Top 1399 Patient services representative Jobs in Upper Saddle River Nj

Member Care Advocate
EmpiRx Health, LLC —Montvale, NJ
- $50,890 - $63,612 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Admissions Coordinator
Alvin Kahn and Associates LLC —Wayne, NJ
- $75,000 - $90,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- In-person
- Health insurance
- Dental insurance
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8d
Front Desk Patient Coordinator
Back2health Chiropractic & Physical Therapy —Fair Lawn, NJ
- $19 - $22 an hour
- Part-time
- Bilingual
- Private practice
- Spanish
- Free parking
- Paid training
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Medical Front Desk Coordinator – Ophthalmology
Andrew M Prince MD —Oradell, NJ
- $21 - $23 an hour
- Full-time
- Private practice
- Spanish
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
2d
Front Desk Receptionist
SZL Oral Surgery —New York, NY
- $29 - $33 an hour
- Full-time
- Microsoft Word
- Dental office
- Microsoft Excel
- Health insurance
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Front Desk Receptionist
Saddle River Eyecare —Saddle River, NJ
- $20 - $25 an hour
- Part-time
- Computer literacy
- Organizational skills
- In-person
- Paid time off
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Patient Care Coordinator - Dr. Gregory Kazarian
Hospital for Special Surgery —Paramus, NJ
- $26.65 - $40.87 an hour
- Full-time
- Microsoft Excel
- Typing
- Associate's degree
Registrar, Patient Access Center (PAC DI), Part Time, Day
Valley Health System of Ridgewood NJ —Paramus, NJ
- $20.86 - $26.07 an hour
- Part-time
- Hospital
- Customer service
- Writing skills
- Commuter assistance
- AD&D insurance
10d
Front Desk Receptionist
Allendale Family & Cosmetic Dentistry —Allendale, NJ
- $18 - $27 an hour
- Part-time
- Inventory management
- Office
- Administrative experience
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FRONT DESK RECEPTION
BCD Health Partners LLC —Westwood, NJ
- Full-time
- High school diploma or GED
- Entry level
Medical Receptionist / Front Desk
Fyzical —Paramus, NJ
- Computer literacy
- No experience needed
- High school diploma or GED
Lobby Receptionist, Security, Full Time, Day
Valley Health System of Ridgewood NJ —Paramus, NJ
- $18.82 - $23.53 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Commuter assistance
- AD&D insurance
Patient Access Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $24.30 - $30.51 an hour
- Full-time
- Remote
- 2 years
- Entry level
- Health insurance
- Paid time off
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Client Care Coordinator
SkinSpirit —Park Ridge, NJ
- $20 - $28 an hour
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
- Paid holidays
- Health insurance
FT Front Desk Coordinator
IVX Health —Paramus, NJ
- $25.00 - $27.50 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
- Continuing education credits
- Health savings account
Quick Apply
Front Desk/Receptionist
BCD Health Partners LLC —Westwood, NJ
- Computer literacy
- High school diploma or GED
- Organizational skills
Medical Receptionist / Front Desk
FYZICAL Therapy and Balance Centers —Paramus, NJ
- Full-time
- Hybrid work
- Google Workspace
- Computer literacy
- No experience needed
Quick Apply
Patient Service Representative
Prism Vision Group —Ridgewood, NJ
- $19.30 - $40.15 an hour
- Computer literacy
- HIPAA
- English
3d
Patient Care Coordinator
JC Endodontics —Paramus, NJ
- $25 - $30 an hour
- Full-time
- Dental office
- Office
- In-person
- Health insurance
- 401(k)
Quick Apply
2d
Medical Receptionist/Front Desk
New Century Spine and Outpatient Surgical Institute —Paramus, NJ
- $20 - $22 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Medical office experience
- Health insurance
- Paid time off
Quick Apply

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Member Care Advocate

EmpiRx Health, LLC -
Montvale, NJ

Quick Apply

Job Details

Full-time
$50,890 - $63,612 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Productivity software
Pharmacy Technician Certification

Full Job Description

Member Care Advocate (Montvale, NJ)

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

Position Summary:

The Member Care Advocate plays a critical role in delivering high-quality, concierge-level service to EmpiRx Health members by providing administrative oversight and case management support. This role ensures timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers. The position supports population health initiatives through proactive engagement and adherence to defined KPIs and service standards. By collaborating cross-functionally, the Member Care Advocate contributes to improved health outcomes, member satisfaction, and operational excellence.

What You’ll Do:

Key Responsibilities:

Operations:

Manage assigned member cases using the population health management system, ensuring timely completion and accuracyServe as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issuesRespond to member inquiries and requests in a professional and timely mannerHandle email communications and administrative tasks aligned with service expectationsSupport concierge-level services and assist with member-focused projects under pharmacist supervision

Member Experience & Service Delivery:

Provide high-quality, consistent, and empathetic support to membersResolve member escalations efficiently within defined turnaround timesEnsure adherence to KPIs related to call handling, case resolution, and service qualityDeliver best-in-class member experience through attention to detail and responsiveness

Compliance & Collaboration:

Follow all applicable laws, regulations, and internal processesCollaborate with Clinical Account Executives and Client Management teams on member-related needsCommunicate effectively across internal departments to ensure coordinated care delivery

Maintain documentation accuracy and compliance within systems and workflows

What You Need:

Education & Experience (Mandatory):

Pharmacy Technician Certification (CPhT)
Minimum 2 years of experience in PBM, health plan, or MTM call center environment OR 4 years in hospital/retail pharmacy setting
Strong proficiency in Microsoft Office Suite
Excellent verbal and written communication skills
Strong time management and ability to work in a fast-paced environment
Customer service orientation with a focus on delivering high-quality member experience
Ability to work onsite 5 days per week

Experience (Preferred):

Bachelor’s degree
Active Pharmacy Technician license
Experience working with population health or case management systems
Prior experience supporting clinical or pharmacy operations teams

The expected salary range for this New Jersey position is between $50,890-63,612. Total earnings may also include various incentive options. Actual pay will be adjusted based on experience, education, geographic location, and other job-related factors as permitted by law. Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Tuition Reimbursement, Health Savings Account, and an Employee Assistance Program.)

Benefits And Perks

Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Health Savings Account, and an Employee Assistance Program.

EmpiRx Health is an Equal Opportunity Employer

At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.

Note: This job description is a general outline of responsibilities and qualifications for the role. Additional duties may be assigned, and the position may evolve to meet the organization's needs.

PI286086269

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Refine Your Search

patient services representative jobs in upper saddle river nj

Member Care Advocate

Admissions Coordinator

Front Desk Patient Coordinator

Medical Front Desk Coordinator – Ophthalmology

Front Desk Receptionist

Front Desk Receptionist

Patient Care Coordinator - Dr. Gregory Kazarian

Registrar, Patient Access Center (PAC DI), Part Time, Day

Front Desk Receptionist

FRONT DESK RECEPTION

Medical Receptionist / Front Desk

Lobby Receptionist, Security, Full Time, Day

Patient Access Specialist I #Full Time #Remote

Client Care Coordinator

FT Front Desk Coordinator

Front Desk/Receptionist

Medical Receptionist / Front Desk

Patient Service Representative

Patient Care Coordinator

Medical Receptionist/Front Desk

I want to receive the latest job alert for patient services representative in upper saddle river nj

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