Top 123 Customer service representative Jobs in Urbana, Oh

Customer Success Rep I - Hybrid AZ/NJ/OH/FL
4 Over llc —Huber Heights, OH
- $18 - $19 an hour
- 8 hour shift
- Hybrid work
- Spanish
- English
- Microsoft Office
- AD&D insurance
- Paid holidays
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Customer Support Representative l - i Store
Clopay Corporation —Troy, OH
- $19.50 an hour
- Full-time
- Residential
- High school diploma or GED
- 1 year
14d
Customer Service Specialist
ITW Food Equipment Group —Troy, OH
- $60,000 - $72,000 a year
- Full-time
- Marketing
- Mid-level
- 3 years
Customer Service Representative
U-Haul —Springfield, OH
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Transcat, Inc. —Marysville, OH
- $24 - $26 an hour
- Monday to Friday
- Computer skills
- Associate's degree
- 2 years
- Employee stock purchase plan
- Health insurance
Quality Assurance Representative I (hybrid) - OH, AZ, NJ
4 Over llc —Huber Heights, OH
- $20 - $21 an hour
- Full-time
- Hybrid work
- English
- High school diploma or GED
- Conflict management
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Rep
Lincare Inc. —Springfield, OH
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Manufacturing Customer Service Representative
Thermoid —Bellefontaine, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Support Representative l - i Store
Clopay —Troy, OH
- $19.50 an hour
- Full-time
- Residential
- High school diploma or GED
- 1 year
Quick Apply
14d
MVECA Customer Service Coordinator
Miami Valley Educational Computer Association (MVECA) —Yellow Springs, OH
- Email
- Customer service
- High school diploma or GED
- Associate's degree
21h
Customer Service Representative - State Farm Agent Team Member
Chris Hunt - State Farm Agent —Springfield, OH
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Bellefontaine, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate I
Dollar Tree —Urbana, OH
- $11.00 - $11.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Specialist
Fairborn License Bureau (BMV) —Fairborn, OH
- $16 - $18 an hour
- Full-time
- Background check
- Office
- Typing
- Paid training
- Paid holidays
Quick Apply
9d
Customer Service Associate
Roses —Springfield, OH
- Part-time
- High school diploma or GED
- Organizational skills
- Cleaning
Quick Apply
Regional Service Products Administrator
Hobart Service —Troy, OH
- Full-time
- Marketing
- Mid-level
- 3 years
Customer Service Associate II
Dollar Tree —Urbana, OH
- $11.00 - $11.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Advisor 1 - Yellow Springs
WesBanco Bank, Inc. —Yellow Springs, OH
- Urgently hiring
- Microsoft Outlook
- Writing skills
- Mid-level
Eyewear Customer Service/Sales Advisor
MyEyeDr. —Springfield, OH
- Weekends as needed
- Patient care
- Entry level
- Retail sales
- Paid holidays
- Health insurance
Customer Service Representative - State Farm Agent Team Member
Lane Washington - State Farm Agent —Middleburg, OH
- $45,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Food provided
Quick Apply

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Customer Success Rep I - Hybrid AZ/NJ/OH/FL

4 Over llc -
Huber Heights, OH

Quick Apply

Job Details

Full-time
$18 - $19 an hour

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Live chat
English
Microsoft Office
High school diploma or GED
Video conferencing software
Video conferences (communication methods)
Technical Proficiency

Full Job Description

At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees.

Do you love solving problems, making someone's day better, and turning frustration into relief? Are you the type who listens first and finds solutions fast? Then you might be the next superstar on our Customer Success team!
We’re looking for a Customer Success Representative (CSR) who thrives on delivering top-notch service and building real connections with customers. In this role, you won’t just answer questions—you’ll be a trusted guide, a helpful expert, and a vital part of a company that values empathy, initiative, and people-first thinking.
Whether it’s by phone or virtual chat, you’ll bring your communication skills, patience, and positivity to every interaction. If you're passionate about helping others, solving challenges, and being part of a supportive, high-performing team—this is the opportunity you’ve been waiting for. Bilingual in English and Spanish is highly desirable.

Summary: The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer relationships by actively listening, understanding individual needs, and implementing effective solutions. The CSR is responsible for resolving a wide range of inquiries and issues through customer education, proactive follow-up, and a commitment to creating a positive and professional customer experience.

Schedule: 1st shift, Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:30 AM – 5:30 PM, or similar. This is a hybrid position.

Salary Range: $18 - $19 hourly. Upon successful completion of the Level 1 Certification Test, employees will receive a $1/hour increase to their base pay rate.

Compensation commensurate with experience.

At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding.

Essential Duties and Responsibilities include the following:

Educate and assist customer base on company website, products, and services
Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a combination of the two
Provide customer feedback to department for new product and resource development
Accurately notate and record each customer interaction to ensure all accounts are updated
Be a knowledgeable point of contact for both new and existing customers
Handle complex requests with patience, professionalism, and empathy
Review and resolve situations in a timely manner by identifying customer concerns
Demonstrate a sense of urgency and dedication to exceed customer expectations and earn customer loyalty through accuracy, efficiency, courtesy, and knowledge
Listen actively and intently to gain a full understanding of the call; acknowledge key points and ask appropriate questions; interpret verbal cues to identify underlying concerns and motivations
Complete and process all required tasks
Regularly perform general housekeeping duties in your work area(s)
Adhere to all safety policies and protocols and maintain a safe working environment
Attend all department/company meetings
Other duties as assigned

For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description.

EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES:

High School Diploma or equivalent (GED) – required
Previous experience in customer service roles
Demonstrated history of stable employment
Bilingual in English and Spanish is highly desirable.
Experience in printing or wide format production – preferred

CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:

Self-Motivation & Accountability: Ability to stay focused on tasks, meet deadlines, and produce high-quality work with minimal supervision. Holding oneself accountable for managing workloads, handling responsibilities, and maintaining professional standards.
Communication Skills: Strong written and verbal communication abilities are vital. Being clear, concise, and professional in emails, messages, and virtual meetings is critical. Active listening, and the ability to interpret and clarify communication effectively. Ability to read and understand corporate policies, job-related documents, and written/verbal instructions in English to ensure effective and compliant job performance.
Technology Proficiency: Intermediate computer knowledge, ability to type 40+ WPM with accuracy. Basic Office 365 knowledge.
Time Management: Self-discipline to manage personal and professional tasks, prioritize work, and avoid distractions at home.
Adaptability and Flexibility: Being adaptable to rapidly changing situations or project pivots without the support of in-person guidance. Comfortable with new tools and technologies, especially when team needs evolve or new platforms are introduced.
Collaboration and Teamwork: Strong ability to work as part of a virtual team. This includes both synchronous (live meetings, chats) and asynchronous (emails, shared documents) communication. Building rapport with colleagues despite the lack of physical presence, maintaining team cohesion and morale.

4over LLC Company History:

4over LLC was founded in February of 2001. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others.

Health and Life Insurance-

Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
4over pays 100% of the employee’s premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000
Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment

401(k) Retirement Plan

New employees are eligible to enroll the first of the month, following 1 month of employment
Semi-annual open enrollment (January 1st and July 1st)
Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
Immediate Vesting

Holidays and PTO

9 Paid Holidays
Accumulating PTO to be used after 90-days of continuous and active full-time service

4over is an Equal Opportunity employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.

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Refine Your Search

customer service representative jobs in urbana, oh

Customer Success Rep I - Hybrid AZ/NJ/OH/FL

Customer Support Representative l - i Store

Customer Service Specialist

Customer Service Representative

Customer Service Representative

Quality Assurance Representative I (hybrid) - OH, AZ, NJ

Customer Service Rep

Manufacturing Customer Service Representative

Customer Support Representative l - i Store

MVECA Customer Service Coordinator

Customer Service Representative - State Farm Agent Team Member

Pharmacy Customer Service Associate

Customer Service Associate I

Customer Service Specialist

Customer Service Associate

Regional Service Products Administrator

Customer Service Associate II

Customer Service Advisor 1 - Yellow Springs

Eyewear Customer Service/Sales Advisor

Customer Service Representative - State Farm Agent Team Member

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