Top 147 Training manager Jobs in Us_+remote

CX Training Manager
Roadie —Remote
- Remote
- Mid-level
- 3 years
- US work authorization
- Paid holidays
- Health insurance
Manager, Training and Enablement
Arcadia.io —Remote
- $105,000 - $145,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Senior level
Program Manager/Training Lead
Contact Government Services, LLC —Remote
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Training Manager
Sagility —Remote
- Remote
- 6 years
- Bachelor of Science
- Writing skills
Training Manager
Guardian Fire Services —Remote
- Full-time
- Remote
- Classroom
- Mid-level
- Travel
- Paid holidays
- Health insurance
Quick Apply
Operations Training Manager (Remote)
SOLV Energy, LLC —Atlanta, GA
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
Sales Training Manager
Zimmer Biomet —Remote
- $125,000 - $157,000 a year
- Full-time
- Mid-level
- Master's degree
- High school diploma or GED
- Wellness program
Director, Training and Enablement
Arcadia.io —Remote
- $150,000 - $200,000 a year
- Full-time
- Continuous improvement
- IT
- Senior level
Sales Training Manager (Remote)
Coloplast —Minneapolis, MN
- $107,577 - $161,365 a year
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Dental insurance
Director of Training Content & Curriculum
Upwardly Global —Remote
- $67,000 a year
- Full-time
- Remote
- 7 years
- Continuous improvement
- Mentoring
Manager, Talent Development - Talent Partner
Dexcom —San Diego, CA
- $111,100 - $185,100 a year
- Full-time
- Remote
- Bachelor's degree
- Travel
- Organizational skills
- Tuition reimbursement
Implementation Training Manager - Nationwide, US
PURE HomeRiver —Remote
- $60,000 - $81,000 a year
- Full-time
- Remote
- Continuous improvement
- Senior level
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Director, Training and Quality Assurance
Intelogix —Remote
- Full-time
- Remote
- HIPAA
- Senior level
- 4 years
Director, Clinical Training & Education
PENTAX Medical —Remote
- $140,000 - $160,000 a year
- Remote
- Nursing
- Medicine
- Management
- Paid holidays
- Disability insurance
Quick Apply
Sales Training Manager
Siemens Healthineers —Remote
- $143,900 - $197,868 a year
- Full-time
- Remote
- Classroom
- 8 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
6d
Manager of Learning and Development – Service Center
WellSense Health Plan —Remote
- $96,000 - $139,500 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
1d
Sales Training Manager - AMS - Remote
Siemens Healthineers —Remote
- $112,420 - $154,572 a year
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Travel
- Disability insurance
- Health insurance
Quick Apply
6d
Talent Development & Engagement Manager
Susan G. Komen —Dallas, TX
- $68,000 - $87,000 a year
- Full-time
- Remote
- 5 years
- Research
- Mid-level
- Dental insurance
- Tuition reimbursement
Training Manager / Senior Training Manager – Clinical Research - Remote with Travel
The IMA Group —Remote
- $85,000 - $100,000 a year
- Full-time
- Up to 50% travel
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
6d
Senior Manager, Learning and Development Technical Lead
Jazz Pharmaceuticals —Philadelphia, PA
- $141,600 - $212,400 a year
- Remote
- Computer Science
- Master's degree
- Supervising experience
- Health insurance
- Dental insurance

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training manager jobs near us_+remote

CX Training Manager

Roadie -
Remote

Apply Now

Job Details

Benefits

Work from home stipend
Paid holidays
Health insurance
Unlimited paid time off
Family leave
401(k) matching
Sabbatical
Loan assistance

Qualifications

Project management experience in education
Team leadership
Coaching
Adult education instructional development
Managing education teams
Vendor relationship management
Project stakeholder communication
Cross-functional communication

Full Job Description

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.

With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.

Our Customer Experience Enablement team equips employees and BPOs with the knowledge, skills, and confidence to deliver exceptional experiences for our customers. As the CX Training Manager, you will lead the execution of training programs across Customer Experience, ensuring consistent, high-quality learning solutions for both internal teams and external partners. In this role, you will leverage your leadership, coaching, and operational expertise to drive training excellence, maintain delivery standards at scale, and ensure every learner is prepared to perform successfully while upholding the Roadie customer experience.

What You’ll Do

Lead, coach, and develop a team of internal trainers/facilitators, setting clear performance standards for delivery quality, engagement, and knowledge transfer
Own day-to-day training delivery operations across internal and BPO sites, ensuring consistent pacing, content fidelity, and graduation standards
Partner cross-functionally with Quality and CX stakeholders to identify operational gaps, synthesize feedback, and drive iterative improvements to training processes aligned with evolving department needs
Conduct regular trainer and classroom observations (internal and BPO) using a standardized rubric; provide coaching, calibration, and corrective action as needed
Analyze training performance metrics (assessment scores, nesting KPIs, AHT ramp, quality scores, attrition during training) to identify learning gaps and drive continuous improvement
Partner with Instructional Design to translate learner feedback into content updates, ensuring materials stay accurate and relevant as products/policies evolve
Serve as the primary point of contact for BPO training managers, holding partners accountable to delivery standards (in partnership with vendor management), SLAs, and graduation criteria while managing co-employment boundaries appropriately
Lead calibration sessions across internal and BPO trainers to ensure consistent scoring and shared understanding of what “ready for production” looks like
Establish facilitation standards and coaching practices that create engaging learning experiences across all delivery modalities
Manage escalations related to trainer performance, cohort risk, or BPO delivery gaps, balancing partnership with accountability
Conduct periodic site visits/audits of BPO facilities to validate in-person adherence to standards not visible remotely

What You Bring

5+ years in training/development within a contact center or similar operations environment, including 3+ years managing trainers/facilitators
Proven experience overseeing training delivery across outsourced/BPO partners, including navigating co-employment considerations
Strong grasp of adult learning principles and instructional design fundamentals (though not the primary content creator)
Data fluency - comfortable pulling and interpreting training/performance metrics to make delivery decisions
Strong project management and planning skills, with the ability to balance competing priorities across a complex, multi-stakeholder training environment
Excellent coaching, calibration, and stakeholder communication skills across internal and external audiences
Experience with formal observation/calibration frameworks
Familiarity with Learning Management Systems (though not the primary administrator)
Experience training in multichannel support environments (voice, chat, email)

Why Roadie?

Competitive total rewards package
100% company-paid health insurance for yourself
401(k) with company match
Tuition & student loan repayment assistance- yes, we’ll contribute directly to your student loans!
Remote-first environment
Unlimited PTO
Inclusive family leave policy that supports all new parents
Paid Wellness Days in addition to Company holidays
Monthly WFH stipend
Paid sabbatical leave- tenured Roadies are given extra time to unplug, rest, and explore
The technology you need to get the job done

This role is not eligible for Visa sponsorship. Applicants must be authorized to work for any employer in the U.S.

Apply Now

Refine Your Search

training manager jobs in us_+remote

CX Training Manager

Manager, Training and Enablement

Program Manager/Training Lead

Training Manager

Training Manager

Operations Training Manager (Remote)

Sales Training Manager

Director, Training and Enablement

Sales Training Manager (Remote)

Director of Training Content & Curriculum

Manager, Talent Development - Talent Partner

Implementation Training Manager - Nationwide, US

Director, Training and Quality Assurance

Director, Clinical Training & Education

Sales Training Manager

Manager of Learning and Development – Service Center

Sales Training Manager - AMS - Remote

Talent Development & Engagement Manager

Training Manager / Senior Training Manager – Clinical Research - Remote with Travel

Senior Manager, Learning and Development Technical Lead

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