimbursement, Health Savings Account, and an Employee Assistance Program.)

Benefits And Perks

Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Health Savings Account, and an Employee Assistance Program.

EmpiRx Health is an Equal Opportunity Employer

At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.

Note: This job description is a general outline of responsibilities and qualifications for the role. Additional duties may be assigned, and the position may evolve to meet the organization's needs.

PI286086269

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Refine Your Search

patient services representative jobs in upper saddle river, nj

Member Care Advocate

Medical Front Desk Concierge / Patient Experience Coordinator

Medical Office Coordinator

Japanese Bilingual Receptionist

Member Services Representative

Clinical Support Tech

Coordinator, Perioperative Services

Patient Care Coordinator

Patient Care Coordinator - Dr. Gregory Kazarian

Patient Service Representative

Dental Patient Coordinator

Medical Drug and Authorization Specialist

Secretary/Receptionist/Assistant

Front Desk Receptionist-Dental

Front Desk Patient Coordinator

Front Desk Floater

Medical Front Desk Receptionist – Ophthalmology

Dental Treatment Coordinator

Patient Service Representative

Unit Clerk

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