Top 215 Customer service supervisor Jobs in Urbana, Il

Automotive Service Department Manager
Illini Nissan —Champaign, IL
- $80,000 - $110,000 a year
- Full-time
- 5 years
- Budgeting
- Senior level
- Disability insurance
- Health insurance
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Maintenance Supervisor (Nantucket Cove)
The BAM Companies —Champaign, IL
- $26 - $29 an hour
- Mid-level
- Driver's License
- Supervising experience
- Paid holidays
- Health insurance
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2d
Residential House Manager – CILA | Direct Support Professional Supervisor | Leadership Opportunity
Marion County Horizon Center —Champaign, IL
- $23 an hour
- Full-time
- Background check
- No experience needed
- Mid-level
- Paid training
- Health insurance
Quick Apply
2d
Case Manager - Community Support Team
Rosecrance Inc. —Champaign, IL
- $22.50 an hour
- 10 hour shift
- Customer service
- Adults
- Mid-level
- Wellness program
- AD&D insurance
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Service Manager
Fairstead ESC LLC —Champaign, IL
- $27 - $29 an hour
- Overtime
- Mid-level
- 3 years
- Organizational skills
- Paid holidays
- Disability insurance
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IT Retail Service Support Manager
Busey Bank —Champaign, IL
- $63,000 - $87,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Profit sharing
- Wellness program
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Account Management Team Lead- Northeast
aventiv —Illinois
- $101,101.50 - $115,255.71 a year
- Remote
- Microsoft Excel
- Mid-level
- Finance
- Disability insurance
- Health insurance
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Customer Service/Retail Position
Stone Bridge Personnel —Longview, IL
- $12.50 an hour
- Part-time
- Computer literacy
- Pass drug screening
- Cash register
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12d
Retail Project Supervisor
Driveline —Champaign, IL
- $45,000 - $47,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Project management
- Health insurance
- Dental insurance
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Mortgage Loan Services Manager
Busey Bank —Champaign, IL
- $75,000 - $115,000 a year
- Full-time
- 5 years
- Data analysis skills
- Office
- Profit sharing
- Wellness program
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Full or Part Time Customer Service Team Member 78
Crew Carwash —Champaign, IL
- $16 - $17 an hour
- Full-time
- 18 years or older
- No experience needed
- Ability to stand for extended periods
- Paid holidays
- Dental insurance
2d
Retail Store Supervisor
Sunnyside —Champaign, IL
- $25 - $27 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
6d
Supervisor Customer Service
Graybar Electric Company, Inc. —Champaign, IL
- From $62,000 a year
- Full-time
- Sales
- Mid-level
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
5d
Customer Service Coordinator
Flex-N-Gate —Urbana, IL
- $50,000 - $56,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
- Paid holidays
- Disability insurance
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Customer Service Account Clerk (Part-Time)
City of Urbana —Urbana, IL
- $25.80 - $32.89 an hour
- Part-time
- Inventory management
- Office
- Residential
4d
Associate Director, Customer Service
Human Kinetics Inc —Champaign, IL
- $56,300 - $72,100 a year
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick Apply
Warehouse Supervisor
Richmond Management Group —Champaign, IL
- $53,308.79 - $64,199.83 a year
- Full-time
- Heavy lifting
- Mid-level
- Forklift
- Paid time off
Quick Apply
4d
Customer Svc Front End Mgr - Champaign, IL
Meijer —Champaign, IL
- $48,250 - $75,750 a year
- Full-time
- Merchandising
- Mid-level
- Bachelor's degree
- Store discount
- Paid parental leave
8d
Customer Service Representative
Motion Industries (MOT) —Champaign, IL
- $18 - $22 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
5d
Residential Services Manager
Courage Connection —Urbana, IL
- $60,000 a year
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d

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customer service supervisor jobs near urbana, il

Automotive Service Department Manager

Illini Nissan -
Champaign, IL

Quick Apply

Job Details

Full-time
$80,000 - $110,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Financial operations
Staff performance monitoring
Stakeholder engagement
Staff supervision
Maintenance inventory management
Team supervision
Managing pricing strategies for product lines
Workflow management (operations management method)
5 years
Safety regulations
Facilities management
Presentations for conferences or internal meetings
Auto service management
Meeting scheduling
Team development
Hiring
Forecasting
Implementation of OSHA safety standards
Technical skills instruction
Budgeting
Clean workspace maintenance
Senior level
Team motivation (leadership skill)
Staffing management
General management
Payroll record maintenance
Organizational budget management
Quality control experience within automotive industry
Team building

Full Job Description

Job Summary: Manages the efficient and profitable operation of the service department. Oversees all service personnel, including supervisors; manages team member performance, creating and maintaining workflow between different areas of the department, and upholds standards expected by OSHA, our leadership team, our manufacturers, and our customers.

Benefits and Perks:

Competitive compensation, plus performance bonuses
Paid Time Off
Benefits including Medical, Dental, Vision, Short term disability insurance, long term disability insurance
Employee discount

Key Responsibilities and Duties:

Forecasts goals and objectives for Service Departments and monitors performance. Coordinates and participates in management meetings and department meetings. Oversees department budgets. Develops dealership service pricing plans with the General Manager. Monitors sales and hours relative to expectations on warranty ROs.
Monitors the needs and performance of personnel in service departments. Hires, trains, motivates, and monitors service department personnel, including supervisors. Oversees technicians’ daily productivity reports and corresponding payroll records. Monitors the quality of repairs performed and any comebacks. Facilitates necessary technical training. Encourages harmony and teamwork between team members.
Manages facilities and equipment. Ensures the facilities are kept clean and safe. Ensures proper inventory, care, and storage of specialized equipment. Keeps abreast of new equipment and tools available and recommends purchases.

Qualifications and Skills:

Ability to read and understand technical information (safety rules, operating and maintenance instructions and procedure manuals), and business information (general business periodicals, professional journals, governmental regulations, financial reports and legal documents).

Ability to write routine reports and business correspondence.

Presentation skills; effectively presents information to customers, employees, public groups, top management, and other stakeholders, answers questions.

Minimum of five years related experience and/or training is required.

WMI is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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Refine Your Search

customer service supervisor jobs in urbana, il

Automotive Service Department Manager

Maintenance Supervisor (Nantucket Cove)

Residential House Manager – CILA | Direct Support Professional Supervisor | Leadership Opportunity

Case Manager - Community Support Team

Service Manager

IT Retail Service Support Manager

Account Management Team Lead- Northeast

Customer Service/Retail Position

Retail Project Supervisor

Mortgage Loan Services Manager

Full or Part Time Customer Service Team Member 78

Retail Store Supervisor

Supervisor Customer Service

Customer Service Coordinator

Customer Service Account Clerk (Part-Time)

Associate Director, Customer Service

Warehouse Supervisor

Customer Svc Front End Mgr - Champaign, IL

Customer Service Representative

Residential Services Manager

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