Top 13 Hotel night Jobs in Urbandale, Ia

Night Auditor
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $19 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
8d
Front Desk/Night Auditor
Sleep Inn/Mainstay Suites —Waukee, IA
- $14 - $16 an hour
- Weekends as needed
- Customer service
- Office
- Hotel
- Free parking
- On-the-job training
Quick Apply
4d
Hotel Night Auditor
Homewood Suites —Ankeny, IA
- $17 - $18 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
2d
Hotel Night Auditor
Homewood Suites by Hilton —Urbandale, IA
- $15 - $17 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- Accounting
Quick Apply
Front Desk/Night Audit
Staybridge Suites —Ankeny, IA
- Part-time
- Background check
- Customer service
- Hotel
- Employee discount
Quick Apply
Night Auditor
WAUKEE HOTEL LLC —Waukee, IA
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Full Time / Part Time Front Desk Receptionist (All shifts)
Sleep Inn & Suites —Ankeny, IA
- $14 - $15 an hour
- 8 hour shift
- Customer service
- Hotel
- High school diploma or GED
- Paid holidays
- Employee discount
Quick Apply
Hotel Night Auditor
Aileron Management LLC —West Des Moines, IA
- $16.00 - $16.50 an hour
- Part-time
- Customer service
- Office
- Ability to climb stairs
- Employee assistance program
- 401(k) matching
Quick Apply
Night Auditor/Front Desk Agent (Part-Time)
Best Western Premier Hotel —Ankeny, IA
- $15 - $16 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- Hotel
- Paid time off
- Employee discount
Quick Apply
Front Desk Receptionist
Quality Inn West Des Moines —West Des Moines, IA
- $12 - $14 an hour
- Temporary
- Hotel
- Computer skills
- In-person
- COVID-19 protective measures
- Flexible schedule
Quick Apply
12d
Hotel Night Auditor/Front Desk Agent
Hotel Management Services —Des Moines, IA
- $9 - $12 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
7d
Front Desk Agent
My Place Hotels —Ankeny, IA
- $14.50 - $16.00 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Flexible schedule
Quick Apply

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Area Merchandiser Lead
PRE-US —Urbandale, IA
Communicate clearly and consistently with management and field team members. Experience in mentoring or training team members in retail environments.
$15 an hour
Quick Apply
Night Auditor
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information.
$19 an hour
Quick Apply
8d

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Maintenance Staff
Crowne Plaza Columbus North - Worthington —Columbus, OH
Troubleshoot and repair mechanical, electrical, and plumbing issues as they arise. Proven experience in facilities maintenance or a related field is preferred.
$14 - $22 an hour
Quick Apply
Event Set Up
The Ohioan Hotel and Event Center —Lewis Center, OH
Uphold the high standards of guest service by proactively assisting guests when needed. Support the concierge with shipping and receiving to help deliver…
$17 - $19 an hour
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hotel night jobs near urbandale, ia

Night Auditor

Hotel Fort Des Moines, Curio Collection by Hilton -
Des Moines, IA

Quick Apply

Job Details

Part-time
$19 an hour
8 days ago

Benefits

Employee discount

Qualifications

High school diploma or GED

Full Job Description

hospitality on hand all through the night

What's in it for you…

Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job...

Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests’ challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Thank departing guests, verify accurate billing, and encourage return visits.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments verbally or through hotel communication log to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
Previous Front Desk night audit experience heavily preferred
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally
Ability to independently work during overnight hours

Quick Apply

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hospitality on hand all through the night

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